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Grand Hotel Francais - ex. Best Western

3.0 star property

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Photo gallery for Grand Hotel Francais - ex. Best Western

Exterior detail
Reception
In-room safe, blackout drapes, soundproofing, iron/ironing board
Lounge
Property grounds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Laundry
  • 24/7 front desk
  • Pet friendly

Explore the area

Map
12 Rue Du Temple, Bordeaux, NAQ, 33000
  • Place Gambetta
    ‪4 min walk‬
  • Rue Sainte-Catherine
    ‪4 min walk‬
  • Bordeaux Cathedral
    ‪5 min walk‬
  • Bordeaux (BOD-Merignac)
    ‪50 min drive‬

Room options

View all photos for Superior Room, Balcony

Superior Room, Balcony | In-room safe, blackout drapes, soundproofing, iron/ironing board

Superior Room, Balcony

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort with 1 double bed, non-smoking

Comfort with 1 double bed, non-smoking | In-room safe, blackout drapes, soundproofing, iron/ironing board

Comfort with 1 double bed, non-smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for xxx Superior Single xxx

xxx Superior Single xxx | In-room safe, blackout drapes, soundproofing, iron/ironing board

xxx Superior Single xxx

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, Mobility Accessible, Ground Floor

Comfort Room, Mobility Accessible, Ground Floor | In-room safe, blackout drapes, soundproofing, iron/ironing board

Comfort Room, Mobility Accessible, Ground Floor

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort with 1 double bed, non-smoking

Comfort with 1 double bed, non-smoking | In-room safe, blackout drapes, soundproofing, iron/ironing board

Comfort with 1 double bed, non-smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room | In-room safe, blackout drapes, soundproofing, iron/ironing board

Comfort Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Quality Hotel Bordeaux Centre

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (583)
The price is $91
per night
$105 total
includes taxes & fees
Feb 17 - Feb 18
Quality Hotel Bordeaux Centre

About this property

Grand Hotel Francais - ex. Best Western

3-star hotel in Bordeaux City Centre
Along with a restaurant, this smoke-free hotel has a snack bar/deli and a business center. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Grand Hotel Francais - ex. Best Western offers 35 accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant and a snack bar/deli. Wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and 3 meeting rooms. This Victorian hotel also offers tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

Grand Hotel Francais - ex. Best Western is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Grand Hotel Francais - ex. Best Western has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 20 per day); discounts available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 17 for adults and EUR 8.50 for children
  • A restaurant
  • Snack bar/deli

Family friendly

  • Babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (90 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 8.5 for children
  • Nearby parking fee: EUR 20 per day(1148 ft away; open 24 hours)
  • Pet fee: EUR 12 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Grand Hotel Francais
Francais Ex Best Bordeaux
Best Western Grand Hotel Francais
Grand Hotel Francais - ex. Best Western Hotel
Grand Hotel Francais - ex. Best Western Bordeaux
Grand Hotel Francais - ex. Best Western Hotel Bordeaux

Grand Hotel Francais - ex. Best Western Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 436 out of 819 reviews
Rating 8 - Good. 303 out of 819 reviews
Rating 6 - Okay. 59 out of 819 reviews
Rating 4 - Poor. 14 out of 819 reviews
Rating 2 - Terrible. 7 out of 819 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Extremely convenient situation right in the centre of things. Very quiet and relaxing, lovely bar and excellent breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

marc moshe

Liked: Amenities, property conditions & facilities
Very central clean and welcoming
Stayed 1 night in Oct 2024

8/10 Good

Lev

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 3 nights in Oct 2024

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Very cozy bar with Excellent drinks. Location is perfect.
Stayed 2 nights in Oct 2024

6/10 Okay

Virginia

Stayed 2 nights in Sep 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shower cubicles are way too small.
Thé hotel service js good and the hotel condition is good. If you are a larger person you will need to breathe in or inhale to be able to close the shower door. I’m not especially large but I had to do this .
Stayed 1 night in Oct 2024

6/10 Okay

Janet

Traveled with group
Liked: Staff & service
The comfort room is small but fine for a short stay. Central location tram tickets can be bought at the hotel with reductions available for local attractions. Lots of restaurants in the area.
Stayed 3 nights in Oct 2024

8/10 Good

Laurie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Located just off the main shipping and pedestrian area, the hotel is in a small, quiet street. The area felt safe (we were 3 senior ladies with some mobility issues) and very accessible. Everyone staffing the front desk was fluent in English, friendly and efficient. Now that you have to request shampoo and cream rinse if you need it; it is not automatically supplied in the rooms. We had two rooms, one was on the first floor, handicapped accessible, and comfortably large and one (the single room) was elevator accessible and quite small but also comfortable to sleep in. The bar was a nice lounge that also functioned as a very comfortable meet-up space. (We only had wine but it was fully stocked.) During the day, before it was open to serving, it was a lovely, uncrowded place to wait, relax with friends, or read and reply to email. It has an old-world feel to it with me-, world comforts in it's seating.
Stayed 1 night in Sep 2024

10/10 Excellent

Leanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great part of the old town in Bordeaux. The staff were very helpful
Stayed 3 nights in Sep 2024

8/10 Good

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More choice of teas in the room would be my only minor criticism
Stayed 3 nights in Sep 2024

6/10 Okay

Deborah

Stayed 1 night in Sep 2024

8/10 Good

Cynthia

Stayed 4 nights in May 2024

6/10 Okay

Eva

Liked: Cleanliness, staff & service
I have stayed here 5 times over 2 years. The hotel has in my opinion become a little shabby.
Stayed 1 night in Jul 2024

8/10 Good

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location, nice room but quite small, great shower
Stayed 2 nights in Sep 2024

10/10 Excellent

Garett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Andy

Traveled with partner
Liked: Cleanliness, amenities
Great location, fantastic service, just what was needed for a two night break. Not flash, just clean and comfortable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nursalim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
first of all very great staff and very friendly with great English. We hv free crissant available (time to time) as well as wster refill, and mint water too! secondly, ver excellent location, cannot beat this, 5 mins to Gambetta square where along that 5 mins walk to Gambetta there are many high end stores like louis vuitton, hermes, lancet, etc. as well as lical leather made, there is also a BK Burger King is at the corner there. Majestic but very old Cathedral St Andre is about 7 mins walk. Rue Catherine shopping, the longest pedestrian stores in France... about 15 minn walk. The road (rue temple) in front of the hotel is not accessible by car, and either the next wide road at the end of rue temple where thr trams are passing by, this is just 3 minutes from hotel. The hotel it self is a renovated 200 year old building, very beautifully snd neatly done! Huge white blocks of stones are visible on the wall, especially around a beautiful stair case. The room is not big but enough for both of us, great shower room good size 2x4 ft with both rain head and handheld shower head! , bed, room light is good too, etc.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gordon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, well-maintained hotel. Nicolas on reception and Théo in the bar looked after us particularly well.
Stayed 3 nights in Aug 2024

10/10 Excellent

Iestyn

Stayed 2 nights in Aug 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Charles

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful city - great hotel
Lovely hotel. We were upgraded to a deluxe comfort room. Check in was easy and staff very helpful. The rooms were clean and well decorated, comfortable beds and air conditioning too! Bordeaux is a beautiful city. Driving around isn’t easy as it’s mostly pedestrianised but the staff in the hotel were very helpful with directions and maps and we received discounted parking locally, with our stay. Family friendly - yes.
Stayed 1 night in Jul 2024

6/10 Okay

Uma

Liked: Staff & service
It was what you expected for a 3 star hotel. They had a beautiful bar in the hotel.
Stayed 2 nights in Jun 2024