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Zagaia Eco Resort

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Zagaia Eco Resort

Outdoor spa tub
2 indoor pools, 2 outdoor pools, pool umbrellas, sun loungers
Suite (Master) | Minibar, in-room safe, desk, blackout drapes
Free daily buffet breakfast
Aerial view

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
    Room service
  • Spa
    Spa
  • Bar
    Bar
  • Gym
    Gym
  • Pool
    Pool
  • Breakfast included
    Breakfast included

Explore the area

Map
Rodovia Bonito - Três Morros, Km 0, Zona Rural, Bonito, MS, 79290-000
  • Jiboia Project
    4 min drive
  • Liberty Square
    7 min drive
  • Lobo Guara Bike Adventure
    7 min drive
  • Bonito (BYO)
    18 min drive

Room options

View all photos for Suite (Master)

Suite (Master) | Minibar, in-room safe, desk, blackout drapes

Suite (Master)

  • 366 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite

Suite | Minibar, in-room safe, desk, blackout drapes

Suite

  • 484 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Suite Master Plus

Suite Master Plus | Minibar, in-room safe, desk, blackout drapes

Suite Master Plus

  • 388 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Luxo

Premium Luxo | Minibar, in-room safe, desk, blackout drapes

Premium Luxo

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Premium Room

Premium Room | Minibar, in-room safe, desk, blackout drapes

Premium Room

  • 388 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite Family

Suite Family | Minibar, in-room safe, desk, blackout drapes

Suite Family

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About this property

Zagaia Eco Resort

3.5-star Bonito resort close to Jiboia Project
This smoke-free resort features 2 restaurants, 2 indoor pools, and 2 outdoor pools. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Zagaia Eco Resort offers 150 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Bonito resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 outdoor swimming pools and 2 indoor swimming pools are on site. In addition to a children's pool, other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Zagaia Eco Resort features 2 outdoor swimming pools and 2 indoor swimming pools along with outdoor tennis courts, a sauna, and a fitness center. Dining is available at one of the resort's 2 restaurants. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. Event facilities measuring 13563 square feet (1260 square meters) include a conference center. This family-friendly resort also offers a children's pool, spa services, and a complimentary children's club. For a surcharge, an airport shuttle (available on request) is offered to guests. Onsite self parking is complimentary.

Zagaia Eco Resort is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.
Onsite venue - This restaurant specializes in Brazilian cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 10:30 PM at scheduled times and on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar

Things to do

  • 2 indoor pools
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fishing
  • Free children's club
  • Gym
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Volleyball

Family friendly

  • 2 indoor pools
  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Mini golf
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (13,563 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 floor
  • 10 buildings
  • Banquet hall
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: BRL 30 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Zagaia Eco Resort Bonito
Zagaia Eco Bonito
Zagaia Eco
Zagaia Eco Hotel Bonito
Zagaia Eco Resort Resort
Zagaia Eco Resort Bonito
Zagaia Eco Resort Bonito
Zagaia Eco Resort Resort Bonito
Zagaia Eco Resort Resort
Zagaia Eco Resort Bonito
Zagaia Eco Resort Resort Bonito

Zagaia Eco Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 99 out of 208 reviews" "
Rating 8 - Good. 78 out of 208 reviews" "
Rating 6 - Okay. 24 out of 208 reviews" "
Rating 4 - Poor. 2 out of 208 reviews" "
Rating 2 - Terrible. 5 out of 208 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente resort, amazing food, facilities and very nice staff.
Stayed 5 nights in Jul 2023

8/10 Good

Troy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful location, very friendly and helpful staff, and a number of on-site activities. The bird feeding site was amazing. The food was ok and the fitness centre requires updating. Very central location to a number of eco-activities and the town of Bonito. Well worth the drive to escape any busy life.
Stayed 4 nights in Sep 2021

8/10 Good

Mario S

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Nice place, huge area and friendly staff. The macaws are amazing, you can stay very close to them. Unfortunately the breakfast is not so good, the hot food is not so hot and the juices have a lot of water.
Stayed 4 nights in Jul 2021

8/10 Good

Fabio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eco friendly resort
Zagaia is a great family hotel, with great infrastructure and comfortable facilities.
Stayed 6 nights in Jun 2021

6/10 Okay

Sonia

The grounds are beautiful. There are wild birds and small mammals. However, it’s not really an eco resort. Plastic water bottles and non reusable plastic cups are the norm. The rooms need updating and the pool area is drowned with bad and loud music.
Stayed 4 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2018

10/10 Excellent

ZuYuriditsky, Murrieta, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's amazing. They are very friendly, all clean. The food are fantastic. The amenities very good. Nature present. A lot of birds. Arara and periquitos! A lot of trees!
Stayed 5 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Hugo, Asuncion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, very big and excelent atention and amendities!! Mini golf, beach volley, soccer, fishing and others.
Stayed 4 nights in Mar 2018

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima estadia
Experiência incrível
Stayed 3 nights in Jul 2024

10/10 Excellent

Beatriz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é incrível. Lindo, ótimo quarto e ótimo atendimento. Já fui várias vezes.
Stayed 3 nights in Jul 2024

