The Charm Brighton Boutique Hotel and Spa

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Charm Brighton Boutique Hotel and Spa

Outdoor spa tub
Family Suite Basement | Premium bedding, in-room safe, desk, iron/ironing board
Outdoor spa tub
Outdoor spa tub
Luxury Double with Seaview | Living area | Flat-screen TV

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Spa
  • Breakfast available
  • Room service
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
20-21 New Steine, Brighton, England, BN21PD
  • SEA LIFE Brighton
    5 min walk
  • Brighton Beach
    5 min walk
  • Brighton Pier
    6 min walk
  • London (LGW-Gatwick)
    34 min drive

Room options

King Suite Sea View with balcony

  • 284.7 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Compact Double Room

  • 177.9 sq ft
  • Sleeps 2
  • 1 Double Bed

Luxury Double Room

  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

Luxury Family Attic Room

  • 236 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Luxury Double with Seaview

  • 226 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Family Suite Basement

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

King Suite Sea View

  • 301 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About this property

The Charm Brighton Boutique Hotel and Spa

5-star B&B in Kemptown
This smoke-free bed & breakfast features a full-service spa, spa services, and a front-desk safe. WiFi in public areas is free. Change of towels is available on request.
The Charm Brighton Boutique Hotel and Spa offers 31 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Brighton bed & breakfast provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the bed & breakfast's full-service spa, The Charm Hot Tub. Services include massages. The spa is equipped with a spa tub. The spa is open daily.
The Charm Brighton Boutique Hotel and Spa features a full-service spa. Wireless Internet access is complimentary. This luxury bed & breakfast also offers spa services, room service (during limited hours), and a front-desk safe.

The Charm Brighton Boutique Hotel and Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 8 AM and 10 AM and on weekends between 8:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, French, Hungarian, Italian, Polish, Romanian, Slovak, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 15 per day)
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee 8:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15 for adults and GBP 15 for children

Things to do

  • Full-service spa

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Full-service spa

  • Massage
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Thin carpet in room
  • Upper floors accessible by stairs only

More

  • 4 floors
  • Built in 1800
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: GBP 10.00

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.00 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spa tub fee: GBP 70 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 15 for adults and GBP 15 for children
  • Nearby parking fee: GBP 15 per day
  • Late check-out fee: GBP 10.00
  • Rollaway bed fee: GBP 30.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts major credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Charm B&B Brighton
Urban House Retreat Spa B&B
Urban House Retreat Spa B&B Brighton
The Charm Brighton Brighton
The Charm Brighton Boutique Hotel and Spa Brighton
The Charm Brighton Boutique Hotel and Spa Bed & breakfast

The Charm Brighton Boutique Hotel and Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 782 out of 1003 reviews" "
Rating 8 - Good. 160 out of 1003 reviews" "
Rating 6 - Okay. 37 out of 1003 reviews" "
Rating 4 - Poor. 17 out of 1003 reviews" "
Rating 2 - Terrible. 7 out of 1003 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class service & staff
From checking in to leaving the staff were so amazing, the gentleman who checked us in was so polite and helpful, the room was clean and warm, tea and coffee facilities available and they encouraged you to use all the facilities, breakfast was great, lots of choice, and again the waiting staff were smiling with a warm welcome and could not do enough for you, the breakfast room was spotless and the tables were cleaned as soon as guests left, the room was warm and inviting and the decoration lovely! The guest house is also placed in a superb place for all Brighton attractions, less then a 10 minute walk from the pier, if we visit Brighton again we will definitely being staying there.
Stayed 1 night in Sep 2024

10/10 Excellent

Thom

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing property - we love the rooms and the staff are so friendly and accommodating. We would definitely here again.
Stayed 7 nights in Sep 2024

10/10 Excellent

Gina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at this property multiple times, rooms are wonderful and bed is very comfortable. Staff are friendly and helpful and breakfast is bountiful and very good quality!
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Paul

Stayed 3 nights in Aug 2024

10/10 Excellent

Harry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

PAUL

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got a great rate on a huge room with beautiful bay window and a view of the sea. Couldn’t believe my luck. Would return even at full rate. Clean, comfortable, nice decor. Staff were friendly and really helpful with a billing issue with Expedia. Highly recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

NATALJA

Liked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

Dee

Stayed 1 night in Sep 2024

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Nelma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is perfect — walk to the pier, even the mall, lots of restaurants around. Staff very friendly and helpful. The only thing is the cleaning the room is inconsistent— sometimes they forget the bottled water, sometimes they forget to change the towel even if their rules are followed (towel in shower means change; towel hanging means will use again); sometimes they forget to replenish soap and toilet paper. I stayed there for a week snd every day was a different thing missing. Overall though, will definitely stay there again
Stayed 6 nights in Sep 2024

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice property. We didn’t use all of the facilities but what we did use was very good. Would stay there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here. The manager Danielle couldn't have been more helpful and friendly. We got early checkin at 2pm and the complementary Prosecco was chilled and ready in the room which was great as it was raining cats and dogs when we arrived. Parking is a little challenging but we did find a space on a street close to the hotel luckily. Room was lovely, shower great and bed super comfortable. Breakfast looked and tasted delicious. Would definitely recommend a stay here.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely bright, clean accommodation in an excellent location. Staff very helpful and fire friendly
Stayed 4 nights in Aug 2024

8/10 Good

serhan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice. The rooms are smaller than they look in the photos but otherwise, very nice and clean. Great shower and bedding. I gave it 4 star as when booking it was not very clear that anything that you want to use is an additional cost. The additional charges are premium!
Stayed 2 nights in Aug 2024

10/10 Excellent

Ramandeep

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked 2nts 2 rooms stay Rooms was spacious clean with AC Bathroom clean with fresh towels and bonus waterfall shower. Complimentary tea and coffee and water bottles. Staff was very helpful polite. We also ask for special request for ground floor as one of our family member was elderly, they accommodated our needs. Kids too enjoy the comfortable rooms Recommend for all ages. Everything was at the your doorstep Prime location. Thank you to the staff @the charms Brighton
Stayed 2 nights in Aug 2024

10/10 Excellent

lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at the charm, reception team, easy walking distance to all amenities, lovely comfy room Would highly recommend
Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for what we needed. Nice clean spacious room. Had AC too. Breakfast was also very nice.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicola, Reading

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and the staff were brilliant. Super location and a few minutes walk to the pier
Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Beautiful hotel, fantastic staff and customer service and best breakfast weve ever had. Staff were so friendly and helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
30th Wedding Anniversary
Lovely clean, modern well equiped hotel with friendly staff and great breakfast, we enjoyed our stay there and will revisit in the future.
Stayed 2 nights in Aug 2024