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Fairmont Copley Plaza, Boston

4.5 star property

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Photo gallery for Fairmont Copley Plaza, Boston

Ballroom
Exterior
Lobby
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pet friendly
  • Gym
  • Laundry
$390
includes taxes & fees
Sep 4 - Sep 5

Explore the area

View in a map
138 Saint James Ave, Boston, MA, 02116
  • Copley Square
    ‪1 min walk‬
  • Newbury Street
    ‪2 min walk‬
  • Boston Common
    ‪11 min walk‬
  • Boston, MA (BOS-Logan Intl.)
    ‪6 min drive‬

Room options

View all photos for Fairmont Gold Suite, 1 King Bed with Pullout Sofa Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Fairmont Gold Suite, 1 King Bed with Pullout Sofa Bed

  • 800 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Fairmont Gold Signature Room, 2 Queen Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Fairmont Gold Signature Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 390 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for FAIRMONT GOLD STUDIO SUITE 1 King - 415sf, 38sm - Fairmont Gold Lounge Access

1 bedroom, premium bedding, pillowtop beds, in-room safe

FAIRMONT GOLD STUDIO SUITE 1 King - 415sf, 38sm - Fairmont Gold Lounge Access

  • 415 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold Signature Room, 1 King Bed

Fairmont Gold Signature Room, 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Fairmont Gold Signature Room, 1 King Bed

  • 390 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (View of Boston Public Library)

Suite, 1 King Bed (View of Boston Public Library) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed (View of Boston Public Library)

8.6 out of 10
Excellent
(4 reviews)
  • 800 sq ft
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for STUDIO SUITE 1 King - 415sf, 38sm - Spacious room featuring a comfortable sitting area

1 bedroom, premium bedding, pillowtop beds, in-room safe

STUDIO SUITE 1 King - 415sf, 38sm - Spacious room featuring a comfortable sitting area

9.6 out of 10
Exceptional
(4 reviews)
  • 415 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Room, 1 King Bed (Best view of Church & Public Library)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Signature Room, 1 King Bed (Best view of Church & Public Library)

8.4 out of 10
Very good
(14 reviews)
  • 390 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold Room, 1 Queen Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Fairmont Gold Room, 1 Queen Bed

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (City or Interior view )

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed (City or Interior view )

8.0 out of 10
Very good
(30 reviews)
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (King, Best view Copley Square)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom (King, Best view Copley Square)

  • 800 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Fairmont Room, 1 Queen Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Fairmont Room, 1 Queen Bed

8.8 out of 10
Excellent
(61 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Double Beds (City or Interior view )

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Double Room, 2 Double Beds (City or Interior view )

8.6 out of 10
Excellent
(23 reviews)
  • 350 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed (Best view)

Presidential Suite, 1 King Bed (Best view) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Presidential Suite, 1 King Bed (Best view)

  • 1600 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont, Double Room, 2 Double Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Fairmont, Double Room, 2 Double Beds

  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Fairmont, Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Fairmont, Room, 1 King Bed

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Fairmont Gold Room, 1 King Bed

9.6 out of 10
Exceptional
(8 reviews)
  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Double Room, 2 Queen Beds (Best view of Church & Public Library)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Signature Double Room, 2 Queen Beds (Best view of Church & Public Library)

9.2 out of 10
Wonderful
(5 reviews)
  • 390 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Fairmont Gold Room, 2 Double Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Fairmont Gold Room, 2 Double Beds

10.0 out of 10
Exceptional
(5 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Fairmont Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Fairmont Room, 1 King Bed

8.4 out of 10
Very good
(21 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Double Room, 2 Double Beds (Best view of Church & Public Library)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Signature Double Room, 2 Double Beds (Best view of Church & Public Library)

  • 390 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Fairmont Room, 2 Double Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Fairmont Room, 2 Double Beds

8.8 out of 10
Excellent
(9 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Fairmont Gold, Double Room, 2 Double Beds( Accessible)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Fairmont Gold, Double Room, 2 Double Beds( Accessible)

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Grab Bars)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed (Grab Bars)

10.0 out of 10
Exceptional
(2 reviews)
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for STUDIO SUITE 1 King Mobility Access Roll-in shower with grab bars- 415sf, 38sm - spacious room

1 bedroom, premium bedding, pillowtop beds, in-room safe

STUDIO SUITE 1 King Mobility Access Roll-in shower with grab bars- 415sf, 38sm - spacious room

  • 415 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for STUDIO SUITE 1 King Mobility Access Tub with grab bars - 415sf, 38sm - spacious room

1 bedroom, premium bedding, pillowtop beds, in-room safe

STUDIO SUITE 1 King Mobility Access Tub with grab bars - 415sf, 38sm - spacious room

  • 415 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Fairmont Gold, Room, 1 King Bed

  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

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Exterior

The Lenox Hotel Boston

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  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, 1,139 reviews
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About this property

Fairmont Copley Plaza, Boston

4.5-star hotel in Back Bay
A restaurant, a health club, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, valet parking, and a business center. Housekeeping is available on request.
Fairmont Copley Plaza, Boston offers 383 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 46-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and hair dryers.

