The Riverside Hotel, BW Premier Collection

3.5 star property

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February 2025

Photo gallery for The Riverside Hotel, BW Premier Collection

Presidential Suite, 1 King Bed, Patio, River View | Premium bedding, down comforters, pillowtop beds, desk
Meeting facility
Terrace/patio
Presidential Suite, 1 King Bed, Patio, River View | Premium bedding, down comforters, pillowtop beds, desk
Indoor pool, outdoor pool, open 4:00 PM to 10:00 PM, pool umbrellas

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

Map
2900 W. Chinden Boulevard, Boise, ID, 83714
  • Knitting Factory
    ‪3 min drive‬
  • Boise Centre
    ‪3 min drive‬
  • Boise State University
    ‪5 min drive‬
  • Boise, ID (BOI)
    ‪10 min drive‬

Room options

Suite, Multiple Beds, Non Smoking, Jetted Tub (Living Room;with Sofabed)

  • Sleeps 5
  • 2 King Beds

Suite, 2 Queen Beds, Non Smoking, Jetted Tub (Living Room;with Sofabed)

  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed, Refrigerator & Microwave, View

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Refrigerator & Microwave, River View

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Refrigerator & Microwave, View

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Refrigerator & Microwave, River View

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub (Living Room;with Sofabed)

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • Sleeps 3
  • 1 King Bed

Honeymoon Suite, 1 King Bed, Non Smoking, Jetted Tub (Living Room;with Sofabed)

  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed, Patio, River View

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

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About this property

The Riverside Hotel, BW Premier Collection

3.5-star Boise hotel close to Boise State University
This smoke-free hotel features 3 restaurants, an attached winery, and an indoor pool. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, an outdoor pool, 2 bars/lounges, and a fitness center are onsite. Housekeeping is available once per stay.
The Riverside Hotel, BW Premier Collection offers 300 accommodations with coffee/tea makers and bathrobes. Pillowtop beds feature down comforters and premium bedding. Smart televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided once per stay.

2 spa tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include a sauna and a fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

A winery is attached to this Boise hotel. The Riverside Hotel, BW Premier Collection features 2 spa tubs, an indoor pool, an outdoor pool, and a sauna. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and 15 meeting rooms. Event facilities measuring 20000 square feet (1858 square meters) include a conference center. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine. An area shuttle within 5 miles and a roundtrip airport shuttle (available on request) are complimentary for guests. Complimentary self parking is available on site, along with a car charging station. A total renovation of this property was completed in March 2020.

The Riverside Hotel, BW Premier Collection is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 11:00 AM and on weekends between 6:00 AM and noon.
Riverside Grill - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Bar 365 - This lobby lounge specializes in American cuisine and serves dinner and light fare. Happy hour is offered. Open daily.
Sandbar (Seasonal) - This poolside restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
The Sapphire Room - This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Ling and Louie's - This restaurant specializes in Asian cuisine and serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 6:00 AM to midnight on request
  • Free area shuttle up to 5 mi
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 11:00 AM on weekdays and 6:00 AM to noon on weekends
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Bar 365
  • Ling and Louie's
  • Riverside Grill
  • Sandbar (Seasonal)
  • The Sapphire Room

Things to do

  • 2 spa tubs
  • Art gallery
  • Bicycle rentals
  • Bicycle repair station
  • Evening entertainment
  • Fishing
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Outdoor pool
  • Sauna
  • TV in common areas
  • Water sports equipment
  • Wine tasting room
  • Winery
  • Winery release events

Family friendly

  • Fenced pool
  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (20,000 square feet of space)

Outdoors

  • Firepit
  • Garden
  • On a river
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1970
  • Communal living room
  • Local artist showcase
  • Renovated entire property - March 2020
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 8 to November 23:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay, plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 4:00 PM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision

Property is also known as

Riverside Boise
Riverside Hotel Boise
Riverside Hotel BW Premier Collection Boise
Riverside Hotel BW Premier Collection
Riverside BW Premier Collection Boise
Riverside BW Premier Collection
The Riverside Hotel Best Western Premier Collection
The Riverside Hotel, BW Premier Collection Hotel
The Riverside Hotel, BW Premier Collection Boise
The Riverside Hotel, BW Premier Collection Hotel Boise

