The Durley Dean Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Durley Dean Hotel

Exterior
Banquet hall
Bar (on property)
Banquet hall
Superior Family Room (2adults + 1 children) with Air Conditioning | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Gym
  • Bar
  • Spa
  • Room service
  • Parking available

Explore the area

Map
28 West Cliff Road, West Cliff, Bournemouth, England, BH2 5HE
  • Bournemouth Beach
    9 min walk
  • The Durley Inn
    5 min walk
  • Bournemouth Station
    4 min drive
  • Bournemouth (BOH-Bournemouth Intl.)
    11 min drive

Room options

Standard Double Room

  • 118 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

Single Room

  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

Superior Family Room (2adults + 2 children) with Air Conditioning

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 1 Double Bed and 2 Twin Futons

Compact Double Room

  • Sleeps 2
  • 1 Double Bed

Superior Family Room (2adults + 1 children) with Air Conditioning

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed OR 1 Double Bed and 1 Twin Futon

Superior Double or Twin Room (with Air Conditioning)

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Double or Twin Room

  • 118 sq ft
  • Sleeps 2
  • 1 Double Bed

Family Room, Connecting Rooms (with Air Conditioning)

  • Sleeps 5
  • 1 Double Bed, 1 Twin Bunk Bed and 1 Twin Futon

Superior Family Room (2adults + 3 children) with Air Conditioning

  • 204 sq ft
  • Sleeps 5
  • 1 Twin Bunk Bed, 1 Double Bed and 1 Twin Futon

Family Room

  • City view
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Bunk Beds

Similar properties

About this property

The Durley Dean Hotel

4-star hotel in West Cliff
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
The Durley Dean Hotel offers 115 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, The Durley Dean Hotel features an indoor pool and a sauna. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This Victorian hotel also offers a fitness center, multilingual staff, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Durley Dean Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
No. 28 - This restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
24-hour room service is available.

Languages

Dutch, English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 15 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: GBP 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • No. 28

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Meeting rooms

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1880
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 14.95 per person
  • Self parking fee: GBP 15.00 per night
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Durley Dean
Durley Dean Bournemouth
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Durley Hotel
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The Durley Dean Hotel Hotel
The Durley Dean Hotel Bournemouth
The Durley Dean Hotel Hotel Bournemouth

The Durley Dean Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 327 out of 1000 reviews" "
Rating 8 - Good. 365 out of 1000 reviews" "
Rating 6 - Okay. 178 out of 1000 reviews" "
Rating 4 - Poor. 65 out of 1000 reviews" "
Rating 2 - Terrible. 65 out of 1000 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent place to stay
Nice convenient location. Spacious room, well appointed. Didn’t eat there so can’t comment on food. Pool is small and gym very basic
Stayed 3 nights in Sep 2024

8/10 Good

Charles Ken

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Steve, Eastleigh

Traveled with partner
I know it is end of season but we just felt that the hotel was running on the scruffy side of cleanliness. Staff were nice enough though a bit abrupt and not really that warm welcoming feel you would like. £20 a day to park your car is a joke. The room we had was with the foot of the bed about 6" higher that the head. Woken up both nights by noises. Bournemouth itself felt a little run down.
Stayed 2 nights in Sep 2024

8/10 Good

Samantha

Traveled with family
Liked: Cleanliness, staff & service, amenities
Was a good stay. The bed was very comfy and the room was clean. Only niggle was that the cold tap was warm, the room was a bit dated and the sign posting for rooms could be a bit clearer. Would I stay here again, yes I would.
Stayed 2 nights in Sep 2024

10/10 Excellent

Luke

Stayed 1 night in Sep 2024

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel the pool is amazing
Stayed 3 nights in Sep 2024

6/10 Okay

Dhenu

Stayed 1 night in Aug 2024

4/10 Poor

Abdul Shakoor

Stayed 1 night in Aug 2024

8/10 Good

Luis F

Stayed 1 night in Aug 2024

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our two nights stay
Stayed 2 nights in Sep 2024

2/10 Terrible

Adnan

Stayed 1 night in Aug 2024

8/10 Good

Philip

Traveled with partner, Traveled with pets
Liked: Staff & service, amenities
Dog friendly hotel staff friendly close to beach parking was nightmare but we was lucky big family room comfortable bed
Stayed 1 night in Aug 2024

6/10 Okay

Neori

Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
It's ok
Good location, parking is limited and at £20 per day which seems a little steep. Staff are friendly and helpful. Our room was super tiny, didn't have room to put our luggages, couldn't open bathroom door when wardrobe is open, barely had room to walk really but the bathroom is very nice, clean and new, lovely showerheads. Unfortunately we had very noisy neighbours who used the landing as extended part of their room at 1am, even after being told off by hotel staff, so we got zero sleep..
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Karanpreet

Stayed 2 nights in Aug 2024

6/10 Okay

Juan

Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay. The breakfast was great and the staff were friendly. The room had a comfortable bed and the rooms were clean.
Stayed 2 nights in Sep 2024

2/10 Terrible

ali

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Silvana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Gina

Traveled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
Not impressed! Not a particularly friendly welcome and the ladies English was not great. Hallways smelt, our room smelt, bathroom smelt and even the bathroom cabinet smelt! Extremely shallow shower tray overflowed after 1 shower, imagine the state of the floor after 5 of us had showered! A rickety old bunk bed had been plonked in the room, some bright spark decided to put it with the ladder on the far side only a few inches away from the window making it tricky to climb the ladder and to get behind to draw the curtains. Every time one of the children moved it made an awful noise. The coving was coming away from the ceiling and paint chipped off the wall in places. The duvets didn’t seem to fit their covers. Not what we would expect from a 4* hotel or for the price we paid, disappointed.
Stayed 2 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Benjamin

Liked: Cleanliness, staff & service
Very friendly staff, could do with a freshen up
Stayed 1 night in Aug 2024