2/10 Terrible
Patrick
Traveled with family
Aug 29, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1. Over a 4 day stay I had to exchange my room keys 6 times. The staffs excuse was that their electronic key system was terrible.
2. The hot tub was out of service, the hotels only elevator was out of service, the laundry which is only open between 8 am and 8 pm,cost 2.00 to dry 1 load. Which the Cold War era machine failed to do for the 1 pair of sweat pants and 1 shirt I attempted to dry.
3. The bed linens, I believe were laundered (allegedly) in either that same laundry or in machines of similar capability. We understand the game we play when using hotel towels, but at this particular hotel there is an unnecessary and unacceptable risk to reward ratio. You ask your self is it better to not dry off or feel like you need another shower to remove the new body hair (not your own) that has now become transplanted on your body from said towels.
4. Despite the “ do not disturb” sign hanging on my door, I was awoken on one morning by hotel housekeeping in my room.
5. Despite the same “do not disturb” sign, I returned to my room on the next day to find my room door ajar, the beds made, our personal items moved, my newly ironed clothes ( which had been laid out on the bed) piled in a chair, and that one sign who’s job it was to prevent this from happening on the floor.
Patrick
Stayed 4 nights in Aug 2024