6/10 Okay
Sherry
Jun 6, 2025
Liked: Room comfort
Check in time was 4 pm. We arrived at 5:30 and our room wasn't available. We got our bags together and were waiting in the dining room. The front desk employee told me she had switched our room so we could check in. We got to our room and it was set up as a room for guests with disabilities. The shower was a no step shower. The water ran all over the floor. Housekeeping replaced towels one day but didn't make the bed. The next day the bed was made but we didn't get any towels. The smoke alarm went off one morning. Rather than turn the alarm off, the front desk clerk stood in the lobby apologizing and explained that someone had burned some toast. Lots of room for improvement.
Sherry
Stayed 3 nights in Jun 2025