4/10 Poor
Mary Quinn, Grand Junction
Apr 16, 2025
Disliked: Property conditions & facilities
1. The TV didn’t turn on. Was able to identify that it wasn’t plugged in. After plugging it in, it needed to be reprogrammed and would only show local channels.
2. The toilet was slow to flush and nearly ran over.
3. Unable to get the heat to come on. Fortunately my robe was thick and warm.
4. The reading light didn’t work on one side of the bed. The lamp didn’t work on the other side.
5. The kick plate at the bottom of the dresser was broken.
6. When I went to take my food out of the refrigerator it was partially frozen. Not great for fresh fruit and vegetables.
I just wanted to sleep after spending all day driving and didn’t report these things until I was checking out the next morning. The agent at the desk said that they would have moved me to another room if I had reported it when I first got to the room. It’s hard to believe there was this much wrong with the room and they were unaware of any of it.
Mary Quinn
Stayed 1 night in Mar 2025