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citizenM Boston North Station

4.0 star property

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Photo gallery for citizenM Boston North Station

Interior
King Room Downtown View | Premium bedding, pillowtop beds, in-room safe, desk
Interior
Terrace/patio
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Free WiFi
  • 24/7 front desk

Explore the area

Map
80-120 Causeway Street, Boston, MA, 02114
  • TD Garden
    ‪2 min walk‬
  • Massachusetts General Hospital
    ‪10 min walk‬
  • Boston Common
    ‪18 min walk‬
  • Boston, MA (BOS-Logan Intl.)
    ‪7 min drive‬

Room options

View all photos for King Room Downtown View

Premium bedding, pillowtop beds, in-room safe, desk

King Room Downtown View

  • City view
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Room

Premium bedding, pillowtop beds, in-room safe, desk

King Room

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

citizenM Boston Back Bay

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.7 out of 5, Exceptional, (1040)
The price is $339
per night
$395 total
includes taxes & fees
May 8 - May 9
citizenM Boston Back Bay

About this property

citizenM Boston North Station

4-star Boston hotel, connected to a shopping center in West End
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Boston North Station offers 272 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, safes, and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center, 6 meeting rooms, and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and coffee/tea in a common area.

CitizenM Boston North Station is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
CanteenM - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Lever door handles
  • Low-height desk
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 18991267008
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM Boston North Station Hotel
citizenM Boston Station Hotel
Citizenm Boston Station Boston
citizenM Boston North Station Hotel
citizenM Boston North Station Boston
citizenM Boston North Station Hotel Boston

citizenM Boston North Station Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2478 out of 3325 reviews
Rating 8 - Good. 520 out of 3325 reviews
Rating 6 - Okay. 185 out of 3325 reviews
Rating 4 - Poor. 73 out of 3325 reviews
Rating 2 - Terrible. 69 out of 3325 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot to stay for a game

Great place to stay for a Boston Bruins game, leave the TD Garden and you're right there. Hotel room is good size for just my wife and me. Would recommend
Stayed 1 night in Dec 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot in convenient location (especially if using North Station). Clean and cool look. Super friendly staff. Nice longer and bar area. Would go back!
Stayed 1 night in Jan 2025

10/10 Excellent

Gustavo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The fact that everything is close to the property at walking distance
Stayed 2 nights in Jan 2025

10/10 Excellent

Thi My Huong

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoy my stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Priscilla

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was amazing, right next to a food hall with variety of spots, right next to the Amtrak and subway lines, grocery store, across from a cvs, next to a movie theater, and plenty of other entertainment and shops also 10 min drive from the hotel, the only down fall was that the rooms were a bit smaller than most hotel rooms, but enough for what we needed. I would definitely stay here again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
I
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Bianca

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

It’s has amazing potential

The hotel is beautiful and conveniently located, but it’s dirty. The bedding was dirty, the shower wasn’t clean. I had to ask for extra bedding. That made the experience less appealing because it just a lovely atmosphere. It’s a vibe if you’re going to a Celtics game. You can catch a drink at the bar, eat a little something. The staff is really nice, it felt very safe if as a solo traveler. But it’s just DIRTY. And that sucked. I was disappointed
Stayed 1 night in Jan 2025

10/10 Excellent

Penny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to TD Gardens. Friendly staff. Very cool décor. Tiny, but very clean, high-tech rooms. Fun place to stay! We will definitely be back!
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service !!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Cassandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Natasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am sooooo obsessed with this Hotel everything about it is AMAZING!!!!!
Stayed 1 night in Jan 2025

10/10 Excellent

Dominic

Stayed 1 night in Jan 2025

10/10 Excellent

MADELINE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. I don’t have a single complaint.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kailynd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Jan 2025

10/10 Excellent

Yalissa

Liked: Cleanliness
Stayed 4 nights in Jan 2025

10/10 Excellent

jennifer

Stayed 1 night in Jan 2025

10/10 Excellent

Moe

Liked: Cleanliness, staff & service, property conditions & facilities
Greta property
Stayed 1 night in Jan 2025

2/10 Terrible

Wayne

Stayed 3 nights in Jan 2025

4/10 Poor

Wayne

Disliked: Cleanliness
Sheets in bed were stained. Moved to another room with no compensation for my troubles until I spoke up. Very disappointed

6/10 Okay

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unique hotel and was surprised by reception and practally bar was in reception . Had no idea that we had to tell them to clean room from iPad and even though we told house keeping we had left at 9am to clean room we came back in evening soaked from rain and room had not been touched and when I went to lady at reception she said it was my fault for not telling reception . Now what I am use to and because of her raised voice and reception practically in the bar made both of us feel bad. To be fair after her little raised voice and your fault comment she did come a give us a breakfast vouched but to little to late and we did get fresh towels
Stayed 2 nights in Jan 2025

10/10 Excellent

Cherice

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was perfect for a Celtics game! It was reasonably priced and right next to TD garden!
Stayed 1 night in Jan 2025

10/10 Excellent

Donald, Charleston

Stayed 2 nights in Jan 2025