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Cristallo Hotel Residence

4.0 star property

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Photo gallery for Cristallo Hotel Residence

Exterior
Sauna, hot tub, steam room, body treatments, body wraps, body scrubs
Children's play area - outdoor
Reception
Indoor spa tub

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast included
  • Gym
  • Parking available
  • Room service

Explore the area

Map
Via Milano 44, Bormio, SO, 23032
  • Bormio Ski Area
    ‪1 min walk‬
  • Sertorelli - Scuola Sci
    ‪6 min walk‬
  • Bormio Church
    ‪9 min walk‬
  • St. Moritz (SMV-Samedan)
    ‪109 min drive‬

Room options

View all photos for Classic Room

Classic Room | Minibar, in-room safe, desk, laptop workspace

Classic Room

  • 177.9 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Double or Twin Room

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, laptop workspace

Junior Suite

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room | Room amenity

Comfort Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, laptop workspace

Junior Suite

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, laptop workspace

Superior Room

  • 334 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room, Mountain View

Family Room, Mountain View | Minibar, in-room safe, desk, laptop workspace

Family Room, Mountain View

  • 538 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, laptop workspace

Family Room

  • 431 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Similar properties

Front of property

Hotel Baita Clementi

  • Hot Tub
  • Spa
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, (203)
The price is $201
per night
$226 total
includes taxes & fees
Feb 26 - Feb 27
Hotel Baita Clementi

About this property

Cristallo Hotel Residence

4-star Bormio hotel with restaurant
This smoke-free hotel features a full-service spa, a restaurant, and a 24-hour fitness center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Cristallo Hotel Residence offers 58 accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers, bidets, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

Guests under 14 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
In addition to a full-service spa, Cristallo Hotel Residence features a sauna and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This family-friendly hotel also offers spa services, a terrace, and a vending machine. Onsite parking is available (surcharge).

Cristallo Hotel Residence is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10 AM.
Cristallo Hotel Residence has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 9-hole adjacent golf course
  • Arcade/game room
  • Full-service spa
  • Golf clubs/equipment
  • Playground
  • Sauna
  • Ski passes
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1994
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for EUR 50.0 per night
Cribs (infant beds) are available for EUR 25.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 31 May, EUR 2.30 per person, per night, up to 6 nights. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 June - 31 December, EUR 3.00 per person, per night, up to 6 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 15 per day (in/out privileges)
  • Pet fee: EUR 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 25.0 per night
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number IT014009A1YU5YT3M9, 014009-ALB-00039

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 14 years old are not allowed in the fitness facility or hot tub

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Cristallo Bormio
Cristallo Hotel Bormio
Cristallo
Cristallo Hotel
Cristallo Residence Bormio
Cristallo Hotel Residence Hotel
Cristallo Hotel Residence Bormio
Cristallo Hotel Residence Hotel Bormio

Cristallo Hotel Residence Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 37 out of 94 reviews
Rating 8 - Good. 45 out of 94 reviews
Rating 6 - Okay. 8 out of 94 reviews
Rating 4 - Poor. 1 out of 94 reviews
Rating 2 - Terrible. 3 out of 94 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Saeed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just stayed for a night and Everything was perfect.
Stayed 1 night in Sep 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful. The room was clean and comfortable.
Stayed 1 night in Mar 2024

8/10 Good

Raffaello

Stayed 1 night in Jul 2022

8/10 Good

Verified traveler

Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed in this hotel for the second time and will again next time i'm in Bormio. Staff are excellent
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the friendliness of the staff, the size of the room, the bathroom facilities, and the skylights. The view was spectacular! The location was perfect!
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2017

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stopping place on road into Itsly
Good value hotel for a stop travelling down into Italy, nice big rooms, easy parking and good breakfast for Italy. Nearby Stelvio pass spectacular and great food at Combo across river from Bormio
Stayed 1 night in Jul 2017

10/10 Excellent

bryan and janet, Bovingdon. UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay

2/10 Terrible

Rob H, UK

Disliked: Staff & service, property conditions & facilities, room comfort
Not a Good Hotel - AVOID
The hotel is at best a two star. There is no a/c in the rooms, which during the day in summer is a must. Our room faced the sunset and by late afternoon was unbearably hot, we asked the staff for a fan they said we wouldn't need one - we did! That night we tried to sleep with the window open (running the risk of the mossies) and we had so much street noise that we couldn't sleep. The noise went on till 4.30...

2/10 Terrible

Rob H, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Poor Hotel...
The rooms are to a 2 star standard. There is no air conditioning and our room got the afternoon sun - it was baking, the staff said that we wouldn't need A/C - we did!!! We ran the risk of the mosquitoes and left the windows, but that just let the street noise in (people till 4.00am and traffic). We didn't get much sleep because of the heat and noise. Oh and upon arrival the hotel staff tried to fleece us for 30 euro ahead for dinner... NASTY AVOID!!!!!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Stayed one night as we were passing throught the area and doing recon for future trips. Staff was extremely helpful. Though the hotel is set well back from the main street, our room faced a fairly busy side street that stayed noisy into the night. Next time we will request a room on the other side of the hotel.

8/10 Good

Louis, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
We we stopping off for only one night while driving through Europe on a Rally. We arrived late but staff were happy to help us with parking and checking in was no problem. Our room was excellent with two balconies and comfortable beds. Highly recommended.

10/10 Excellent

Alessandro

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trattamento e struttura all’altezza delle aspettative, cortesia e gentilezza notevole. A 2 minuti a piedi dal centro, posizione ottima e molto tranquilla. Consigliato!
Stayed 1 night in Aug 2024

10/10 Excellent

Steffen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Montée du Stelvio
Séjour vélo, météo variable
Stayed 3 nights in Jul 2024

10/10 Excellent

Mara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soggiorno breve, personale cortese. Viaggiavo con un cane e ho trovato in camera un super kit apposta per lui! Sorpresa molto positivamente.
Stayed 1 night in Jun 2024

10/10 Excellent

Alois

Stayed 1 night in Jun 2024

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
40 anniversario di matrimonio
Prima volta a Bormio, siamo andati alle terme e visitato il centro storico di Bormio, bellissima esperienza, da ripetere e ritornare al Cristallo
Stayed 1 night in Apr 2024

10/10 Excellent

Bo

Stayed 4 nights in Mar 2024

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

JoAnne

Liked: Cleanliness, staff & service, property conditions & facilities
Très bien situé. Excellent petit déjeuner.
Stayed 2 nights in Sep 2023

6/10 Okay

Heidi

Traveled with partner
Liked: Cleanliness
Zentral gelegen, alt und muffig
Stayed 1 night in Jul 2023