Comfort Inn & Suites Franklin East

2.5 star property

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Photo gallery for Comfort Inn & Suites Franklin East

Lobby
Indoor pool
Lobby
In-room safe, desk, iron/ironing board, free WiFi
Lobby

Popular amenities

  • Gym
  • Housekeeping
  • Parking included
  • 24/7 front desk

Explore the area

Map
105 Trotter Lane, Franklin, KY, 42134
  • Kenny Perry's Country Creek Golf Course
    ‪3 min drive‬
  • Dueling Grounds Distillery
    ‪6 min drive‬
  • Kentucky Downs
    ‪8 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Comfort Inn & Suites Franklin East

Franklin hotel with indoor pool
An indoor pool, a fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Comfort Inn & Suites Franklin East offers 60 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Comfort Inn & Suites Franklin East features an indoor pool and a fitness center. Wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

Comfort Inn & Suites Franklin East is a smoke-free property.

A complimentary full breakfast is served each morning between 6 AM and 9 AM.
Onsite venue - This buffet restaurant specializes in American cuisine and serves dinner only.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Comfort Inn Franklin
Comfort Inn Hotel Franklin

Comfort Inn & Suites Franklin East Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 237 out of 459 reviews
Rating 8 - Good. 115 out of 459 reviews
Rating 6 - Okay. 45 out of 459 reviews
Rating 4 - Poor. 30 out of 459 reviews
Rating 2 - Terrible. 32 out of 459 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paula

Liked: Cleanliness
I would stay here again, very clean
Stayed 1 night in Apr 2025

10/10 Excellent

felisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and well kept. The furniture was a bit dated but the carpet and walls were clean. The Breakfast area was well kept, neatly stocked and items were fresh. Please keep this standard. One change I would recommend is daily room cleaning for multiple day visitors or at least daily fresh towels.
Stayed 2 nights in Apr 2025

4/10 Poor

Darren

Disliked: Staff & service, room comfort

It was ok

People above me made a lot of noise doors slamming and elevator door squeaked alot I didn’t sleep well I usually bring my Bluetooth headphones to cut out noise but I forgot them on this trip
Stayed 2 nights in Apr 2025

6/10 Okay

Alfred

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
This hotel was under renovation so its not fair to judge it right now.
Stayed 1 night in Apr 2025

6/10 Okay

Veronica

Disliked: Cleanliness
The breakfast workers were LOVELY! The room was not.
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Not very good

Carpet needed a vacuuming, live roach in the bathroom, toilet didn’t flush well.
Stayed 1 night in Apr 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Sheila

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Jessica

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was okay, the room floor was dirty, needed to be mopped & I noticed a few pieces of trash on the floor. But the pool was nice & it was convenient for the night.
Stayed 1 night in Mar 2025

2/10 Terrible

Tyler

Stayed 1 night in Apr 2025

4/10 Poor

Amy

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service
We arrived after midnight to an unlocked, dirty room. It seemed as if the housecleaner stripped the bed and then left. There were no sheets or blankets, trash was everywhere, plus the previous occupants keys were still on the dresser. The hotel was booked but after a little while the front desk moved us to a “clean” room where someone had used the toilet and forgot to flush. It was terrible. A refund was mentioned but wasn’t granted.
Stayed 1 night in Mar 2025

6/10 Okay

Vanessa

Disliked: Cleanliness
The hotel got good reviews, but our room was 2 stars at best. The shower curtain was really gross, as well as the desk chair and tables.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property has undergone a renovation, and everything was clean and in excellent condition. It's like a new hotel!
Stayed 1 night in Mar 2025

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Tonya, Alexandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Feb 2025

10/10 Excellent

Charlene

Traveled with family
Liked: Cleanliness, property conditions & facilities
The hotel was undergoing renovations. It was comfortable for one quick stay. Breakfast included but nothing special.
Stayed 1 night in Mar 2025

6/10 Okay

Heather

Traveled with family
Disliked: Cleanliness
The refrigerator in the room was not cleaned. It was fine for the price but could have been better.
Stayed 1 night in Mar 2025

2/10 Terrible

George

Disliked: Staff & service
The booking switched my location 2 and half hours away. Tried to reach someone it took half hour. Then they charged me $45 to switch. People were not helpful. I'm done booking with expedia.
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

It smelled like glue from all the new flooring & made me sick. Carpets were not vacuumed. The toilet ran the whole time. Breakfast was not very good or hot.
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

The facility was very clean. Breakfast was great. Excellent experience.
Stayed 2 nights in Mar 2025

2/10 Terrible

Rees

Disliked: Cleanliness, staff & service, property conditions & facilities
Rude staff, undisclosed renovations, dirty room with trash, room was advertised to have jetted tub but didn't
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Angel

Stayed 1 night in Feb 2025

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service
Property under construction but will be very nice when done.
Stayed 1 night in Mar 2025