Castel Hörtenberg

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Castel Hörtenberg

Garden
Panoramic Suite | Bathroom | Shower, bathrobes, slippers, bidet
Outdoor pool, open 7:30 AM to 7:30 PM, free cabanas, pool umbrellas
Interior
Front of property - evening/night

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Pet friendly
  • Spa
  • Gym

Explore the area

Map
Via Monte Tondo 4, Bolzano, Provincia autonoma di Bolzano, 39100
  • Museum of Nature South Tyrol
    4 min walk
  • Via dei Portici
    6 min walk
  • Renon Cable Car
    7 min walk
  • Bolzano (BZO)
    17 min drive

Room options

Deluxe Suite

  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

Panoramic Suite

  • 721 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Luxury Triple Room

  • 506 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Room

  • 409 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Junior Suite

  • 463 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Superior Room

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Comfort Double Room

  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Castel Hörtenberg

5-star hotel in Old Town Bolzano
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite.
Castel Hörtenberg offers 24 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 49-inch LED televisions come with premium satellite channels and Netflix. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

This Bolzano hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Castel Hörtenberg features an outdoor pool and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This luxury hotel also offers a 24-hour fitness center, a terrace, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Castel Hörtenberg is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:30 AM and 10:30 AM.
Castel Hörtenberg has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Russian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, uncovered self parking on site (EUR 20 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Elevator (35 inch wide door)
  • Roll-in shower (39 inches wide)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (27 inches high)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with premium satellite channels
  • Netflix

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per day
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 45.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.70 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: EUR 20 per night (in/out privileges)
  • Pet fee: EUR 35 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 45.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Tax ID - 03021560218
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number IT021008A1SNTAPB24

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 7:30 AM to 7:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the health club, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Castel Hörtenberg Hotel
Castel Hörtenberg Bolzano
Castel Hörtenberg Hotel Bolzano

Castel Hörtenberg Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 68 out of 81 reviews" "
Rating 8 - Good. 6 out of 81 reviews" "
Rating 6 - Okay. 4 out of 81 reviews" "
Rating 4 - Poor. 2 out of 81 reviews" "
Rating 2 - Terrible. 1 out of 81 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and informative during the check in process. The history of the property is fun to learn about and the amenities are nice. I liked the breakfast. I swam in the pool while the wife enjoyed the spa.
Stayed 1 night in Aug 2024

10/10 Excellent

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a an exceptional property with high end service. Beautifully appointed and wonderful service-focused team.
Stayed 1 night in Jul 2024

10/10 Excellent

Joanna

Beautiful, clean, great value for money!
Stayed 1 night in Jun 2024

10/10 Excellent

ANNA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I chose Castel Hortenberg for our stay in Bolzano, and we were blown away from the moment we arrived through our departure. Secure parking with private gates. Upon arrival we were greeted with Prosecco, and this type of care and attention was given to us the entire time by Tommaso and the other staff. The room was mindblowing, facing the mountains and pool, everything felt like luxury including the Acqua Di Parma bath supplies. Incredible heated pool and wellness center that included 2 saunas, hamman, jacuzzi, aromatherapy showers and salt room (we went every single night!). Dinner down in the castle was fantastic both times we went, and we were even able to taste their own 100 year old olive oil. Bolzano was a fantastic location in between all destinations we wanted to drive to like Cortina D'ampezza, Seceda peak and other Dolomiti locations. It was truly incredible to come home each night after exhausting days to Castel Hortenberg. I already cant wait to come back in the Summertime for hiking! Be sure to book with them directly so your parking is included otherwise via Expedia we were charged extra. I don't have a single critical thing to say, my wife and I loved this place and we felt it was LGBTQ friendly.
Stayed 4 nights in Mar 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just when you least expect it! After a crash on the A22, we had an unanticipated stay in Bozen/ Bolzano. This Hotel is incredible - the attention to detail is exceptional, but also the team is excellent. This whole hotel is a hidden gem. Pool was piping hot in February. Amazing!
Stayed 1 night in Feb 2024

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place to stay in Bolzano!
A real Castel , excellent service, foods at breakfast was really good. Rooms so nice! Exteriors nice too.
Stayed 1 night in Feb 2024

10/10 Excellent

Anthony

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Emiliano

Traveled with family
Stayed 3 nights in Dec 2023

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was lovely
Stayed 2 nights in Nov 2023

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the heart of Bolzano.
Stayed 2 nights in Nov 2023

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything about our stay was perfect. The room was very comfortable, the grounds were beautiful, and the staff were attentive and friendly. Superb!
Stayed 3 nights in Sep 2023

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Would strongly recommend.
Stayed 2 nights in Sep 2023

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing!
Stayed 2 nights in Aug 2023

6/10 Okay

Myah, Grovetown

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jul 2023

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Anne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel with an exceptional staff
Stayed 1 night in May 2023

10/10 Excellent

Jilla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb!
Castel Hortenberg is one of the most beautiful and perfect hotel, with excellent service, super clean and a gorgeous surrounding. We highly recommend this place. Jilla
Stayed 2 nights in Dec 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Paymaun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, ambiance, clean, crisp and cool. Friendly staff

8/10 Good

ERCAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is perfect. it is more like mini chateaux instead of castle.
Stayed 1 night in Mar 2022

10/10 Excellent

Ran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The location was good and it was clean
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveler

Stayed 2 nights in Aug 2021

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021