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The Trouville Bournemouth

3.0 star property

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Photo gallery for The Trouville Bournemouth

Reception
Executive Double Room | 1 bedroom, hypo-allergenic bedding, individually decorated
Front of property
Point of interest
Front of property

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking available

Explore the area

Map
5-7 Priory Road, Dorset, Bournemouth, England, BH2 5DH
  • Bournemouth International Centre
    ‪2 min walk‬
  • Bournemouth Beach
    ‪5 min walk‬
  • Bournemouth Pavillion Theatre
    ‪5 min walk‬
  • Southampton (SOU)
    ‪44 min drive‬

Room options

View all photos for 1 Bedroom Suite

1 Bedroom Suite | 1 bedroom, hypo-allergenic bedding, individually decorated

1 Bedroom Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, hypo-allergenic bedding, individually decorated

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, hypo-allergenic bedding, individually decorated

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | 1 bedroom, hypo-allergenic bedding, individually decorated

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room (x 3)

Family Room (x 3) | 1 bedroom, hypo-allergenic bedding, individually decorated

Family Room (x 3)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, hypo-allergenic bedding, individually decorated

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (x 4)

1 bedroom, hypo-allergenic bedding, individually decorated

Family Room (x 4)

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Executive Double Room

Executive Double Room | 1 bedroom, hypo-allergenic bedding, individually decorated

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

Suite

  • Sleeps 2
  • 1 King Bed

Double Room

  • Sleeps 2
  • 1 Double Bed

Twin Room

  • Sleeps 2
  • 2 Twin Beds

Single Room

  • Sleeps 1
  • 1 Twin Bed

Family Room (x 4)

  • Sleeps 2
  • 1 Double Bed and 1 Twin Bunk Bed

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

Family Room 3

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

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About this property

The Trouville Bournemouth

3-star hotel in Bournemouth City Centre
This smoke-free hotel features an indoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, self parking, and dry cleaning.
The Trouville Bournemouth offers 75 accommodations with complimentary toiletries. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

Children under 15 years old are not allowed in the swimming pool or hot tub without adult supervision.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 2 meeting rooms are available. This Bournemouth hotel also offers an indoor pool, dry cleaning/laundry services, and room service (during limited hours). Parking is available onsite for a surcharge.

The Trouville Bournemouth is a smoke-free property.

A hosted evening meal is available for a surcharge daily (reservations required).
Deauville Restaurant - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, French, Italian, Latvian, Lithuanian, Polish, Portuguese, Slovak, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 12 per day)

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 12.95 for adults and GBP 6.95 for children
  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee of GBP 23.95; reservation required
  • Snack bar/deli

Restaurants on site

  • Deauville Restaurant

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms

Accessibility

  • 5 steps to reach entrance
  • Elevator

More

  • 2 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from April 19 2024 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night, plus a deposit of GBP 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.95 for adults and GBP 6.95 for children
  • Self parking fee: GBP 12.00 per day
  • Pet deposit: GBP 50.00 per stay
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Hosted evening meal: GBP 23.95

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 15 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Trouville Bournemouth
Trouville Hotel
Trouville Hotel Bournemouth
Trouville Hotel OCEANA COLLECTION Bournemouth
Trouville Hotel OCEANA COLLECTION
Trouville OCEANA COLLECTION Bournemouth
Trouville OCEANA COLLECTION

The Trouville Bournemouth Reviews

Reviews

6.8
Rating 10 - Excellent. 59 out of 268 reviews
Rating 8 - Good. 77 out of 268 reviews
Rating 6 - Okay. 57 out of 268 reviews
Rating 4 - Poor. 40 out of 268 reviews
Rating 2 - Terrible. 35 out of 268 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shanida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Alun

Stayed 3 nights in Mar 2025

10/10 Excellent

Richard

Stayed 4 nights in Feb 2025

6/10 Okay

Elise

Liked: Cleanliness, amenities
This being my 2nd visit, it’s cheap and location is good. I was woken to come downstairs to settle my bill as my 1st night was paid but my 2nd 2 nights were not. Rather than messaging me on my phone number, or email or Expedia or stopping me when I came in hotel ( they had to buzz me in) they chose to come and wake me up and demand I come immediately to pay. The manager was apologetic which did count for something. As a lone traveller it wasn’t nice to have a man come knocking at my door. Really spoilt my stay.
Stayed 1 night in Mar 2025

6/10 Okay

Valerie

Liked: Cleanliness, staff & service
Interior shabby and like a rabbit warren. Corridors need a rehab. Carpets shabby
Stayed 3 nights in Mar 2025

2/10 Terrible

Jeanette

Stayed 1 night in Feb 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service
Comfortable stay. Property needs a bit of tlc Affordable prices amazing surprise of pool sauna too we stayed a extra week! Definitely recommend.
Stayed 7 nights in Feb 2025

