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Hampton Inn & Suites Boston Crosstown Center

3.0 star property

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Boston Crosstown Center

Reception
Indoor pool
In-room safe, blackout drapes, iron/ironing board
Exterior
In-room safe, blackout drapes, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Pool
  • 24/7 front desk
  • Bar

Explore the area

Map
811 Massachusetts Ave, Boston, MA, 02118
  • Northeastern University
    ‪16 min walk‬
  • Copley Square
    ‪3 min drive‬
  • Fenway Park
    ‪4 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

In-room safe, blackout drapes, iron/ironing board

Studio, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

In-room safe, blackout drapes, iron/ironing board

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

In-room safe, blackout drapes, iron/ironing board

Room, 2 Double Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

In-room safe, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(28 reviews)
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Fridge, microwave, coffee/tea maker

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (3x3 Shower)

In-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (3x3 Shower)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Fridge, microwave, coffee/tea maker

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(5 reviews)
  • 400 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(65 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(79 reviews)
  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Hampton Inn & Suites Boston Crosstown Center

3-star hotel in South End
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a snack bar/deli, and self parking. Housekeeping is available on request.
Hampton Inn & Suites Boston Crosstown Center offers 175 accommodations with video-game consoles and safes. Televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hampton Inn & Suites Boston Crosstown Center features an indoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. This Boston hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Parking is available onsite for a surcharge.

Hampton Inn & Suites Boston Crosstown Center is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Hampton Inn & Suites Boston Crosstown Center has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, covered self parking on site (USD 25 per night)
  • Secured, covered extended parking on site (USD 25 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 25 per night (in/out privileges)
  • Covered extended parking fee: USD 25 per day
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
Tax ID - 10432904004
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Boston Crosstown Center
Hampton Inn Crosstown
Hampton Inn Crosstown Hotel
Hampton Inn Crosstown Hotel Boston Center
Hampton Inn Boston Crosstown Center Hotel
Hampton Inn Crosstown Center Hotel
Hampton Inn Crosstown Center
Hampton Inn Boston
Boston Hampton Inn
Hampton Inn & Suites Boston Crosstown Hotel Boston
Hampton Inn And Suites Boston Crosstown Center
Hampton Inn & Suites Boston Crosstown Center Hotel
Hampton Inn & Suites Boston Crosstown Center Boston
Hampton Inn & Suites Boston Crosstown Center Hotel Boston

Hampton Inn & Suites Boston Crosstown Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 466 out of 1078 reviews
Rating 8 - Good. 280 out of 1078 reviews
Rating 6 - Okay. 150 out of 1078 reviews
Rating 4 - Poor. 81 out of 1078 reviews
Rating 2 - Terrible. 101 out of 1078 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Weusi

Stayed 1 night in Jan 2025

8/10 Good

Josephwise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

david

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 2 nights in Dec 2024

2/10 Terrible

Theopolis

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Kavya

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property in very bad neighborhood
The property is exceptional. The staff uniformly friendly. Sadly, the surrounding are is not desirable. It does not seem safe. Also, very loud due to traffic and sirens (I was on 8th floor - of 9) and it was often very loud. There was security present, but they seemed like they didn't care nor did they seem alert. Finally, the designated smoking section was the primary path from the parking lot so often you had to walk past multiple people smoking. During the day, there was a noticeable smell of marijuana. I would not stay there again because of the location.
Stayed 2 nights in Dec 2024

6/10 Okay

cristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night
The lobby was nice. I had room 402 and it was facing a homeless shelter and a hospital. There were sirens and screaming all night. The water in the shower did not get very hot but the sink did. I cut my foot on a shard of glass that was in the carpet. The toilet ran and made dripping noises all night. I did not attempt to contact the front desk about any of my issues since only the noises were interfering with sleep and by that point it was already well into the night. Definitely not a pleasurable stay, but it was affordable and the bed was comfortable
Stayed 1 night in Dec 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lighting troubles
Our stay was so lovely. My only critique is the lighting in the room was very confusing. Couldn’t get any lamps to work. Found the master switch but didn’t get the others to turn on.
Stayed 1 night in Dec 2024

6/10 Okay

Joanne

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Room was okay. Used band-aid on the floor. We went for the sole purpose of our 4 year old using the pool. Pool was okay Thursday night. Fantastic Friday morning but terrible Fiday night. Decided to leave early. Likey will not use again
Stayed 2 nights in Dec 2024

6/10 Okay

Laura

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Sameeksha

Stayed 3 nights in Dec 2024

2/10 Terrible

Josefina

Stayed 1 night in Nov 2024

10/10 Excellent

ruben, orange

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for one night on business and it was great!!
Stayed 1 night in Dec 2024

10/10 Excellent

jean

Stayed 2 nights in Dec 2024

8/10 Good

Jody

Stayed 1 night in Dec 2024

10/10 Excellent

Tyler

Stayed 2 nights in Dec 2024

10/10 Excellent

TALIAH

Stayed 1 night in Dec 2024

10/10 Excellent

eric

Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 1 night in Dec 2024

4/10 Poor

Paul, Jonesboro

Stayed 3 nights in Nov 2024

4/10 Poor

MILTON

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 2 nights in Dec 2024

8/10 Good

VICTOR

Liked: Staff & service
Disliked: Property conditions & facilities
Unorganized, dirty. Unexpected charges.
Stayed 3 nights in Dec 2024

8/10 Good

Arianna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option for a short trip, great breakfast options, coffee and cookies available 24/7, courtesy shuttle to key locations, cleaning lady always there to clean in the mornings, friendly and helpful staff.
Stayed 5 nights in Dec 2024

10/10 Excellent

Gridley, Irvington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I live everything and I enjoy
Stayed 3 nights in Dec 2024