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Bedford Plaza Hotel - Boston

2.5 star property

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Photo gallery for Bedford Plaza Hotel - Boston

Room amenity
Meeting facility
Bathroom sink
42-inch TV with satellite channels
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
340 Great Road, Bedford, MA, 01730
  • Lexington Battle Green
    ‪5 min drive‬
  • Burlington Mall
    ‪8 min drive‬
  • Lahey Hospital & Medical Center
    ‪10 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds

Room amenity

Deluxe Room, 2 Double Beds

  • 288 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Accessible

42-inch TV with satellite channels

Superior Room, Accessible

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Bedford Plaza Hotel - Boston

Bedford hotel with free breakfast
A fitness center, a conference center, and self parking are available at this hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Housekeeping is available on request.
Bedford Plaza Hotel - Boston offers 97 accommodations with coffee/tea makers and hair dryers. Select Comfort beds feature Egyptian cotton sheets and premium bedding. Premium satellite television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and 3 meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 2500 square feet (232 square meters) include a conference center. This Bedford hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge. Guests can use the indoor pool at a partner property.
A complimentary continental breakfast is served each morning between 6:00 AM and 8:30 AM.

Languages

English, French, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Covered self parking on site (USD 5 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 8:30 AM

Things to do

  • Designer stores
  • Gym
  • Indoor pool (guest access)
  • Shopping mall
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • Fenced pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center
  • Conference center (2,500 square feet of space)

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1989
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 5.00 per night (in/out privileges)
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0002060230
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served or permitted at this property
Parking height restrictions apply

Property is also known as

Bedford Plaza
Bedford Plaza Hotel
Bedford Plaza Hotel Boston
Bedford Plaza Boston
Bedford Plaza Hotel Boston
Bedford Plaza Boston Bedford
Bedford Plaza Hotel - Boston Hotel
Bedford Plaza Hotel - Boston Bedford

Bedford Plaza Hotel - Boston Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 75 out of 130 reviews
Rating 8 - Good. 24 out of 130 reviews
Rating 6 - Okay. 19 out of 130 reviews
Rating 4 - Poor. 4 out of 130 reviews
Rating 2 - Terrible. 8 out of 130 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Saray

Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

6/10 Okay

Sahr

Disliked: Staff & service, property conditions & facilities
King
Stayed 1 night in Dec 2024

10/10 Excellent

Gloria

Traveled with partner
Liked: Cleanliness, staff & service
Everything was good. It was a bit disappointing that the pool is still closed. Cane 4 months ago and it was also closed so.... That was the only issue. Besides that I would stay here again. Very quiet and very clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Maristela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Stayed 2 nights in Jan 2025

10/10 Excellent

Ilianise

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you 😊 I didn't have anything inside to drink, not even a bottle of water
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Roulette wheel

Use this hotel regularly, however there are some employees that for whatever reason do not care about you or situation, I'm Ok being told No! I'm a grown man . however when it seems like No is the default instead of can I help you .... It becomes exactly what this hotel is... Service will be on the spin of a roulette wheel as some have been great others would not get hired at a finer establishment, with that said you can not expect the best when prices are set what they are and in that thought even when high priced hotels are used does not mean they are the best in service HOWEVER in all my years of travel and hotel I find it comes down to company culture... The individual is like us all on any given day how where operating as a professional regardless of cost a professional is who you should be dealing with! This hotel is simple to check in but for anyone looking for any type of assistance, even if I'll last minute as I dealt with in another stay or a cocoarach (bad spelling)I do not think you will get the resolve you may think.. and here is the tag line they all use regardless of good employees or not... I BOOKED WITH HOTEL. COM we can. It help you!!
Stayed 1 night in Jan 2025

10/10 Excellent

Jay

Stayed 2 nights in Jan 2025

6/10 Okay

Saray

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

li

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice trip to stay the night
Stayed 2 nights in Oct 2024

10/10 Excellent

Linda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The service is very respectful.
Stayed 4 nights in Jan 2025

6/10 Okay

Danielle

Disliked: Property conditions & facilities

My stay

The rooms were prerty clean. Ive stayed a few weeks and they make me switch rooms every week. I then have to wait 4 hours to check into another room or pay a fee to enter early. Also one of the rooms I just left today had fleas and I was bit all over my arms.
Stayed 7 nights in Jan 2025

10/10 Excellent

michael

Stayed 1 night in Jan 2025

4/10 Poor

Ashley

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked for two nights, first night was fine it wasn’t a five star hotel of course but the person at the desk was nice. Second night we came back late because we went to a concert to our room being locked and the card key not working. So I had to call to get help the older man that showed up was just sitting there in the chair didn’t even say anything we didn’t even know he showed up. Then he fixed our key card threw it at us and left without saying anything, no ,” you’re all set” nothing . Very rude,in the garage people were smoking pot and it clearly states 250$ sign for smoking but the staff didn’t care. There were cars in the garage that were obviously there for awhile with vulgar writing graffitied on them.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rafael, Avon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Dec 2024

8/10 Good

Angelica

Stayed 2 nights in Jan 2025

8/10 Good

David A

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

michael

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Maristela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Willy

Disliked: Property conditions & facilities
I just want to mention the back windows. One of them was opened in the middle of the night. They did fixe it. Thank you!
Stayed 7 nights in Dec 2024

8/10 Good

Irma, Dorchester

Traveled with partner
Liked: Cleanliness, amenities
It will be nice a good customer service. This people u need to ask them for towels and they said the don't have at the moment. The need to get better in that and room service
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Older building needs paint touchups in spots but it's clean and room was comfy. I overslept my last morning and appreciated that I got a wakeup call instead of someone having to rapp on my door. Definitely a great deal for what's close to Boston.
Stayed 2 nights in Jan 2025

8/10 Good

Brea

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and Clean

The staff at the front were very friendly, specifically the male on the 2nd shift closer to 10pm. He assisted me in extending my stay due to unforseen circumstances and even had friendly chat about what I do for work and about his family and himself. Also, the rooms were comfortable, clean sheets and linens and NO evidence seen of bedbugs or roaches! Which we all know we all are scared of. Pool was out of service which was sad, i love going away and having a pool to relax in. Food Service is offered if you ask, and cleaning daily is offered if you ask. I didnt ask for any housekeeping it was unnecessary but good to know it was availabile. There was some stains on walls, but with the amount of money I paid, i cannot complain. But nothing too crazy, and it didnt appear to be any bodily fluids.
Stayed 4 nights in Dec 2024

10/10 Excellent

Maristela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Maristela

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025