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citizenM Boston North Station

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for citizenM Boston North Station

Interior
Premium bedding, pillowtop beds, in-room safe, desk
Terrace/patio
Interior
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Gym
  • Air conditioning
    Air conditioning
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Explore the area

Map
80-120 Causeway Street, Boston, MA, 02114
  • TD Garden
    2 min walk
  • The Freedom Trail
    4 min walk
  • Museum of Science
    10 min walk
  • Boston, MA (BOS-Logan Intl.)
    7 min drive

Room options

View all photos for King Room Downtown View

Premium bedding, pillowtop beds, in-room safe, desk

King Room Downtown View

  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Room

Premium bedding, pillowtop beds, in-room safe, desk

King Room

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

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4.6 out of 5, Wonderful, (343)
The price is $234
per night
$273 total
includes taxes & fees
Dec 7 - Dec 8
citizenM Boston Back Bay

About this property

citizenM Boston North Station

4-star Boston hotel, connected to a shopping center in West End
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Boston North Station offers 272 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, safes, and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center, 6 meeting rooms, and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and coffee/tea in a common area.

CitizenM Boston North Station is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
CanteenM - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Lever door handles
  • Low-height desk
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 18991267008
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM Boston North Station Hotel
citizenM Boston Station Hotel
Citizenm Boston Station Boston
citizenM Boston North Station Hotel
citizenM Boston North Station Boston
citizenM Boston North Station Hotel Boston

citizenM Boston North Station Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1996 out of 2783 reviews" "
Rating 8 - Good. 482 out of 2783 reviews" "
Rating 6 - Okay. 174 out of 2783 reviews" "
Rating 4 - Poor. 71 out of 2783 reviews" "
Rating 2 - Terrible. 60 out of 2783 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

David, TAMARAC

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in May 2024

10/10 Excellent

Kathleen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was not familiar with CitizenM. In planning a great weekend with a dear friend I found the hotel through a search. I liked what i saw on their website. In many cases, websites make their hotel sound better than they actually are. NOT CitizenM. I cannot do an extensive list...it would be too long. However, CitizenM exceeded our expectations in every area. They made a great weekend into an INCREDIBLE weekend.
Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sigrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 nights in Boston😃
The room was clean and bright. The thing we didnt like was the toilet and shower was in a glass room inside the room, no privacy and the bed needs a step stool because we had a hard time climbing it to it😁. But otherwise it was a nice place and right next to the TD Center.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So clean and perfect
First time in a long time that I felt so good in a hotel. It was so clean, beautiful and customer service was so friendly. Location was perfect, I would stay again here without any doubts.
Stayed 3 nights in Aug 2024

8/10 Good

Jon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, the bathroom is small and not private, be sure to stay with someone you are super comfortable with!
Stayed 2 nights in Aug 2024

10/10 Excellent

Lori

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A "smart" hotel chain
Love this hotel as a single business traveler. It is very efficient, clean, with all needed amenities, at a "big city" affordable price.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern and Comfortable
We had an amazing stay! Our room had a fantastic view of the city, it was quiet and the comforts the room offered allowed us to get some of the best sleep on our trip!
Stayed 2 nights in Aug 2024

10/10 Excellent

John Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 3 nights in Aug 2024

8/10 Good

Susana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Aug 2024

10/10 Excellent

Luis Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Richard

Liked: Staff & service, amenities, property conditions & facilities
I liked the room set up and the amazing view. My floor was very quiet and peaceful. Check in took a very long time. The desk attendant took more ID's from other guests before she finished helping me and because I had a question, people who arrived after me, were checked in before. I suggest not moving on to other customers before a person is completely assisted and checked in, since I did arrive to the desk prior to these guests. I did not feel that was a quick process or fair to me. The rest room in the lobby was not clean in comparison to other hotel lobby restrooms, and the $120.00 extra charge for three mornings of breakfast was ridiculously overpriced. I declined this extra expense.
Stayed 3 nights in Aug 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though checking in via computer was a first, the attendant was quick to assist. Nice layout and balcony provided a great view.
Stayed 1 night in Aug 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place people lication
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool Hotel
Cool modern hotel in a great location with a fun vibe. My room was small, but perfect for one person who doesn’t require a lot of space.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jashay

Liked: Staff & service, amenities, property conditions & facilities
I had an amazing time here. My view was amazing. The walk was accessible! I will be back. It is very convenient. No need to book anywhere else.
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Janene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Carla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, highly recommend
Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Really enjoyed our stay !! Very close to everything and the room had everything you would need.
Stayed 2 nights in Aug 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2024

10/10 Excellent

Julieanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Had a wonderful time staying there. Very surprised at the size of the room, very small, but it worked for us as we spent most of our time exploring Boston during the day. Everything was super clean and the staff were helpful and very kind. Extremely clost to TD Garden and the Amtrak station, reason we booked the hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

shlomo

Traveled with family
Nice small room
Stayed 2 nights in Aug 2024

10/10 Excellent

Susan Devey

Liked: Cleanliness
Love the vibe including the vibe I get from the staff. Rooms are tiny but efficient and turn out to be enuf room.
Stayed 3 nights in Aug 2024