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Extended Stay America Suites - Boston - Saugus

2.5 star property

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Photo gallery for Extended Stay America Suites - Boston - Saugus

Lobby
Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Lobby
Deluxe Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

6.6 out of 10

Popular amenities

  • Kitchen
  • Gym
  • Laundry
  • Pet friendly
  • Breakfast included

Explore the area

Map
832 Broadway, Saugus, MA, 01906
  • Encore Boston Harbor
    ‪11 min drive‬
  • Revere Beach
    ‪12 min drive‬
  • TD Garden
    ‪13 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, Non Smoking, Refrigerator & Microwave

Deluxe Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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About this property

Extended Stay America Suites - Boston - Saugus

Saugus hotel with in-room kitchens
Along with a 24-hour fitness center, this smoke-free hotel has coffee/tea in a common area and laundry facilities. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and a vending machine. Housekeeping is available on request.
Extended Stay America Suites - Boston - Saugus offers 123 accommodations. Accommodations offer separate sitting areas. 34-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis. Guests can use the outdoor pool at a partner property.

Extended Stay America Suites - Boston - Saugus is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool (guest access)

Family friendly

  • Access to nearby outdoor pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2017
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with premium cable channels

Food and drink

  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0003882620
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

WoodSpring Suites Signature Boston North Hotel Saugus
WoodSpring Suites Signature Boston North Hotel
WoodSpring Suites Signature Boston North Saugus
WoodSpring Suites Signature B
WoodSpring Suites Boston North
WoodSpring Suites Signature Boston North
Extended Stay America Suites Boston Saugus
Extended Stay America Suites - Boston - Saugus Hotel
Extended Stay America Suites - Boston - Saugus Saugus
Extended Stay America Suites - Boston - Saugus Hotel Saugus

Extended Stay America Suites - Boston - Saugus Reviews

Reviews

6.6
Rating 10 - Excellent. 291 out of 1005 reviews
Rating 8 - Good. 197 out of 1005 reviews
Rating 6 - Okay. 176 out of 1005 reviews
Rating 4 - Poor. 122 out of 1005 reviews
Rating 2 - Terrible. 219 out of 1005 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Henry, Palo Alto

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Chose this place for easy access to Boston Logan Airport. It's roomy with all needed facilities. Room was clean. The Walmart next door has everything you need for meals. But, the lounge chair in the room is in such terrible condition that Goodwill would reject it. The window has broken glass. And my credit card has been charged twice.
Stayed 1 night in Mar 2025

2/10 Terrible

Madeline

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It stank very very badly.
Stayed 1 night in Mar 2025

2/10 Terrible

Jeremiah

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I never stayed there! The dishwasher has dirty dishs and the bed was stained yellow. Not only was the bed full of crumbs but it had lots of hairs. I will never forget the smell as it is a cross between cat pee and mold....
Stayed 2 nights in Mar 2025

4/10 Poor

Janit, Chelsea

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Broken chair in the room No breakfast served Nothing looks like a picture in website
Stayed 1 night in Mar 2025

10/10 Excellent

Cecil

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five Star
Stayed 1 night in Mar 2025

10/10 Excellent

Pierre

Stayed 1 night in Feb 2025

10/10 Excellent

Hem

Liked: Cleanliness, staff & service, property conditions & facilities
Price
Stayed 4 nights in Mar 2025

10/10 Excellent

Milkenson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 1 night in Mar 2025

10/10 Excellent

Beautiful Nails

Liked: Cleanliness, staff & service, property conditions & facilities
I love staying here
Stayed 1 night in Mar 2025

2/10 Terrible

Justin

Traveled with group
Disliked: Staff & service
Check in took way too long considering we were third in line
Stayed 1 night in Mar 2025

10/10 Excellent

Ayowie, Lynn

Stayed 1 night in Mar 2025

4/10 Poor

Anne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overrated

Come on people! Who could give this accommodation 10/10?! The rooms were devoid of comfort! We couldn’t even sit on the chairs because all the vinyl coving had been picked off! Breakfast was terrible…area was terrible…never again….
Stayed 3 nights in Mar 2025

10/10 Excellent

Matthew

Stayed 2 nights in Mar 2025

10/10 Excellent

Max

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, very welcoming
Stayed 2 nights in Feb 2025

6/10 Okay

Darline

Not clean at all
Stayed 1 night in Mar 2025

10/10 Excellent

Beautiful Nails

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m very happy staying here
Stayed 1 night in Mar 2025

8/10 Good

Sophal

Disliked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Adriane

Stayed 1 night in Feb 2025

2/10 Terrible

James

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The room was disgusting. No key to room.

Stayed 2 nights in Feb 2025

2/10 Terrible

Enny

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
horrible service
Stayed 2 nights in Feb 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

YOHE

Stayed 1 night in Feb 2025

2/10 Terrible

Amy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a TRAP SPOT!!! Every time I left my room I made sure my gun was in my hoodie pocket with one in the chamber ready to go. After I sat in the torn up chair (please know their pictures on here are false advertisement) my entire body felt as if it was on fire and being bit my a million fire ants. No sign of bedbugs but there was something. I took 3 showers and it did not help, I went all the next day itching and did not stop until I went to a different hotel the next night, showered and put on brand new clothes I went and bought because every article of clothing that was in that room made me itch. When I combed my hair after washing it there were tons of white fuzz/lint like balls in my hair on the comb, I am also finding them in the clothes that were in that room. I am allergic to dust, maybe it was a severe case of dust nights but I also found animal hair on the beds sheets. But this place SUCKED!!!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Bobby

Stayed 1 night in Feb 2025