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The Charm Brighton Boutique Hotel and Spa

5.0 star property

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Photo gallery for The Charm Brighton Boutique Hotel and Spa

Outdoor spa tub
Family Suite Basement | Premium bedding, in-room safe, desk, iron/ironing board
Outdoor spa tub
Luxury Double with Seaview | Living area | Flat-screen TV
Outdoor spa tub

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Room service
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
20-21 New Steine, Brighton, England, BN21PD
  • Brighton Beach
    ‪1 min walk‬
  • Brighton Pier
    ‪6 min walk‬
  • Brighton Centre
    ‪15 min walk‬
  • London (LGW-Gatwick)
    ‪39 min drive‬

Room options

View all photos for King Suite Sea View with balcony

Premium bedding, in-room safe, desk, iron/ironing board

King Suite Sea View with balcony

  • Sea view
  • 284.7 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Compact Double Room

Compact Double Room | Premium bedding, in-room safe, desk, iron/ironing board

Compact Double Room

  • 177.9 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Double Room

Luxury Double Room | Premium bedding, in-room safe, desk, iron/ironing board

Luxury Double Room

  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Family Attic Room

Luxury Family Attic Room | Premium bedding, in-room safe, desk, iron/ironing board

Luxury Family Attic Room

  • 236 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Luxury Double with Seaview

Premium bedding, in-room safe, desk, iron/ironing board

Luxury Double with Seaview

  • Sea view
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite Basement

Family Suite Basement | Premium bedding, in-room safe, desk, iron/ironing board

Family Suite Basement

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for King Suite Sea View

Flat-screen TV

King Suite Sea View

  • Sea view
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

The Charm Brighton Boutique Hotel and Spa

5-star B&B in Kemptown
This smoke-free bed & breakfast features a full-service spa, spa services, and a front-desk safe. WiFi in public areas is free. Change of towels is available on request.
The Charm Brighton Boutique Hotel and Spa offers 31 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Brighton bed & breakfast provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the bed & breakfast's full-service spa, The Charm Hot Tub. Services include massages. The spa is equipped with a hot tub. The spa is open daily.
The Charm Brighton Boutique Hotel and Spa features a full-service spa. Wireless Internet access is complimentary. This luxury bed & breakfast also offers spa services, room service (during limited hours), and a front-desk safe.

The Charm Brighton Boutique Hotel and Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 8 AM and 10 AM and on weekends between 8:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, French, Hungarian, Italian, Polish, Romanian, Slovak, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 15 per day)
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee 8:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15 for adults and GBP 15 for children

Things to do

  • Full-service spa

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Full-service spa

  • Hot tub
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Thin carpet in room
  • Upper floors accessible by stairs only

More

  • 4 floors
  • Built in 1800
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: GBP 10.00

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.00 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Hot tub fee: GBP 70 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 15 for adults and GBP 15 for children
  • Nearby parking fee: GBP 15 per day
  • Late check-out fee: GBP 10.00
  • Rollaway bed fee: GBP 30.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts major credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Charm B&B Brighton
Urban House Retreat Spa B&B
Urban House Retreat Spa B&B Brighton
The Charm Brighton Brighton
The Charm Brighton Boutique Hotel and Spa Brighton
The Charm Brighton Boutique Hotel and Spa Bed & breakfast

The Charm Brighton Boutique Hotel and Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 782 out of 1001 reviews
Rating 8 - Good. 156 out of 1001 reviews
Rating 6 - Okay. 40 out of 1001 reviews
Rating 4 - Poor. 16 out of 1001 reviews
Rating 2 - Terrible. 7 out of 1001 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Rachel

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Overall nice hotel 👍
Stayed 2 nights in Feb 2025

10/10 Excellent

C

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Katie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Bertha

Liked: Cleanliness, staff & service, property conditions & facilities
walking up the stairs my roomwas 3 floights up
Stayed 6 nights in Jan 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definitely reccomend

Friendly staff with a warm welcome from reception, lovely room, very clean
Stayed 1 night in Jan 2025

10/10 Excellent

Chukwuemeka

Liked: Cleanliness, staff & service, property conditions & facilities
The staffs was amazing and really helpful
Stayed 2 nights in Jan 2025

10/10 Excellent

Sally

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fabulous, especially Dragos!!
Stayed 1 night in Jan 2025

10/10 Excellent

Katrine

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay here
Stayed 2 nights in Jan 2025

10/10 Excellent

Gina

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. The staff were really helpful and friendly. Breakfast was fabulous. A good location near to everything. Would recommend.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a beautiful room which was very comfortable for our 4 night stay in Brighton. The staff were very friendly, approachable and helpful. We thoroughly enjoyed our stay.
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fabulous stay at The Charm, we couldn't fault the service we were given and we had a king room with balcony. We loved our room, huge comfy bed and all the home comforts you need - Thank you so much for making our stay a lovely one The Charm Boutique team - we will be back!
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Room lovely and clean. Friendly staff.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort

Comfortable Hotel

Very comfortable stay and clear guidance on how to access the hotel after hours. Will book again.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice boutique hotel

Comfortable and clean and in a great location in Brighton. The Charm is an ideal couples getaway hotel, we didn't use the spa facilities as there were no convenient slots but the rest of the hotel seems great.
Stayed 1 night in Dec 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Isabella

Stayed 2 nights in Dec 2024

4/10 Poor

Scott

Liked: Cleanliness, staff & service, property conditions & facilities

Nice room but wouldn’t stay again

The hotel itself was okay, the staff were extremely helpful and welcoming. The room was nice to look at, bed comfortable… BUT the walls were like paper, the ceiling sounded like it was going to come down and I’ve never known a hotel to be called a “spa” but just have a hot tub and steam room. I understand the building is old but I did not expect to be listening to every conversation around in the building. It reminded me of a uni dorm how loud it was at night. Breakfast was decent, without the staff it would’ve been a much worse review.
Stayed 2 nights in Dec 2024

8/10 Good

Mark

Stayed 2 nights in Dec 2024

8/10 Good

Jiangshanshan

Liked: Cleanliness, staff & service, property conditions & facilities

7.5 of 10

Room radiator is controlled by hotel staff via central heating, we had no control on temperature. Heating is not available all the time. Road side parking availability depends on your luck, not advised to travel by private car.
Stayed 2 nights in Dec 2024

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful & friendly Hotel…

Beautiful and friendly hotel in an excellent location. We had a wonderful time and very well looked after, loved everything about our stay, super clean, tastefully decorated, amazingly friendly staff, all facilities supplied. Breakfast was delicious and so much choice. Could not fault a thing, will definitely be back if we visit Brighton again. Thank you x
Stayed 2 nights in Dec 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brighton 3 night stay

Wonderful stay. Staff were really great, lovely room with balcony and sea view. Great breakfast. Had a great time in Brighton and will definitely book again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Rupert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel just up from the seafront & pier and a very good deal too. Bed was comfy and the bathroom clean and quite modern. Hot tub, nail room and spa are on the premises and seem very nice though were closed when we visited (Boxing Day so no surprise there). Only negatives to mention was very limited parking close by, and the price of hot tub (I would imagine the steam room being the same price) at £35/hour. Massages seem to be relatively well priced though, and with the pricing of the hotel room when we stayed, I wouldn’t expect to have it all I suppose!
Stayed 1 night in Dec 2024