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Stadt Hotel Citta

4.0 star property

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Photo gallery for Stadt Hotel Citta

Front of property
Massages
Reception
Deluxe Room | Premium bedding, down comforters, Select Comfort beds, minibar
Massages

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • 24/7 front desk
  • Pet friendly
  • Gym

Explore the area

Map
Piazza Walther 21, Bolzano, BZ, 39100
  • Cathedral of Bolzano
    ‪4 min walk‬
  • Piazza Walther
    ‪5 min walk‬
  • Bolzano Christmas Market
    ‪5 min walk‬

Room options

View all photos for Superior Room

Superior Room | Premium bedding, down comforters, Select Comfort beds, minibar

Superior Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Room

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Premium bedding, down comforters, Select Comfort beds, minibar

Suite

  • City view
  • Sleeps 2
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Double Room

Junior Double Room | Premium bedding, down comforters, Select Comfort beds, minibar

Junior Double Room

  • Mountain view
  • Sleeps 3
  • 1 King Bed

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About this property

Stadt Hotel Citta

4-star Bolzano hotel, connected to a rail/subway station in Old Town Bolzano
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a hot tub are onsite. Housekeeping is available on request.
Stadt Hotel Citta offers 91 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
In addition to a hot tub, Stadt Hotel Citta features a sauna and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This business-friendly hotel also offers spa services, multilingual staff, and tour/ticket assistance.

Stadt Hotel Citta is a smoke-free property.

Stadt Hotel Citta has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Russian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 22 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle tours
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • In-room roll-in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

Guests will receive smart lock details
This property is in a traffic restricted zone.

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of EUR 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 14 years of age.
  • Spa fee: EUR 20.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 22 per day (3 ft away)
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT021008A13SH6W75E

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Citta Stadt
Stadt Citta
Stadt Citta Bolzano
Stadt Hotel
Stadt Hotel Citta
Stadt Hotel Citta Bolzano
Stadt Hotel Bolzano
Stadt Hotel Citta Hotel
Stadt Hotel Citta Bolzano
Stadt Hotel Citta Hotel Bolzano

Stadt Hotel Citta Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 124 out of 178 reviews
Rating 8 - Good. 34 out of 178 reviews
Rating 6 - Okay. 14 out of 178 reviews
Rating 4 - Poor. 3 out of 178 reviews
Rating 2 - Terrible. 3 out of 178 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Su-Yin

Stayed 1 night in Nov 2024

6/10 Okay

Jigna

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Location is amazing, walking distance to everything. Staff are polite and welcoming. Cons: being a 4* property expected in-room facilities such as milk/cream sachets were not provided, milk had to be paid for €5, spa facilities not free for residents charge of €20pp applied, no body lotion/creams provided, used cups not replaced by cleaning team Otherwise, it was a great stay and the benefit of free Bolzano card was really helpful to explore around.Thankyou
Stayed 2 nights in Dec 2024

10/10 Excellent

Dionne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For an older property, it was well maintained. The room was spacious and bed comfortable. The hotel staff were friendly and attentive. A big shoutout to Shaby, who is the epitome of service. He had great suggestions for places to visit and also made you feel very special. The hotel is convenient to everything. I will definitely stay there again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Joan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely suite to adjust to the jet lag, with a plentiful breakfast. The staff shared excellent restaurant and activity recommendations - make time to learn Otzi the Iceman’s story! Take advantage of the Bolzano pass to access lifts, public transportation, and museums.
Stayed 2 nights in Oct 2024

10/10 Excellent

Herb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Imoressed
Excellent Hotel, great location, well worth the price, fine breakfast. On my list to come back to!
Stayed 3 nights in Oct 2024

8/10 Good

Liza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is listed as a parking-restricted area, but let me reiterate that this means driving-restricted. There is polizei directing traffic into the old city and they won’t let you in by car without proof of a hotel booking. After obtaining access, I ended up with my huge BMW in the middle of a crowd of people in Piazza Walther. The GPS was taking me around it but there were no signs on the street indicating I couldn’t drive there, and if there were I couldn’t read/understand them. The people were mad and cussing at me, but the polizei wasn’t. They laughed at my stupidity and said to drive through them but get out. Parking is public not private, accessed by a side street that leads to underground parking, for Hotel Greif and Hotel Stadt and others. I suggest not moving your car from whatever parking space you’re lucky enough to find initially and either walk around Bolzano henceforth or use public transit. The hotel rooms are old and small, but renovated beautifully and my view of Walther Square and the surrounding Alps was breathtaking. Breakfast in the morning was good, I would suggest for this luxury hotel to upgrade bread choices, service staff helpful, but the breakfast lounge was so crowded they had to overflow guests to the restaurant. I would also suggest programming within all booking apps the address to the PARKING and not the address to the hotel entrance. When we push “Directions” while driving in a crowded city we do not see specialized instructions
Stayed 1 night in Oct 2024

2/10 Terrible

Tim

Traveled with partner
Disliked: Amenities, property conditions & facilities
Bathroom was very small and not representative of the photos on the website. No wash cloths, asked for multiple extra pillows only got one. Breakfast was terrible, tables were dirty, no service , do we left after waiting to no abail.
Stayed 2 nights in Oct 2024

10/10 Excellent

ELIZABETH

Stayed 1 night in Oct 2024

10/10 Excellent

Federico, CORAL GABLES

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 3 nights in Oct 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay in Bolzano
We enjoyed staying at this hotel. The room was nice. The staff was very helpful. We had a dinner at the restaurant there, it was very good. The breakfast buffet was the best we had in our travels around Northern Italy. We went to see the Iceman museum, very interesting. Also can recommend the ride in the tram, great views. The people in Bolzano were friendly, helpful and boisterous in a fun way.
Stayed 2 nights in Oct 2024

10/10 Excellent

Federico, CORAL GABLES

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in a city with many things to see and do.
Stayed 2 nights in Oct 2024

8/10 Good

Roberto

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved everything about this hotel. So charming, in such a beautiful spot. We will definitely be back to Bolzano!!
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Great location but as other noted absolutely no sound proofing, I could hear everything on the street, in the hotel and was even woken up by the smell of being coffee in the morning
Stayed 1 night in Sep 2024

10/10 Excellent

Cherith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Outstanding breakfast. Staff was super friendly and helpful.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Location right on the square of Old Town was very convenient and charming.
Stayed 2 nights in Sep 2024

10/10 Excellent

John, Yarmouth

Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very nice and the hotel staff was very helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Kurt

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is well located in the walking section of town. The rooms were recently remodeled and the good size for a European hotel. The staff were fantastic... professional and friendly and extremely helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Stayed 1 night in Aug 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!!
We were welcomed very warmly and treated with kindness and generosity by Shabi, who was at the desk. My husband had had an incident with a motorbike and Shabi was extremely helpful and went the extra mile! We loved the location, the rooms, the friendly staff, the wonderful breakfast. It was a super experience and I would stay there again!
Stayed 1 night in Aug 2024

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
A little hard to find if you miss the right door in the parking lot but otherwise great!
Stayed 1 night in Aug 2024

10/10 Excellent

Jan, Johnstown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, right on the square in Bolzano/Bozen.
Stayed 2 nights in Aug 2024

10/10 Excellent

Christine

Stayed 1 night in Jul 2024