Embassy Suites by Hilton Boston Waltham

3.5 star property

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Photo gallery for Embassy Suites by Hilton Boston Waltham

Restaurant
Suite, 1 King Bed, Non Smoking (Governor's) | In-room safe, desk, laptop workspace, iron/ironing board
Lobby
In-room safe, desk, laptop workspace, iron/ironing board
Indoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Pet friendly
  • Bar
  • Pool

Explore the area

Map
550 Winter Street, Waltham, MA, 02451
  • Brandeis University
    ‪4 min drive‬
  • Harvard University
    ‪14 min drive‬
  • Boston College
    ‪15 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪24 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Double Beds, Accessible, Bathtub

  • 427 sq ft
  • Sleeps 5
  • 2 Double Beds

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 5
  • 1 King Bed

Suite, 2 Double Beds, Accessible, Non Smoking (Hearing)

  • 420 sq ft
  • Sleeps 5
  • 2 Double Beds

Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

  • 420 sq ft
  • Sleeps 5
  • 2 Double Beds

Premium Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

  • 420 sq ft
  • Sleeps 5
  • 2 Double Beds

Superior Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Deluxe Suite, 2 Double Beds, Non Smoking

  • 420 sq ft
  • Sleeps 5
  • 2 Double Beds

Suite, Multiple Beds, Non Smoking

  • 420 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking (Governor's)

  • 420 sq ft
  • Sleeps 5
  • 1 King Bed

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About this property

Embassy Suites by Hilton Boston Waltham

Waltham hotel with bar/lounge
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a bar/lounge. Full breakfast is free. Other amenities include WiFi in public areas, self parking, and conference space. Housekeeping is available on request.
Embassy Suites by Hilton Boston Waltham offers 275 accommodations with MP3 docking stations and laptop-compatible safes. Accommodations are furnished with twin sofa beds. 40-inch Smart televisions come with premium digital channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and safes. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Embassy Suites by Hilton Boston Waltham features an indoor pool and a 24-hour fitness center. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with wireless Internet access (surcharge).

Event facilities measuring 1 square feet (0 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

Embassy Suites by Hilton Boston Waltham is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 10:00 AM.
Amuse Kitchen + Cocktails - This lobby lounge specializes in American cuisine and serves dinner only.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 12.95)

Parking and transportation

  • Self parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge

Restaurants on site

  • Amuse Kitchen + Cocktails

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 1 square foot of conference space
  • 10 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Grab bar in bathtub
  • Grab bar in shower
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Twin sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch smart TV with premium digital channels
  • MP3 dock
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 30 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 12.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 12.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 12.95 (rates may vary)
  • Self parking fee: USD 15.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0010103080
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Boston
Embassy Suites Boston Hotel
Embassy Suites Boston Hotel Waltham
Embassy Suites Boston Waltham
Embassy Suites Boston Waltham Hotel
Embassy Suites Boston / Waltham Hotel Waltham

Embassy Suites by Hilton Boston Waltham Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 921 out of 1968 reviews
Rating 8 - Good. 417 out of 1968 reviews
Rating 6 - Okay. 302 out of 1968 reviews
Rating 4 - Poor. 166 out of 1968 reviews
Rating 2 - Terrible. 162 out of 1968 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Claude

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert

Stayed 1 night in Mar 2025

6/10 Okay

Scott, Enfield

Business traveler
Completed a survey when I arrived. One of the managers called to discuss my feedback. Did not receive the resolution I was told I would receive
Stayed 2 nights in Mar 2025

4/10 Poor

Meeshalana

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
My room was dirty. There was hair in my shower on the first night I arrived, and I had not used the shower. The remainder of the days I stayed there, housekeeping did not clean my room properly. There was white residue left on the sink and drawer handles in the kitchen area. They did not replace my towels at the time of cleaning and there was more hair left in my shower. The Hotel Manager and front desk staff were nice and accommodating. However, the housekeeping cleaning expectations were horrible/unacceptable. Also, during breakfast they ran out of a lot of ingredients for the omelets. Also, they did not rotate between bacon and sausage, all they had was sausage the entire time. However, the Food Service Manager and staff were nice.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sami

Stayed 5 nights in Mar 2025

8/10 Good

Sandra, Scottsdale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Top notch
Stayed 1 night in Mar 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for families
Stayed 2 nights in Mar 2025

6/10 Okay

Linda

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Everything is great. But the hotel ran out of shower gel and could only provide soap. Maybe the bed sheets were not changed after the last guest used them, so they smelled bad.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Little noisy but there was an event going on, not really a complaint, couldn’t hear anything in the rooms. Staff was great and very welcoming and accommodating. Will definitely return.
Stayed 1 night in Mar 2025

10/10 Excellent

Bill

Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sheyla

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I did not like that they didn’t inform us that the pool area was down for maintenance very upsetting to me and my kids
Stayed 1 night in Mar 2025

10/10 Excellent

Mauricio, Miami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and reasonable place! Staff at breakfast are amazing! Super attentive and the omelets were amazing!
Stayed 2 nights in Feb 2025

10/10 Excellent

Christa

Stayed 1 night in Feb 2025

2/10 Terrible

Luisa

Stayed 4 nights in Feb 2025

8/10 Good

Eliza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our overall stay the only hiccup we had was the breakfast. When we checked in the night before we were told by the clerk that breakfast ends at 11. The following morning I let my son go to the pool thinking he’ll eat after but breakfast ended at 9:30 which we missed. We had to find a restaurant. Restaurants are at the most a 12 minute drive which is not bad at all.
Stayed 1 night in Mar 2025

2/10 Terrible

Billie Jo

Liked: Cleanliness, staff & service
Still waiting on my deposit. Bren 9 business days!
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Stayed 1 night in Feb 2025

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Jennie

Stayed 1 night in Mar 2025

10/10 Excellent

Andray

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Ricky

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Mar 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Nesly

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025