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Hampton Inn & Suites Boston Crosstown Center

3.0 star property

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Boston Crosstown Center

Restaurant
Exterior
In-room safe, blackout drapes, iron/ironing board
In-room safe, blackout drapes, iron/ironing board
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Pool
  • Bar
  • 24/7 front desk
  • Parking available

Explore the area

Map
811 Massachusetts Ave, Boston, MA, 02118
  • Northeastern University
    ‪15 min walk‬
  • Copley Square
    ‪3 min drive‬
  • Fenway Park
    ‪3 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

In-room safe, blackout drapes, iron/ironing board

Studio, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

In-room safe, blackout drapes, iron/ironing board

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

In-room safe, blackout drapes, iron/ironing board

Room, 2 Double Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

In-room safe, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Fridge, microwave, coffee/tea maker

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (3x3 Shower)

In-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (3x3 Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Fridge, microwave, coffee/tea maker

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 400 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Hampton Inn & Suites Boston Crosstown Center

3-star hotel in South End
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a snack bar/deli, and self parking. Housekeeping is available on request.
Hampton Inn & Suites Boston Crosstown Center offers 175 accommodations with video-game consoles and safes. Televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hampton Inn & Suites Boston Crosstown Center features an indoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. This Boston hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Parking is available onsite for a surcharge.

Hampton Inn & Suites Boston Crosstown Center is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Hampton Inn & Suites Boston Crosstown Center has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, covered self parking on site (USD 25 per night)
  • Secured, covered extended parking on site (USD 25 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 25 per night (in/out privileges)
  • Covered extended parking fee: USD 25 per day
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
Tax ID - 10432904004
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Boston Crosstown Center
Hampton Inn Crosstown
Hampton Inn Crosstown Hotel
Hampton Inn Crosstown Hotel Boston Center
Hampton Inn Boston Crosstown Center Hotel
Hampton Inn Crosstown Center Hotel
Hampton Inn Crosstown Center
Hampton Inn Boston
Boston Hampton Inn
Hampton Inn & Suites Boston Crosstown Hotel Boston
Hampton Inn And Suites Boston Crosstown Center
Hampton Inn & Suites Boston Crosstown Center Hotel
Hampton Inn & Suites Boston Crosstown Center Boston
Hampton Inn & Suites Boston Crosstown Center Hotel Boston

Hampton Inn & Suites Boston Crosstown Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 489 out of 1135 reviews
Rating 8 - Good. 293 out of 1135 reviews
Rating 6 - Okay. 167 out of 1135 reviews
Rating 4 - Poor. 79 out of 1135 reviews
Rating 2 - Terrible. 107 out of 1135 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to downtown boston
Stayed 1 night in Mar 2025

6/10 Okay

KIRANKUMAR

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
The breakfast is not good, it's the same for all the days...
Stayed 3 nights in Mar 2025

8/10 Good

Jie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access driving around
Stayed 3 nights in Mar 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, clean and close to everything. Kudos to Dulce in the lobby, you are an asset to that place!
Stayed 1 night in Mar 2025

6/10 Okay

Erin

Stayed 1 night in Mar 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly at every hour of the day.
Stayed 1 night in Mar 2025

6/10 Okay

Marybeth

Traveled with family
Liked: Staff & service
Hotel was OK but neighborhood was awful. Many aggressive homeless people so not really possible to walk anywhere. Next door to hospital ER and room was extremely noisy allnight
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was wonderful, appreciate the location of the hotel in proximity of the local hospitals.
Stayed 2 nights in Mar 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
I liked how close to highway and hospitals the hotel is as well as a shuttle that can take us back and forth. The staff was very friendly and helpful.
Stayed 3 nights in Mar 2025

10/10 Excellent

Stephanie

Traveled with family and small children, Business traveler
Beautiful
Stayed 1 night in Mar 2025

8/10 Good

Swati

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Feb 2025

8/10 Good

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helpful, shuttle to areas around town and hospital
Stayed 1 night in Mar 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 1 night in Mar 2025

6/10 Okay

Sami

Stayed 3 nights in Mar 2025

4/10 Poor

venkata

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1. Best location to stay in the city but not safe outside
Stayed 1 night in Mar 2025

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

It was really nice. It’s a pretty average hotel. We did wake up to cleaning service trying to enter our door pretty early in the morning. We did not hear them knocking or anything, just tried getting in. Luckily we had the top lock so they weren’t able and eventually left. After that we put up the do not disturb the whole time. The lady at the front desk that checked us in kinda had an attitude. We did arrive pretty late and had difficulty checking in. Otherwise, the rest of our trip was good so we didn’t take anything personally
Stayed 3 nights in Feb 2025

10/10 Excellent

Namitha

Stayed 3 nights in Jan 2025

10/10 Excellent

Ricardo

Stayed 1 night in Jan 2025

10/10 Excellent

Brianna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

natasha

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2025

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Feb 2025

10/10 Excellent

Luis

Stayed 2 nights in Feb 2025

8/10 Good

Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff was friendly. Parking garage was easy to navigate. Loud with many sirens.
Stayed 2 nights in Mar 2025

8/10 Good

Marcia

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Manuel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025