8/10 Good

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to get to the town and beech.
Stayed 1 night in Mar 2025

10/10 Excellent

Ghassan

Stayed 1 night in Mar 2025

10/10 Excellent

James

Stayed 1 night in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super

Excellent and very friendly staff
Stayed 2 nights in Feb 2025

8/10 Good

Darren

Traveled with family and small children
Liked: Staff & service
Booked this hotel for a minibreak at the end of half term with partner and 6 year old. Chose this hotel for its location, swimming pool and that breakfast was included. This is a typical English seaside hotel which is dated and somewhat unloved. We loved the swimming pool which little one thoroughly enjoyed. Breakfast was a choice of Full English or some cereals which again was a fair selection. There is no dinner served as they refurb the kitchen but they didn't mind us having fish and chips in the bar area. All in all, good hotel for the price paid. Excellent location for easy access to beach as well as town centre.
Stayed 3 nights in Feb 2025

2/10 Terrible

Rory

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Depends if you like your hotel with black mould?

I found the staff rude, none of them had English as their first language which makes it even more frustrating when there's odd requests like taking down debit card details in case I 'start breaking windows and doors'. Asbestos warning stickers in corridors are a bit alarming, as is the black mould in the rooms. Carpets are worn out, floorboards creek, the car park is £12, nothing remotely healthy for breakfast aside from possibly a yoghurt. Certainly no fresh juice or fruit or a healthier alternative to butter! There's nothing to recommend this hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

6/10 Okay

Maryam

Traveled with family
Disliked: Room comfort
Car park is a nightmare if you go when they have party at hotel and because hotel is near to city center it’s very difficult to find parking. The hotel needs refurbishing but still not too bad to stay for 1 or 2 days. Rooms are very hot and there is no thermostat or anything that you could manage temperature. Staff in reception need to train how dealing with customers and be more effective. But if you need to stay just somewhere near beach and just sleep at nights for a middle price hotel it would be okay. Breakfast is okay and you have coffee and kettle in rooms.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lorraine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Phillip

Business traveler
Liked: Cleanliness, staff & service, room comfort
It's not a bad hotel just needs a bit of TLC, definitely needs new shower. Maybe not there fault, the massive smell of Green when leaving lift at ground Floor..
Stayed 2 nights in Feb 2025

2/10 Terrible

nikki

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
we got there, stunk of weed through out hotel, the room was freezing cold, dated and dirty with dirty towels i asked about this they said the heating would be on at 8pm this was 4 pm, the receptionist was very unhelpful and rude, i explained this wasn't good enough, he said he would get a heater, a hour later asked again he said there wasn't any he had given them all out the heating didn't come on whilst we were there. the jacuzzi was warm, but had broken tiles which i found out when i cut my knee the bar had no lager on tap. will not be staying there again.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

2/10 Terrible

Sheila

Disliked: Cleanliness, amenities, property conditions & facilities
Shocking stay, I never slept all night! then to add insult to injury I was charged £12 for parking, I did try to find accomodation at another hotel in the same road, however they were full, I felt dirty when I came away from the hotel, I showered at a friends before my drive home. I asked for a refund but they told me I would have to wait till Monday, today is Friday and I still haven't heard anything.
Stayed 1 night in Feb 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely location close to the centre of town and the beautiful sandy beaches
Stayed 1 night in Jan 2025

2/10 Terrible

A

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

NOT A GOOD TIME WAS HAD

I have stayed here several times in the past and at present will not be returning. The booking process was going well which was a relief due to a trouble journey due to the weather, that was until a member of the "family" arrived and talked straight over the top of the gent booking us in. Then we went to the room and again all was well until the person above us decided to have a shower at 10pm, which resulted in water coming through the ceiling. resulting in our bathroom becoming dangerous due to the wet floor. Then at 10.30 another person decided to have a shower and the result was worse, so we got dressed and went to reception to report this, we were offered another room. However this wasn't suitable due to all the clothes etc that we had unpacked. Then the following day due to the complete LACK of sleep as the window also wouldn't shut tight banged with the wind, poor !!!!. I decided that i would drive back to Nottingham with my daughter, because if i had another night like i had, had it would have been dangerous for me to drive, due to being SO SO tired. As we booked out the gent on reception became quite forceful in the aspect that i really should stay and that i should have booked out in the morning, lets get this clear i have payed for 2x nights and i can decide to leave early if i want. It was requested by my husband for a part refund only to be spoken too like i was stupid. NOT A GOOD TIME WAS HAD,STAFF not professional nor understanding to my needs
Stayed 2 nights in Jan 2025

8/10 Good

Rachael

Stayed 1 night in Jan 2025

4/10 Poor

Izzy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Wouldn’t come back

Stayed 1 night in Dec 2024

6/10 Okay

Andrew

Stayed 1 night in Dec 2024