8/10 Good
Donna
Traveled with family
Oct 29, 2024
Liked: Cleanliness, staff & service
Hits and misses at this hotel. Love the bar, water garden lobby, sweet shoppe, glass elevators, outside dining area overlooking pool/tennis courts/Table Rock. Would be nice if Atrium cafe had less fancy food since the Chateau Grille has a fancy menu and the Deli cafe is not open in the Fall/Winter. Ice cream and chocolate chip cookie at the sweet shoppe was so good! Very friendly staff, especially the Doormen/Valet guys! Needs free access to drinking water via bottled water in rooms or water machine alongside ice machines. I saw one guy bring in a gallon of drinking water. Needs room remodel by removing carpet and replacing with stained concrete, fresh paint, along with better maintenance on air vent filters(ours was stopped up). Citrus toiletries would be nice, as the rosemary geranium is too licorice smelling. I love that the bedding was fresh/clean! Shower pressure ok, sink pressure could be better. A few updates/changes and I would stay here every visit to Branson!
Donna
Stayed 2 nights in Oct 2024