The Charm Brighton Boutique Hotel and Spa

5.0 star property

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Photo gallery for The Charm Brighton Boutique Hotel and Spa

Outdoor spa tub
Lobby
Family Suite Basement | Premium bedding, in-room safe, desk, iron/ironing board
Reception
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Room service
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
20-21 New Steine, Brighton, England, BN21PD
  • Brighton Beach
    ‪1 min walk‬
  • Brighton Pier
    ‪6 min walk‬
  • Brighton Centre
    ‪15 min walk‬
  • London (LGW-Gatwick)
    ‪39 min drive‬

Room options

King Suite Sea View with balcony

  • Sea view
  • Sleeps 2
  • 1 King Bed

Compact Double Room

  • Sleeps 2
  • 1 Double Bed

Luxury Double Room

  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

Luxury Family Attic Room

  • 236 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Luxury Double with Seaview

  • Sea view
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

Family Suite Basement

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

King Suite Sea View

  • Sea view
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

The Charm Brighton Boutique Hotel and Spa

5-star B&B in Kemptown
This smoke-free bed & breakfast features a full-service spa, spa services, and a front-desk safe. WiFi in public areas is free. Change of towels is available on request.
The Charm Brighton Boutique Hotel and Spa offers 31 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Brighton bed & breakfast provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the bed & breakfast's full-service spa, The Charm Hot Tub. Services include massages. The spa is equipped with a hot tub. The spa is open daily.
The Charm Brighton Boutique Hotel and Spa features a full-service spa. Wireless Internet access is complimentary. This luxury bed & breakfast also offers spa services, room service (during limited hours), and a front-desk safe.

The Charm Brighton Boutique Hotel and Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 8 AM and 10 AM and on weekends between 8:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, French, Hungarian, Italian, Polish, Romanian, Slovak, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 15 per day)
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee 8:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15 for adults and GBP 15 for children

Things to do

  • Full-service spa

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Full-service spa

  • Hot tub
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Thin carpet in room
  • Upper floors accessible by stairs only

More

  • 4 floors
  • Built in 1800
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: GBP 10.00

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.00 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Hot tub fee: GBP 70 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 15 for adults and GBP 15 for children
  • Nearby parking fee: GBP 15 per day
  • Late check-out fee: GBP 10.00
  • Rollaway bed fee: GBP 30.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts major credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Charm B&B Brighton
Urban House Retreat Spa B&B
Urban House Retreat Spa B&B Brighton
The Charm Brighton Brighton
The Charm Brighton Boutique Hotel and Spa Brighton
The Charm Brighton Boutique Hotel and Spa Bed & breakfast

The Charm Brighton Boutique Hotel and Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 786 out of 1003 reviews
Rating 8 - Good. 155 out of 1003 reviews
Rating 6 - Okay. 40 out of 1003 reviews
Rating 4 - Poor. 16 out of 1003 reviews
Rating 2 - Terrible. 6 out of 1003 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Allan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay in this fabulous hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Eman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s worth every penny—spotlessly clean, with a very friendly and welcoming staff, and an excellent location.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mark

Stayed 2 nights in Feb 2025

10/10 Excellent

Bernadet, milwaukee

Stayed 5 nights in Feb 2025

10/10 Excellent

Olivia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with easy access to popular destinations within Brighton. Rooms are very clean, views perfect, and very spacious with plenty of amenities.
Stayed 4 nights in Jan 2025

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Gina

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great breakfast, wonderful comfy bed and rooms. It's the hotel we always stay at
Stayed 1 night in Feb 2025

8/10 Good

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall lovely stay and hotel, after you book your advised about rooms and stairs, plus other stuff, which i feel should be upfront with booking. brilliant location to be walking distance from beach, town, bars and clubs but far enough to be away from the noise. Good knowledgeable staff about the local area and made great food suggestions, first night lucky to stay in the sea-view kingsize room which was very large and minimal noise just briefly floorboards when the people above came back which is expected with the type of building. We had a deluxe double for the next 2 nights, again good sized room and lovely shower room, hotel was great at transferring us between the rooms so little disruption to our stay. Only disappointment 2nd night is we heard the water works through the wall, wish we had been pre-warned but thankfully the third evening the hotel was quieter so we didn't hear water through the walls. Also heating comes on at set times and for a February stay the room got quite cold. Great they top up and freely available bottled water and top up tea bags. I would stay here again as overall the stay was lovely. Didn’t eat breakfast there but smelt lovely and room looked beautifully laid out. Would try it next time.
Stayed 1 night in Feb 2025

10/10 Excellent

Louise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best b&b

Such a lovely b&b this was our 3rd stay here and it was wonderful again! Lovely breakfast too
Stayed 2 nights in Feb 2025

10/10 Excellent

frances

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with amazing staff
Stayed 1 night in Feb 2025

8/10 Good

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of DIY was being done to the hotel, which is fine and understandable but would have been nice to be told about it before hand, apart from that, hotel was great, clean and staff were very friendly and helpful
Stayed 3 nights in Feb 2025

6/10 Okay

Alex

Liked: Staff & service
Disliked: Room comfort

Bring earplugs!

The staff were amazing and location great however the soundproofing in the rooms were terrible so couldn’t get any sleep
Stayed 1 night in Feb 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay lovely room staff extremely helpful and friendly
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Sophie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean hotel in good location
Stayed 3 nights in Feb 2025

10/10 Excellent

Kevin

Stayed 2 nights in Feb 2025

10/10 Excellent

Charlotte

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy, warm, friendly and clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Alicia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind, helpful staff. Brilliant breakfast and rooms were clean and lovely
Stayed 1 night in Feb 2025

6/10 Okay

Miraj

Liked: Cleanliness, staff & service
Yh everything cery good but they only use AC on summer which was big thing for us. As room were very hot
Stayed 2 nights in Feb 2025

6/10 Okay

Rachel

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Overall nice hotel 👍
Stayed 2 nights in Feb 2025

10/10 Excellent

C

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Katie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Bertha

Liked: Cleanliness, staff & service, property conditions & facilities
walking up the stairs my roomwas 3 floights up
Stayed 6 nights in Jan 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definitely reccomend

Friendly staff with a warm welcome from reception, lovely room, very clean
Stayed 1 night in Jan 2025