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The Henann Crystal Sands Resort provided the best possible experience of Boracay, with excellent facilities and the best access to the beach. Ideal for a short stay. The staff was simply exceptional. The Sky Pool provided the most enjoyable moments one can wish for.
Employees were respectful to guest except for the front desk clerks. They were trying to add more charges to my sisters 3 rooms. Kept insisting there were 3 people in each of the rooms when there were only 2 people in each rooms. We provided everyone’s passports to them. They matched all the passports per rooms which shows only 2 people per rooms but they kept wanting to charge us additional persons on each room. It was ridiculous. It was insulting.