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Embassy Suites by Hilton Boston Waltham

3.5 star property

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Photo gallery for Embassy Suites by Hilton Boston Waltham

Restaurant
Lobby
Suite, 1 King Bed, Non Smoking (Governor's) | In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
Indoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Pet friendly
  • Bar
  • Pool

Explore the area

Map
550 Winter Street, Waltham, MA, 02451
  • Mass General Waltham
    ‪3 min walk‬
  • Brandeis University
    ‪4 min drive‬
  • Harvard University
    ‪14 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

40-inch Smart TV with digital channels, Netflix, pay movies

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(12 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(21 reviews)
  • 427 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

40-inch Smart TV with digital channels, Netflix, pay movies

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

10.0 out of 10
Exceptional
(4 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

40-inch Smart TV with digital channels, Netflix, pay movies

Junior Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Accessible, Non Smoking (Hearing)

8.8 out of 10
Excellent
(6 reviews)
  • 420 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

40-inch Smart TV with digital channels, Netflix, pay movies

Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

8.4 out of 10
Very good
(5 reviews)
  • 420 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower) | Lobby

Premium Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

40-inch Smart TV with digital channels, Netflix, pay movies

Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • 420 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Suite, 1 King Bed with Sofa bed, Non Smoking

Superior Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Superior Suite, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

40-inch Smart TV with digital channels, Netflix, pay movies

Suite, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(148 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds, Non Smoking

40-inch Smart TV with digital channels, Netflix, pay movies

Superior Suite, Multiple Beds, Non Smoking

7.6 out of 10
Good
(9 reviews)
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Suite, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(22 reviews)
  • 420 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking

7.8 out of 10
Good
(34 reviews)
  • 420 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(83 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (Governor's)

Suite, 1 King Bed, Non Smoking (Governor's) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking (Governor's)

  • 420 sq ft
  • Sleeps 5
  • 1 King Bed

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Indoor pool

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The price is $170 total
includes taxes & fees
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About this property

Embassy Suites by Hilton Boston Waltham

Waltham hotel with bar/lounge
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a bar/lounge. Full breakfast is free. Other amenities include WiFi in public areas, self parking, and conference space. Housekeeping is available on request.
Embassy Suites by Hilton Boston Waltham offers 275 accommodations with MP3 docking stations and laptop-compatible safes. Accommodations are furnished with twin sofa beds. 40-inch Smart televisions come with premium digital channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and safes. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Embassy Suites by Hilton Boston Waltham features an indoor pool and a 24-hour fitness center. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with wireless Internet access (surcharge).

Event facilities measuring 1 square feet (0 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

Embassy Suites by Hilton Boston Waltham is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 10:00 AM.
Amuse Kitchen + Cocktails - This lobby lounge specializes in American cuisine and serves dinner only.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 12.95)

Parking and transportation

  • Self parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge

Restaurants on site

  • Amuse Kitchen + Cocktails

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 1 square foot of conference space
  • 10 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Grab bar in bathtub
  • Grab bar in shower
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Banquet hall
  • Built in 1989
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Twin sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch smart TV with premium digital channels
  • MP3 dock
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 30 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 12.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 12.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 12.95 (rates may vary)
  • Self parking fee: USD 15.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0010103080
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Boston
Embassy Suites Boston Hotel
Embassy Suites Boston Hotel Waltham
Embassy Suites Boston Waltham
Embassy Suites Boston Waltham Hotel
Embassy Suites Boston / Waltham Hotel Waltham

Embassy Suites by Hilton Boston Waltham Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 963 out of 2083 reviews
Rating 8 - Good. 447 out of 2083 reviews
Rating 6 - Okay. 324 out of 2083 reviews
Rating 4 - Poor. 177 out of 2083 reviews
Rating 2 - Terrible. 172 out of 2083 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms need some attention. Wallpaper peeling, old shower curtains. The room was clean but housekeeping was a different experience every day-- one day extra towels, the next day, towels disappeared. One day the extra blanket disappeared. Coffee replaced but not cups. Give your staff a clear checklist so guests have what they need.
Stayed 4 nights in Apr 2025