This Boston hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, refrigerators, and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4.5-star property consist of a business center and 14 meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 25000 square feet (2323 square meters) include conference space. This luxury hotel also offers a health club, a rooftop terrace, and multilingual staff. Parking is available onsite for a surcharge.

Fairmont Copley Plaza, Boston is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
OAK Long Bar + Kitchen - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered valet parking on site (USD 72 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 to 30 for adults and USD 7 to 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • OAK Long Bar + Kitchen

Things to do

  • Health club

Family friendly

  • Babysitting (surcharge)
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • 25,000 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1912
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 35 per accommodation, per night
The resort fee includes:
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 10 to 30 for adults, and USD 7 to 10 for children
  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Covered valet parking fee: USD 72 per night
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0014990350
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place an authorization of USD 1 at the time of booking for any reservations where payment for the stay will be made on site instead of at the time of booking.

We should mention

This property caters to LGBTQ+ guests
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Copley Hotel
Copley Plaza
Copley Plaza Fairmont
Fairmont Copley Hotel
Fairmont Copley Plaza
Fairmont Copley Plaza Boston
Fairmont Copley Plaza Hotel
Fairmont Copley Plaza Hotel Boston
Hotel Fairmont Copley Plaza
Plaza Copley
Fairmont Copley Plaza Boston Hotel
Fairmont Copley
The Fairmont Copley Plaza Boston Hotel Boston
Fairmont Boston
Boston Fairmont
Fairmont Copley Plaza, Boston Hotel
Fairmont Copley Plaza, Boston Boston
Fairmont Copley Plaza, Boston Hotel Boston

Fairmont Copley Plaza, Boston Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 693 out of 1056 reviews
Rating 8 - Good. 197 out of 1056 reviews
Rating 6 - Okay. 86 out of 1056 reviews
Rating 4 - Poor. 43 out of 1056 reviews
Rating 2 - Terrible. 37 out of 1056 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Kelly, Mission Viejo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful antique property and have a sophisticated upscale feeling. The alarm went off at night for no reason. The hotel did apologize and refunded the night's charge.
Stayed 2 nights in Feb 2025

10/10 Excellent

Marlene

Stayed 1 night in May 2025

10/10 Excellent

Joanne, Palm Beach Gardens

Liked: Cleanliness, staff & service, property conditions & facilities
Need USB chargers by the bed
Stayed 1 night in May 2025

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, property conditions & facilities
Lovely hotel. Good service.
Stayed 2 nights in May 2025

10/10 Excellent

isabella

Stayed 1 night in May 2025

2/10 Terrible

Stewart

Traveled with family
Disliked: Cleanliness, staff & service
Pot smell all over hallways… service very poor… how far this iconic property has fallen
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Diana Marie, KEMPNER

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff and beautiful common areas.
Stayed 4 nights in May 2025

10/10 Excellent

Robert

Stayed 1 night in May 2025

10/10 Excellent

Nikolaos, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful historic building.
Stayed 2 nights in May 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay in Boston!
Stayed 2 nights in May 2025

10/10 Excellent

John

Stayed 1 night in May 2025

10/10 Excellent

Olga

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Great service from everyone we met. Clean and in good conditions for a 113 year old historic building.
Stayed 3 nights in May 2025

2/10 Terrible

Michael

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

DO NOT STAY HERE!

Checked in at 10 PM with my 9 month old baby. Room was not yet ready….. we had requested a crib at reservation. Reminded the front desk at check in we needed a crib for our baby . Said yes, they saw it noted on our reservation. When room was finally ready there was no crib. Called to the desk and they said they would send one up. Never happened. This caused a danger to our infant child!!!!! Next day had to talk to a manager to get a crib. ABSOLUTELY UNACCEPTABLE!!!
Stayed 3 nights in May 2025

8/10 Good

Ross

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Inconvenience!

Our bathroom in 261 was very small with no hooks to hang anything and no place to put toiletries etc. Very inconvenient. The bathroom mirror light was so glary you could not see yourself!!
Stayed 3 nights in May 2025

6/10 Okay

Rikke Leander

Stayed 9 nights in May 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about my 5 day stay at Fairmount Copley.
Stayed 3 nights in May 2025

10/10 Excellent

Karen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and courteous staff. Many amenities within walking distance eg. shops, restaurants, sporting events
Stayed 7 nights in May 2025

8/10 Good

Jill

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Laurie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful weekend at The Fairmont
Stayed 2 nights in May 2025

8/10 Good

Mehrdad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel lobby was beautiful. It is located in a great place in downtown Boston. The staff were very friendly and nice
Stayed 1 night in May 2025

10/10 Excellent

Jolanta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here, thank you.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

Daniel

Disliked: Property conditions & facilities

Worst stay ever in Boston

I checked in on May 7th and immediately checked out on the 8th. Room was terrible and I have pictures. I had to go to another hotel where I know it is nice - the Mandarin. Worst part I paid for three nights and lost that money I paid in advance and your hotel made out and will probably not fix the issues
Stayed 3 nights in May 2025

8/10 Good

Sai Kiran

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff. Feels a bit dated and needs modernised.
Stayed 2 nights in Apr 2025