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Holiday Inn Express Boston - Saugus by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Boston - Saugus by IHG

Welcome to the Holiday Inn Express, featuring a modern architectural design with a landscaped entrance and garden.
Relax in a stylish room with a seating area, desk, and glass railing overlooking a patterned floor.
Relax in a spacious room with a large bed, flat-screen TV, and cozy seating area.
Enjoy a variety of dishes at the buffet, featuring multiple self-service stations with clear signs indicating the type of food available.
Welcome to our reception area, featuring a modern reception desk with a geometric design and a wall-mounted display showcasing our hotel's logo.

Popular amenities

  • Pool
  • Gym
  • Parking included
  • Housekeeping
  • Laundry

Explore the area

Map
999 Broadway, Saugus, MA, 01906
  • Revere Beach
    ‪11 min drive‬
  • TD Garden
    ‪12 min drive‬
  • New England Aquarium
    ‪13 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(6 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(12 reviews)
  • 209 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible (Communications)

8.6 out of 10
Excellent
(4 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(55 reviews)
  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(64 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 Queen Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

9.0 out of 10
Wonderful
(13 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About this property

Holiday Inn Express Boston - Saugus by IHG

Saugus hotel with free weekday breakfast
A 24-hour fitness center, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and conference space are onsite.
Holiday Inn Express Boston - Saugus by IHG offers 145 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Holiday Inn Express Boston - Saugus by IHG features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and meeting rooms. Event facilities measuring 400 square feet (37 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Onsite self parking is complimentary.

Holiday Inn Express Boston - Saugus by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 400 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0007422620
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Boston Hotel Saugus North
Holiday Inn Express Boston North Saugus
Holiday Inn Express Saugus Logan Airport Hotel
Holiday Inn Express Logan Airport Hotel
Holiday Inn Express Saugus Logan Airport
Holiday Inn Express Logan Airport
Holiday Inn Express Saugus Logan Airport Hotel
Holiday Inn Express Logan Airport Hotel
Holiday Inn Express Saugus Logan Airport
Holiday Inn Express Logan Airport
Saugus Holiday Inn Express Saugus (Logan Airport) Hotel
Hotel Holiday Inn Express Saugus (Logan Airport)
Holiday Inn Express Saugus (Logan Airport) Saugus
Holiday Inn Express Boston North Saugus
Hotel Holiday Inn Express Saugus (Logan Airport) Saugus
Express Saugus Logan Airport

Holiday Inn Express Boston - Saugus by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 561 out of 1022 reviews
Rating 8 - Good. 261 out of 1022 reviews
Rating 6 - Okay. 97 out of 1022 reviews
Rating 4 - Poor. 42 out of 1022 reviews
Rating 2 - Terrible. 61 out of 1022 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel, nice and clean. The only issue we had was the wind sound through the window. It sounded like a hurricane the whole time. The window seal needs fixing. Other than that it was a real nice hotel stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Marianett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

elizabeth

Stayed 1 night in Apr 2025

10/10 Excellent

Emilia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greta place to stay close to many recreation dinning and shopping
Stayed 1 night in Apr 2025

8/10 Good

Richard, Orlando

Ss
Stayed 2 nights in Apr 2025

8/10 Good

eunjeong

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2025

4/10 Poor

Shaun

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We travelled to run the Boston Marathon and made the booking based on having stayed with IHG in other countries and the breakfast. Prior to flying out, I queried availability of breakfast for the early start on race day. We were told it would be available and being eager to plan ahead, when we checked in I queried this in person and was told by various staff that it would be available for us on race day. However, coming down on the morning, the duty staff had no idea about it and worse still, were completely indifferent to why the lack of breakfast on that morning / the information we’d been given previously would now be an issue for us. We did speak to other staff the next day, who were apologetic. However, this left a real mark on what otherwise was a great Boston experience. It added a level of anxiety on the morning that we could have done without.
Stayed 4 nights in Apr 2025

4/10 Poor

Donah

Everything was ok right up to check out. I have yet to receive an invoice for my stay. Expedia says the hotel will give it to me because I chose to pay when I stay. The hotel says Expedia will give me the invoice. Too much run around after paying $1400. Unprofessional
Stayed 8 nights in Apr 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Alejandra

Stayed 2 nights in Apr 2025

4/10 Poor

Teresa

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Vanessa

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Vasyl

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Siale

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Early check in
Stayed 1 night in Apr 2025

8/10 Good

Mohamed

Stayed 4 nights in Mar 2025

4/10 Poor

Clint

Stayed 1 night in Apr 2025

10/10 Excellent

Nelson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast options
Stayed 2 nights in Mar 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Esmeraldo

Stayed 1 night in Mar 2025

10/10 Excellent

T

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Charmaine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room needs microwave
Stayed 2 nights in Apr 2025

10/10 Excellent

Parthasarathi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is good and parking facilities can be improved
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean property, comfy beds. Nice breakfast to get us started!
Stayed 5 nights in Mar 2025

10/10 Excellent

Harry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed overnight for my wifes birthday. Rooms are clean the bathroom is a little strange with the sink being outside the bathroom but it works so we were good with that. They have a great breakfast area not the best breakfast ever but More than enough choices for even the pickiest of eaters. Staff was pleasant and helpfull. If we're planing another overnight stay we would go there again 👍
Stayed 1 night in Apr 2025