2/10 Terrible
Christopher
Sep 27, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in Judy was very nice. Got to the room. The AC was not cooling in the room off. Blood on the sheets. And the blinds wouldn’t close. The room was very dated and worn out. Spoke with Brooke front desk supervisor she was very rude and unpleasant, they did give us a second room. It was infested with Nats. And booked to the additional night in a new room had hair all over the bathroom toilet like hunters of hair not just a couple. The blind wouldn’t close all the way so you could see right in the room. The AC controls I believe was in the joining room. The AC was loud as hell. And the people had the AC super cold, supposedly got a refund for that last night. I didn’t stay in the room but maybe 30 minutes because it was so awful. Haven’t got the refund yet Keegan deal with him twice and he was super nice and professional. I believe her name was Judy that checked in and Keegan they were exceptional. The rooms were garbage. Brooke was was very rude and awful , I don’t know how she’s a manager. We should not sell those rooms because you were putting a name on yourself.
Christopher
Stayed 4 nights in Sep 2024