10/10 Excellent

Christie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Na

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was friendly and the breakfast was good. Almost everything was satisfying, but the sofa and chairs in the room were so old and dirty.
Stayed 1 night in Apr 2025

6/10 Okay

Andrew

Traveled with partner
Liked: Cleanliness, staff & service
Living room furniture was shabby with holes in the couch and big stain on the chair arm. One of the lights did not work and the suitcase holder was broken. There was also a musty smell when we walked into the room. The rooms were nicely designed and we appreciated the privacy of a suite. It was nice and clean. Breakfast was great.
Stayed 1 night in Apr 2025

6/10 Okay

Suzanne

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There was a odor throughout the hotel, maybe from the carpets
Stayed 1 night in Apr 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service
Great
Stayed 1 night in Apr 2025

8/10 Good

alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Keyless check in
Stayed 5 nights in Mar 2025

4/10 Poor

susan

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The room is very hot and uncontrollable, and the quilt is too thick to sleep.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost great.

The New England Clam Chowder was horrible. It was runny and separating. I wound up throwing half of my bowl away. Makes me weary of the other offerings from the ktichen. Also, the nightly happy hour could be a little more premium. The snacks looked like leftovers that weren't used from breakfast and lunch. Take a page out of StayBridge's offerings. They have meats and cheese options, plus they offer free beer and wine during their nightly happy hours.
Stayed 2 nights in Apr 2025

10/10 Excellent

Peter

Liked: Amenities
Nice stay staff helpful
Stayed 1 night in Apr 2025

8/10 Good

Bohyun, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

vijay

Stayed 1 night in Mar 2025

6/10 Okay

nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traveling for work and the embassy suites is a favorite of mine in Waltham Ma. You can see the rooms are slightly showing their age but very comfortable place to stay. The only problem that occured is housekeeping walking into the room as I was sleeping. I must of not locked the door after a late night. Informed front desk, she apologized. 45 mins later at 10am, a consistent knock from housekeeping. Had to get up, throw a towel around myself, ask why they were knocking if check out is at 11am.
Stayed 1 night in Apr 2025

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Ian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for our visit
Stayed 3 nights in Apr 2025

8/10 Good

Boris, Cape Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, just ok. Room was missing sheer curtains. Included breakfast was below average with substandard, overcooked, chicken sausages and very limited selection of fruit. Bar had poor selection of beer on tap. 12 ounce bottle of nothing special cost over $9.
Stayed 1 night in Apr 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
I truly enjoyed my stay overall. However I think you should know that we came back one night, and housekeeping had left our door propped open. We were very confident that all of our belongings were accounted for, so we didn't report it - but you should know that it happened. Also our soap and wash cloths were never replenished while we were there.
Stayed 4 nights in Mar 2025

6/10 Okay

Aidan

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Bathroom Sink didn’t work, ceiling had holes and water stains in bathroom, lamp near coffee machine flashed on and off during stay. Clean affordable room nonetheless. Friendly and helpful staff and nice lobby.
Stayed 2 nights in Mar 2025

8/10 Good

Kimberly Williams

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Yolanda

I called the property prob 4x the first night before checking in and I was on hold for about 20 mins each time so I hung up. I called at different times but to be on hold so long each time, to me, is unacceptable. I couldn’t get a word out I was automatically put on hold as soon as they picked up and no one came back on the line throughout the 20 min. The trash outside the front entrance were full to the top. It was overall not the best experience.
Stayed 2 nights in Mar 2025

8/10 Good

Mary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I am visiting in the area I prefer to use the Embassy Suites
Stayed 3 nights in Mar 2025

10/10 Excellent

Balaji

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Mar 2025

6/10 Okay

Michelle

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
The staff were awesome
Stayed 4 nights in Mar 2025

8/10 Good

Dina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

4/10 Poor

Siu Cheong, Brooklyn

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025