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Best Western Cold Lake Inn

4.0 star property

Choose dates to view prices

Photo gallery for Best Western Cold Lake Inn

Restaurant
Lobby
Exterior
Fridge, microwave, coffee/tea maker
Suite, 1 King Bed, Refrigerator & Microwave, Annex Building (with Sofabed) | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Room service
  • Bar
  • Hot Tub

Explore the area

Map
4815 52nd Street, Cold Lake, AB, T9M1P1
  • Cold Lake Energy Centre
    ‪5 min drive‬
  • Kinosoo Beach
    ‪8 min drive‬
  • Cold Lake Marina
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 6
  • 2 Queen Beds and 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

Fridge, microwave, coffee/tea maker

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (Walk-in Shower)

Suite, 1 King Bed, Non Smoking, Fireplace (Walk-in Shower) | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Fireplace (Walk-in Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette (with Sofabed)

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Refrigerator & Microwave, Annex Building (with Sofabed)

Suite, 1 King Bed, Refrigerator & Microwave, Annex Building (with Sofabed) | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Refrigerator & Microwave, Annex Building (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Balcony (with Sofabed) | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Balcony (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Annex Building (Pet Friendly)

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Annex Building (Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Annex Building

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Annex Building

  • Sleeps 2
  • 1 Queen Bed

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About this property

Best Western Cold Lake Inn

4-star Cold Lake hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/cafe, and a hot tub are onsite.
Best Western Cold Lake Inn offers 137 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

This Cold Lake hotel provides complimentary wireless Internet access. Televisions come with cable channels. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a waterslide and a fitness center.
In addition to an indoor pool, Best Western Cold Lake Inn provides a waterslide, a hot tub, and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. Event facilities measuring 2734 square feet (254 square meters) include conference space. This eco-certified hotel also offers a vending machine, multilingual staff, and a fireplace in the lobby. Onsite self parking is complimentary.

Best Western Cold Lake Inn is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Smitty's Restaurant - Onsite family restaurant.
Room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hindi, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 10 to 20 for adults and CAD 10 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Smitty's Restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Waterslide

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,734 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 10 to 20 for adults, and CAD 10 to 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 10:00 PM

Property is also known as

Best Western Cold Lake
Best Western Cold Lake Inn
Cold Lake Inn
BEST WESTERN Cold Lake Inn Alberta
Cold Lake Best Western
Best Western Cold Cold
Best Western Cold Lake Inn Hotel
Best Western Cold Lake Inn Cold Lake
Best Western Cold Lake Inn Hotel Cold Lake

Best Western Cold Lake Inn Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 181 out of 392 reviews
Rating 8 - Good. 121 out of 392 reviews
Rating 6 - Okay. 50 out of 392 reviews
Rating 4 - Poor. 24 out of 392 reviews
Rating 2 - Terrible. 16 out of 392 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

tyler

Stayed 2 nights in Jan 2025

4/10 Poor

Jessica

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Meh

We were out in a dingy motel adjacent to the main hotel. Room was basic, not great, far from amenities. Pool/waterslide was the only redeeming feature. Wouldn’t stay again.
Stayed 2 nights in Dec 2024

8/10 Good

Amanda, Ponoka

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Size of our suite was okay, staff were very friendly. Pool and hot tub were very cold, wish there was better options for parking.
Stayed 2 nights in Jan 2025

4/10 Poor

Daniel

Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Blake

Stayed 1 night in Jan 2025

8/10 Good

Michael David

Stayed 4 nights in Dec 2024

8/10 Good

Kassandra

Stayed 2 nights in Jan 2025

10/10 Excellent

Julian

Stayed 1 night in Dec 2024

10/10 Excellent

Luke

Stayed 1 night in Dec 2024

8/10 Good

Shaun

Stayed 1 night in Nov 2024

6/10 Okay

Peter

Traveled with family
Stayed 1 night in Dec 2024

10/10 Excellent

Mike, Edmonton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were very comfortable with very nice pillows.
Stayed 2 nights in Dec 2024

4/10 Poor

Stacy

Traveled with family and small children
Hotel was decent but kids were playing in halls till 1 am front desk was called and nothing was done about it.
Stayed 1 night in Dec 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jesse

Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Customer service training needed!

Our stay started out with a terrible check in experience from a very rude staff member. We were one of several sports teams staying in the hotel. We had asked to check in one room, one hour early, so that our team can drop their bags off the bus and change into their uniforms, etc. and she was not only not willing to even consider it, she was very rude about it. There was no line up or other people in the lobby and yet her excuse was that she had over 48 check-in's to process. This made no sense since starting that process earlier would have alleviated the amount. I have stayed at many hotels and the front desk is often willing to accommodate any reasonable requests. This person was horrible, rude, glared at us, glared at the other coaches, and overall should not be in customer service. Other than that, the rooms were decent, the breakfast was good, although it was slower service due to numbers in the morning, and the beds were comfy.
Stayed 1 night in Nov 2024

10/10 Excellent

Gabriel

Stayed 1 night in Oct 2024

2/10 Terrible

Joshua

Stayed 2 nights in Jul 2024

8/10 Good

Todd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far good
Stayed 1 night in Oct 2024

10/10 Excellent

Patrick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly service !
Stayed 1 night in Oct 2024

6/10 Okay

Leigh-Anne

Disliked: Property conditions & facilities
Wasn’t very clean and sketchy neighborhood
Stayed 1 night in Aug 2024

10/10 Excellent

Tanya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was upgraded upon check in. Great room and great staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Randy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the hotel and restaurant were amazing!
Stayed 2 nights in Oct 2024

10/10 Excellent

Puneet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Sep 2024