The Riverside Hotel, BW Premier Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 821 out of 1139 reviews" "
Rating 8 - Good. 175 out of 1139 reviews" "
Rating 6 - Okay. 79 out of 1139 reviews" "
Rating 4 - Poor. 38 out of 1139 reviews" "
Rating 2 - Terrible. 26 out of 1139 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brittany

Stayed 1 night in Oct 2024

10/10 Excellent

Jill, Enumclaw

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location on the Greenway for beautiful walks along and over the river. Great breakfast buffet supplemented by coffee served by staff. Room was huge. Highly recommend!
Stayed 1 night in Oct 2024

8/10 Good

Greg

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay here again
Stayed 1 night in Oct 2024

6/10 Okay

Michelle

Traveled with partner
Loved the actual property. Staff at front at was excellent. Breakfast was exceptional but hostess was rude and angry. Room was spacious and fir the most part clean. Old water was left in tub. Refrigerator was unplugged than VERY LOUD until at temperature which should have been done prior to check in. TV remote didn't work had to be replaced. Hallway smelled very musty.Told staff when things occurred and at check out. Really liked grounds and property and location so might give another chance, but the management needs to be aware of issues that shouldn't happen at that price range. I understand that some things go wrong in an older facility and my expectations were not for a modern 5 star hotel but feel like management could do better. I would say underwhelmed. You have the ability to be spectacular and you failed. Really wanted to love it , and it was only meeh. Not trying to be rude just honest.
Stayed 2 nights in Oct 2024

10/10 Excellent

Robin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, would stay there again.
Stayed 2 nights in Oct 2024

6/10 Okay

Carrie

Disliked: Staff & service, property conditions & facilities
Rooms were clean, however windows really bad, couldn't even see out of them.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kari

Stayed 1 night in Oct 2024

10/10 Excellent

Kristin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the artwork and the music at breakfast.
Stayed 2 nights in Oct 2024

4/10 Poor

Kimberly

Stayed 2 nights in Oct 2024

10/10 Excellent

Dascha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Likely stay there again.
Stayed 4 nights in Oct 2024

2/10 Terrible

Joseph

Traveled with family
Disliked: Cleanliness
Room smelled like dog urine
Stayed 1 night in Oct 2024

10/10 Excellent

SURESH

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel eay access and excellent customer service
Stayed 4 nights in Oct 2024

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just love The Riverside!!
Stayed 4 nights in Oct 2024

8/10 Good

Jeannie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is great
Stayed 1 night in Aug 2024

8/10 Good

Joan

Stayed 1 night in Oct 2024

2/10 Terrible

Harshita

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
First of all stay : our room had window didn't sealed properly ! Although heater was on full night due to window big open we were not able to close ! We were sleeping in cold whole night with 2 years old ! He is now sneezing whole day !! Next day morning breakfast, even after requesting high chair for our son , server didn't provide till end !! Cleanesss 10/10 but server n room service need little attention for customera
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Outstanding service. Very clean and well maintained. The included breakfast is miles ahead of any Best Western I have stayed in. Beautiful location along the River.
Stayed 1 night in Oct 2024

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, breakfast, EV charging
Stayed 5 nights in Oct 2024

10/10 Excellent

michael, Seattle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Able to walk to an excellent restaurant.
Stayed 1 night in Oct 2024

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

SANDRA, DAVENPORT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the entire experience. Plenty of choices for dining, from huge, breakfast buffet, to casual patio dining for lunch and fine dining for dinner. The grounds were very relaxing and set up for quiet reading or people watching. The property borders a river walk too! It was great!
Stayed 2 nights in Sep 2024

2/10 Terrible

Barbara

Traveled with family
Disliked: Staff & service, room comfort
Horrible Service and No Water
I got in around 7 pm and visited the 365 bar. It took over an hour to get food and a glass of wine and I had to walk up to the bar finally to settle my bill. The next morning I woke up to a room with the no running water! Worst experience anywhere this year!
Stayed 1 night in Oct 2024

6/10 Okay

John

Business traveler
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
River
Stayed 3 nights in Oct 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, very clean and well kept.
Stayed 2 nights in Oct 2024