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Holiday Inn Brentwood M25, Jct. 28, an IHG Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Brentwood M25, Jct. 28, an IHG Hotel

Bar (on property)
Indoor pool
Bar (on property)
BBQ/picnic area
Daily full breakfast (GBP 16.95 per person)

Reviews

8.0 out of 10

Very good

Popular amenities

  • Hot Tub
  • Gym
  • Pool
  • Spa
  • Parking available
  • Bar

Explore the area

Map
Brook Street, Brentwood, England, CM14 5NF
  • Romford Market
    8 min drive
  • Kelvedon Hatch
    11 min drive
  • Lakeside Shopping Centre
    11 min drive
  • London (STN-Stansted)
    32 min drive

Room options

View all photos for Premium Room, 1 King Bed, Accessible (Super King)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed, Accessible (Super King)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Super King)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed (Super King)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room

  • 129 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 1 Double Bed

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 2 Twin Beds

  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Double Beds

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds

  • 151 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 1 Double Bed, Accessible

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Premium Room, 1 Double Bed

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Holiday Inn Brentwood M25, Jct. 28, an IHG Hotel

4-star Brentwood hotel with restaurant
Along with a full-service spa, this hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Holiday Inn Brentwood M25, Jct. 28, an IHG Hotel offers 149 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam. The spa is open daily.
In addition to a full-service spa, Holiday Inn Brentwood M25, Jct. 28, an IHG Hotel features an indoor pool and a health club. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center and 8 meeting rooms. Event facilities measuring 3010 square feet (280 square meters) include conference space. This eco-certified hotel also offers a spa tub, a sauna, and a vending machine. Onsite parking is available (surcharge), along with a car charging station.

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Traders Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Croatian, Dutch, English, French, German, Hungarian, Italian, Lithuanian, Macedonian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Secured, uncovered self parking on site (GBP 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Traders Restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3,010 square feet of conference space
  • 8 meeting rooms
  • Business center

Outdoors

  • Garden
  • Picnic area

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from noon - noon
Front desk staffed during limited hours
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 13 to May 16:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Uncovered self parking fee: GBP 10 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Brentwood M25
Holiday Inn Brentwood M25 Jct.
Holiday Inn Brentwood M25 Jct. 28
Holiday Inn M25
Holiday Inn M25 Brentwood
Holiday Inn M25 Jct. 28
Holiday Inn M25 Jct. 28 Hotel
Holiday Inn M25 Jct. 28 Hotel Brentwood
Holiday Inn Brentwood M25 Jct. 28 Hotel
Brentwood M25, Jct 28, An Ihg
Holiday Inn Brentwood M25 Jct. 28
Holiday Inn Brentwood M25 Jct. 28 an IHG Hotel
Holiday Inn Brentwood M25, Jct. 28, an IHG Hotel Hotel
Holiday Inn Brentwood M25, Jct. 28, an IHG Hotel Brentwood
Holiday Inn Brentwood M25, Jct. 28, an IHG Hotel Hotel Brentwood

Holiday Inn Brentwood M25, Jct. 28, an IHG Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 240 out of 657 reviews" "
Rating 8 - Good. 236 out of 657 reviews" "
Rating 6 - Okay. 97 out of 657 reviews" "
Rating 4 - Poor. 45 out of 657 reviews" "
Rating 2 - Terrible. 39 out of 657 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Jane

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Caroline

Stayed 1 night in Jul 2024

4/10 Poor

Paul

Liked: Staff & service
Disliked: Property conditions & facilities
Overall this was a very mediocre stay in an incredibly noisy hotel. Frustratingly, there was a faulty fire alarm at 6 in the morning which went on for about 30 minutes. In itself, these things happen but it was on the back of an incredibly noisy evening with the hotel having pretty thin walls. Overall, the look and feel of the hotel is one in need of some attention, accepting it is a 3 star hotel
Stayed 1 night in Sep 2024

4/10 Poor

michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fire alarm malfunction at 6 in the morning, not ideal
Stayed 1 night in Sep 2024

2/10 Terrible

Daniel

Stayed 1 night in Aug 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Jane

Stayed 1 night in Aug 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Kate

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Stephen

Stayed 1 night in May 2024

6/10 Okay

Asif, Hornchurch

Traveled with family
AC was not working
Stayed 2 nights in Aug 2024

10/10 Excellent

Rolandas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2024

6/10 Okay

Srikanth

Traveled with family
Liked: Staff & service, room comfort
The stay was OK. As nice as your receiving and lobby area/services are, the quality of the rooms is a bit opposite. One would expect higher quality inside the rooms and that needs to significantly improve. My first room that was assigned had several moths/insects flying around. Might not stay here next time
Stayed 4 nights in Jul 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Good location out of London onto M25
Stayed 1 night in May 2024

6/10 Okay

Vimal

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Really poor front of house staff
The hotel is clean and looks well maintained. The rooms are clean and comfortable and the dining room staff delightful. The only downside for us as a family were the reception desk and the person who was in charge of seating people for breakfast. They were in one word "offhand" On arrival the check in staff could not have been more disinterested. In fact they were so absorbed in having a personal conversation I wondered if we had the right hotel. They gave us no information regarding the facilities or what time breakfast was served. The next morning my family and I came down for breakfast and I asked if it could be added to the room seeing as I had not prepaid. The reply I received was "I don't know, you should have checked that" despite me asking if she could check this for me, followed by, "if you want breakfast it's £16.95 each" in a very abrupt manner, despite the fact that I had two children in tow whom supposedly I do not have to pay for. I told her that it seemed a bit expensive to which she replied, "well if you don't want breakfast you can go elsewhere" in an extremely sarcastic tone, before turning her back on me as if she had other things to do. I was in utter disbelief at the sheer rudeness of this young girl. My family and I decided we would leave as I had no intention of interacting with this girl again. I would say I'd stay here again but the truth is there is a lot to be said about getting the right staff and for that reason I won't be returning.
Stayed 2 nights in Jul 2024

10/10 Excellent

Goksan

Stayed 1 night in Jul 2024

8/10 Good

Beau, St. Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean and quiet. Room was a bit small.Overall it was good for what i needed. Didnt spend a lot of time at hotel. Staff friendly and attentive.
Stayed 6 nights in Jun 2024

10/10 Excellent

Afeez

Stayed 1 night in Jun 2024

8/10 Good

Gareth

Stayed 1 night in Mar 2024

2/10 Terrible

Sophie

Stayed 1 night in Jun 2024

8/10 Good

Jen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and quiet stay
Stayed 1 night in Jun 2024

4/10 Poor

Linda

Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities
For a Holiday inn hotel this property is not well maintained and the price for this was extortionate, breakfast is average but very expensive and also cleaning needs to done properly. Toilet was not cleaned. The only bonus was staff were great and friendly. Won’t consider coming back.
Stayed 3 nights in Jun 2024