10/10 Excellent

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Luiz F

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfeito para famílias no coração de Bonito
Local paradisíaco com atrações diversas para toda familia e idades. Alimentação, diversão, conforto, localização e recreação de primeira qualidade. Recomendamos muito este hotel. A única ressalva foi a agência de turismo, que deixou a desejar.
Stayed 3 nights in Jun 2024

10/10 Excellent

Marcia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uma estadia maravilhosa. Piscinas aquecidas e limpíssimas, várias jacuzzis, quadras de Beach tênis, sauna, lago para caminhada, uma delícia. Café da manhã e jantar saborosíssimos. Meu marido fez massagem no spa, gostou muito. Voltarei com certeza!
Stayed 3 nights in May 2024

2/10 Terrible

Taynara

Traveled with family
Disliked: Cleanliness
Cobra no quarto
Foi uma experiência horrível, isso porque tinha uma cobra no meu quarto. Foi total falta de cuidado do hotel, pois depois descobrimos que esse quarto estava fechado a uns dias atrás e pelo visto o hotel não teve o cuidado de inspecionar o quarto antes de colocar uma família lá dentro.
Stayed 3 nights in May 2024

8/10 Good

Erika Yuri

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

André Ricardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

4/10 Poor

paulo henrique

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Não vale o custo benefício
De forma geral, não vale a pena o valor que se paga. Isso que paguei um preço abaixo do valor normal. Vou listar alguns pontos que deixaram a desejar e que me faz não recomendar o Zagaia: 1. Fiquei em um quarto (suítes) que, durante a noite o teto fica fazendo barulho de estalos. Talvez porque a instalação seja um pouco antiga; 2. ⁠A temperatura da água da hidromassagem estava tão quente que mal dava para ficar com apenas os pés dentro; 3. ⁠Piscinas de hidromassagem com apenas dois assentos funcionando, a maioria dos assentos sem jatos de água funcionando; 4. ⁠Antes de fazer a reserva entrei em contato com o canal de atendimento do Zagaia para saber se no espaço baby havia cadeirinha de alimentação de bebê, pois estaria levando minha filha de 7 meses, me informaram que não possuía, inclusive me mandaram um vídeo do local onde havia apenas uma mesa com 4 cadeira para crianças um pouco maiores. Dessa forma, ocupei boa parte do meu carro levando a minha cadeirinha de alimentação, para minha surpresa, quando chegamos no Zagaia e fomos conhecer o espaço baby havia a cadeirinha apropriada para alimentar bebês. O que transparece a falta preparo por parte dos funcionários em prestar a informação; 5. ⁠No primeiro dia quando fomos usar o espaço baby, pela manhã, percebemos que o local não estava muito bem higienizado, pois o lixo do local estava cheio. Ainda pela manhã, liguei na recepção para solicitar a limpeza do local. Para minha surpresa, no início da tarde quando precisei usar o
Stayed 4 nights in Mar 2024

10/10 Excellent

Marco Aurélio

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Flavia Troncon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024

8/10 Good

Caio Lucas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bom. Café da manhã muito bom. Colchões do quarto poderiam ser mais confortáveis. Apesar de dizer que era cama king, na verdade eram duas "Viúvos" juntas. Banheiro com aspecto de antigo porém bem limpo e funcional. Chuveiro muito bom. Pessoal fica tentando "te empurrar" o jantar, achei com bastante opções porém não achei que o preço valia a pena. A recreação poderia ser um pouco melhor.
Stayed 3 nights in Feb 2024

8/10 Good

Gabriela

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Recreação
A recreação (para a turminha de 4 a 6 anos) deixou a desejar! Não passavam segurança e carisma nenhum para com os menores! Se não tem tato com crianças pequenas deveriam dizer que a recreação é apenas a partir de 6 anos!
Stayed 4 nights in Feb 2024

8/10 Good

Adriano

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nossa estadia foi boa. O aquecimento das piscinas melhorou muito a experiência no hotel, porém a piscina infantil continua muito gelada e as demais só esquentam ao longo do dia. Pela manhã ainda são geladas. As refeições são boas. Infelizmente não tivemos uma boa experiência na recreação, uma das recreadoras (Pink), foi muito grosseira comigo e com meus filhos ao ser questionada. A mesma se mostrou com total despreparo para ser responsável por crianças, zero controle emocional. Quando me propus a relatar o fato, o gerente geral não se encontrava no hotel e o site também não dispõe de canal de comunicação.
Stayed 3 nights in Feb 2024

8/10 Good

SANDRO L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bom custo x benefício.
Stayed 4 nights in Jan 2024

6/10 Okay

André Luiz

Liked: Staff & service
Decepcionados com o restaurante
Tudo mto bom, porém no restaurante havia muitas moscas na comida. Nós não comemos pão no café da manhã, pois havia moscas neles. Não comemos salada no jantar pois havia moscas na salada. Esse é o único ponto a ser melhorado no hotel. Um hotel dessa categoria é preços não pode relaxar na higiene.
Stayed 2 nights in Jan 2024