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Chateau Inn & Suites Bonnyville

2.5 star property

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Photo gallery for Chateau Inn & Suites Bonnyville

Front of property - evening/night
Free daily full breakfast
Indoor pool
Suite Room with King Bed plus Sofa bed in Living area | Living area | 37-inch LCD TV with digital channels
Deluxe Room with Separate Bedroom, Jetted tub and Fireplace | Living room | 37-inch LCD TV with digital channels

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
4404-52 Avenue, Bonnyville, AB, T9N 0C3
  • Centennial Centre
    ‪3 min walk‬
  • Wetlands Trail
    ‪2 min drive‬
  • Moose Lake Provincial Park
    ‪16 min drive‬

Room options

View all photos for Standard King Room with Bathroom Accessibility

Standard King Room with Bathroom Accessibility | Bathroom | Combined shower/tub, jetted tub, free toiletries, hair dryer

Standard King Room with Bathroom Accessibility

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Queens

1 bedroom, premium bedding, desk, laptop workspace

Standard Two Queens

  • 385 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Room with Two Queen Beds plus Sofa Bed in Living area

Suite Room with Two Queen Beds plus Sofa Bed in Living area | Living area | 37-inch LCD TV with digital channels

Suite Room with Two Queen Beds plus Sofa Bed in Living area

  • 430 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite Room with King Bed plus Sofa bed with Bathroom Accessibility

Suite Room with King Bed plus Sofa bed with Bathroom Accessibility | Living area | 37-inch LCD TV with digital channels

Suite Room with King Bed plus Sofa bed with Bathroom Accessibility

  • 430 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room with Separate Bedroom, Jetted tub and Fireplace

Deluxe Room with Separate Bedroom, Jetted tub and Fireplace | Living room | 37-inch LCD TV with digital channels

Deluxe Room with Separate Bedroom, Jetted tub and Fireplace

  • 585 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard King Room

Standard King Room | 1 bedroom, premium bedding, desk, laptop workspace

Standard King Room

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Room with King Bed plus Sofa bed in Living area

Suite Room with King Bed plus Sofa bed in Living area | Living area | 37-inch LCD TV with digital channels

Suite Room with King Bed plus Sofa bed in Living area

  • 430 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Pet Friendly - Standard Two Queen

1 bedroom, premium bedding, desk, laptop workspace

Pet Friendly - Standard Two Queen

  • 385 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King Room with Roll-in Shower

Standard King Room with Roll-in Shower | Bathroom | Combined shower/tub, jetted tub, free toiletries, hair dryer

Standard King Room with Roll-in Shower

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Chateau Inn & Suites Bonnyville

Bonnyville hotel close to Centennial Centre
This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a sauna, a 24-hour business center, and a hot tub are onsite.
Chateau Inn & Suites Bonnyville offers 107 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 37-inch LCD televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with jetted bathtubs and complimentary toiletries.

This Bonnyville hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

In addition to an indoor pool, Chateau Inn & Suites Bonnyville provides a hot tub, a sauna, and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and 2 meeting rooms. Event facilities measuring 742 square feet (69 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Onsite self parking is complimentary.

Chateau Inn & Suites Bonnyville is a smoke-free property.

A complimentary full breakfast is served on weekdays between 5:30 AM and 9:30 AM and on weekends between 5:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 5:30 AM to 9:30 AM on weekdays and 5:30 AM to 9:30 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 742 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Elevator (41 inch wide door)
  • Handrails in stairways (33 inches high)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (33 inches high)

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2012
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 32.70 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 21.80 per day

Property payment types

Important information

Optional extras

  • Pet fee: CAD 32.70 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 21.80 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Holiday Inn Express Bonnyville
Holiday Inn Express Hotel Bonnyville
Holiday Inn Express Hotel & Suites Bonnyville Alberta
Holiday Inn Express Hotel Suites Bonnyville
Inn Express Bonnyville

Chateau Inn & Suites Bonnyville Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 193 out of 299 reviews
Rating 8 - Good. 70 out of 299 reviews
Rating 6 - Okay. 22 out of 299 reviews
Rating 4 - Poor. 6 out of 299 reviews
Rating 2 - Terrible. 8 out of 299 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Leon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
New Facility
Stayed 2 nights in Mar 2025

10/10 Excellent

Edward Alfred

Liked: Staff & service, property conditions & facilities, room comfort

Edward

First room the furnace wasn’t working so they immediately changed our room. We were upgraded to a suite. Breakfast was good
Stayed 1 night in Mar 2025

