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Best Western Plus North Lakes Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus North Lakes Hotel

Terrace/patio
Exterior
Fridge, coffee/tea maker, electric kettle
Bar (on property)
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
22 Lakefield Drive, North Lakes, QLD, 4509
  • Westfield North Lakes
    9 min walk
  • North Lakes Hotel
    1 min walk
  • Mango Hill East Station
    3 min drive
  • Brisbane, QLD (BNE)
    25 min drive

Room options

View all photos for Deluxe Apartment, Multiple Beds, Non Smoking, Balcony

Premium bedding, minibar, in-room safe, desk

Deluxe Apartment, Multiple Beds, Non Smoking, Balcony

  • 676 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Apartment, 1 King Bed, Non Smoking, Balcony

Deluxe Apartment, 1 King Bed, Non Smoking, Balcony | Premium bedding, minibar, in-room safe, desk

Deluxe Apartment, 1 King Bed, Non Smoking, Balcony

  • 484 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Balcony, Garden View

In-room dining

Deluxe Suite, 1 King Bed, Balcony, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Balcony, Lake View

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed, Balcony, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Balcony, Lake View

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Balcony, Lake View

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Apartment, 1 King Bed, Accessible, Balcony

Standard Apartment, 1 King Bed, Accessible, Balcony | Premium bedding, minibar, in-room safe, desk

Standard Apartment, 1 King Bed, Accessible, Balcony

  • 498 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment, Multiple Beds, Non Smoking, Balcony

Premium bedding, minibar, in-room safe, desk

Superior Apartment, Multiple Beds, Non Smoking, Balcony

  • 689 sq ft
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Room, 2 Twin Beds, Accessible, Non Smoking

Executive Room, 2 Twin Beds, Accessible, Non Smoking | Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Twin Beds, Accessible, Non Smoking

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Best Western Plus North Lakes Hotel

4-star North Lakes hotel with restaurant
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and conference space. Housekeeping is available on request.
Best Western Plus North Lakes Hotel offers 46 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. Beds feature premium bedding. Digital television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This North Lakes hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This business-friendly hotel also offers an outdoor pool, a terrace, and a vending machine. Complimentary self parking is available on site, along with a car charging station.

Best Western Plus North Lakes Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge between 7:00 AM and 11:00 AM on weekdays.
Boardwalk Cafe - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

Afrikaans, Dutch, English, German, Italian, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekday cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: AUD 9 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Boardwalk Cafe

Things to do

  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • On a lake
  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • In-room roll-in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30 per night
Cribs (infant beds) are available for AUD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of AUD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 9.0 to 30.00 per person
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 7:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plus North Lakes
Best Plus Lakes Hotel Lakes
Best Western Plus North Lakes Hotel Hotel
Best Western Plus North Lakes Hotel North Lakes
Best Western Plus North Lakes Hotel Hotel North Lakes

Best Western Plus North Lakes Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 374 out of 578 reviews" "
Rating 8 - Good. 156 out of 578 reviews" "
Rating 6 - Okay. 29 out of 578 reviews" "
Rating 4 - Poor. 16 out of 578 reviews" "
Rating 2 - Terrible. 3 out of 578 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Christopher, Lara

Liked: Cleanliness, staff & service, property conditions & facilities
Great value and friendly customer service
Stayed 5 nights in Sep 2024

10/10 Excellent

Sheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2024

10/10 Excellent

Christina

Stayed 1 night in Aug 2024

10/10 Excellent

Jamie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous staff and great position
Stayed 1 night in Aug 2024

10/10 Excellent

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and large rooms. Nice restaurant with great views.
Stayed 1 night in Aug 2024

8/10 Good

James

Stayed 5 nights in Jul 2024

4/10 Poor

Paul

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Leanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location great staff especially at the board walk cafe
Stayed 2 nights in Jul 2024

10/10 Excellent

Gavin

Stayed 1 night in Jul 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Caroline

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, great room with cool features was super clean
Stayed 1 night in Jul 2024

10/10 Excellent

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jun 2024

10/10 Excellent

Vaiola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Pauline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful modern hotel. Easy parking. Nice and clean Has own resturant and cafe facing the lake. The only thing the room was missing was a microwave. Otherwise I will stay there again
Stayed 4 nights in Jun 2024

10/10 Excellent

Davin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

4/10 Poor

Ruth

Stayed 1 night in Jun 2024

6/10 Okay

Joslyn

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No movie channel and limited TV channels, No response to Room Service Requests
Stayed 2 nights in Jun 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Close to North Lakes, free parking, restaurant on site, quiet
Stayed 2 nights in Jun 2024

10/10 Excellent

Cissy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Amit, St Leonards

Stayed 2 nights in May 2024

6/10 Okay

Hongsook

Stayed 2 nights in May 2024

6/10 Okay

Sandra

Stayed 1 night in May 2024

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was excellent! One comment on a possible improvement.... We left our pillows at the hotel and didn't realise till later on in the day we checked out. I called the phone number and left a callback message but never received a callback (perhaps I left the calback message incorrectly?). I then had a web chat conversation but after some time I was asked to call again or email. I emailed and received a phone call 1 1/2 hours and was able to arrange a pickup. My improvement suggestion is to look at the two automated methods to help maintain good customer service.
Stayed 1 night in May 2024