10/10 Excellent

Ken

Stayed 1 night in Mar 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
it was great only thing mi9ssing was a resturant would have been nice if there was one in house
Stayed 1 night in Mar 2025

8/10 Good

Maritza

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean

Stay was good very clean, unfortunately the sauna wasn’t working and the hot tub, pool and work out area do not have their windows tinted so everybody can watch you.
Stayed 4 nights in Mar 2025

10/10 Excellent

Leon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Feels like a professional and new Motel which it is
Stayed 5 nights in Mar 2025

10/10 Excellent

Nicolette

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I was staying here while working and it was perfect. Clean hotel, friendly staff, comfortable room and great price.
Stayed 1 night in Mar 2025

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Darryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 1 night in Mar 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 2 nights in Dec 2024

4/10 Poor

Murray

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I stayed 4 nights in this hotel. The breakfast was more than adequate in variety. The pool and hot tub were great, especially the warm pool. The room was very comfortable. The reason I am giving it a bad score is that when I discovered that I had made a mistake in the number of nights booked, and asked for a refund for the one night I wouldn't be staying, I was given a flat no - you prepaid. Its sad that a hotel of this quality would consider a short term advantage (keeping one nights room rate when I didn't even stay that night) over losing potentially thousands of dollars by people reading a poor review.
Stayed 5 nights in Mar 2025

10/10 Excellent

mario

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very good
Stayed 3 nights in Feb 2025

4/10 Poor

Aiden

Stayed 2 nights in Feb 2025

10/10 Excellent

Judy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Amrik

Stayed 4 nights in Feb 2025

6/10 Okay

Janet

Traveled with family
Liked: Cleanliness

2.5/5

Stayed 3 nights. Check in was good had a problem with my card but the front desk person was helpful and patient. The room was clean but cold and took quite awhile to warm up. I feel that because the hotel has a pool and hot tub they should offer robe and slippers for guests to walk to and from the pool. The breakfast room was clean and the food was ok with a good variety available. Parking was ok but there was ALOT of garbage/trash in the parking lot and around the main doors. On our last day there was a large group of young children running around unattended. Could not enjoy the pool or hot tub due to the jumping, splashing and screaming unattended kids.
Stayed 3 nights in Feb 2025

10/10 Excellent

Barry, Calgary

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel...why are yoh stay at those othe places and paying more? Come to where they treat you goooood!
Stayed 1 night in Jan 2025

8/10 Good

Daphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room, great hot tub hours!

We drove all day and were pleased to find an affordable, decent room waiting for us. Made it down to the hot tub for a soak and crashed on the comfy bed with ample pillows. The breakfast was substantial and appeals to a wide variety of eaters!
Stayed 1 night in Feb 2025

8/10 Good

Betty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean facility. At 3 AM in the morning the fire alarm went off in our room and in the hallway. No one got a hold of us and we could not get a hold of anyone at the front desk. I shut it off in the room myself. When I checked out, I asked receptionist about it and they had no knowledge of it.
Stayed 1 night in Feb 2025

2/10 Terrible

Andrea

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid at all costs

Terrible experience at this hotel. The rooms are not clean, the bare minimum. I’m trying not to think about the bedding and if it was even cleaned. Even in the washroom- There were footprints from large work boots clearly visible. Check in clerks were dismissive- when I asked if I could move to room further down from the elevator, they said the other available rooms haven’t been cleaned (not like it makes a difference at this place.) I offered to wait for a later check in and wait for a different room to get cleaned and the clerk then informed me that the rooms aren’t getting cleaned tonight. The hotel was overrun by parents with awful children. I get that these parents don’t want to spend time with their kids, but to let the kids run up and down the hallways yelling till 11:15 at night is excessive- when I called the front desk, surprise surprise no one answers. The heat in the room is faulty- temperature increased by 7° the room was cooking & heat wouldn’t stop. Shower curtain is ripped & barely hanging on. The shower head is in desperate need of replacement & the faucet is loose on the wall. This hotel management doesn’t seem to want to keep the hotel clean or in repair. Definitely give this place a miss. There are many other hotels in town, some right across the street. Avoid this place. I’m surprised this place is even on the hotels.com website
Stayed 1 night in Feb 2025

8/10 Good

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Sheree

Stayed 2 nights in Feb 2025

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NICE AND CLEAN
Stayed 1 night in Feb 2025

10/10 Excellent

Todd

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Feb 2025