Lancaster House

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lancaster House

Exterior
Outdoor spa tub
Family Suite, 2 Bedrooms | Down comforters, pillowtop beds, minibar, in-room safe
2 restaurants, breakfast, lunch, dinner served; international cuisine
Junior Suite, 1 Bedroom | View from room

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Hot Tub
    Hot Tub
  • Parking available
    Parking available
  • Gym
    Gym

Explore the area

Map
Paralela Autonorte No 106B - 28, Bogotá, Distrito Capital, 110111
  • Clínica Reina Sofia
    18 min walk
  • Barraquer Clinic
    20 min walk
  • La Castellana National Theater
    6 min drive
  • Bogotá (BOG-El Dorado Intl.)
    36 min drive

Room options

Family Suite, 2 Bedrooms

  • 900 sq ft
  • City view
  • Sleeps 2
  • 2 Queen Beds

Junior Suite, 1 Bedroom, Terrace

  • 645 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Junior Suite, 1 Bedroom

  • 613 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Similar properties

About this property

Lancaster House

4-star hotel in Usaquén
This smoke-free hotel features 2 restaurants, a full-service spa, and a 24-hour health club. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite. Change of towels is available on request.
Lancaster House offers 55 accommodations with MP3 docking stations and DVD players. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters. 100-cm LCD televisions come with premium satellite channels. Accommodations at this 4-star hotel have kitchens with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This Bogotá hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include minibars and coffee/tea makers. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club, a spa tub, and a sauna.

Children under 15 years old are not allowed in the health club, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, facials, and body treatments. A variety of treatment therapies are provided, including Ayurvedic and thalassotherapy.
In addition to a full-service spa, Lancaster House features a 24-hour health club and a spa tub. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and 7 meeting rooms. Event facilities measuring 646 square feet (60 square meters) include a conference center. This family-friendly hotel also offers a sauna, spa services, and a library. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Parking is available onsite for a surcharge.

Lancaster House is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM.
Gatsby - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Bistro 106 - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open select days.
Chimney Bar - This piano bar serves light fare only. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, French, Hebrew, Hungarian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Self parking on site (USD 4 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 10 for adults and USD 10 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Bistro 106
  • Chimney Bar
  • Gatsby

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Full-service spa
  • Karaoke
  • Library
  • Piano
  • Sauna
  • Spa tub
  • TV in common areas

Family friendly

  • DVD player
  • Free crib
  • Free rollaway/extra bed
  • Highchair
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Separate bedroom
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference center (646 square feet of space)

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Thalassotherapy
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator (13 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (35 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1996
  • Communal living room
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 100-cm LCD TV with premium satellite channels
  • DVD player
  • MP3 dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Kitchen
  • Microwave
  • Mini-fridge
  • Minibar
  • Separate dining area
  • Stovetop

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night, plus a deposit of USD 35 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 35
  • Christmas Eve (24 December) Gala Dinner per child: USD 25 (up to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 65
  • New Year's Eve (31 December) Gala Dinner per child: USD 30 (up to 12 years old)
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 10 for adults and USD 10 for children
  • Airport shuttle fee: USD 35 per vehicle (roundtrip, maximum occupancy 4)
  • Self parking fee: USD 4 per night
  • Pet deposit: USD 35 per night
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 15 years old are not allowed in the health club, fitness facility, or spa tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Lancaster House Aparthotel
Lancaster House Aparthotel Bogota
Lancaster House Bogota
Lancaster Hotel Bogota
Lancaster House Hotel Bogota
Lancaster House
Lancaster House Aparthotel Bogotá
Lancaster House Aparthotel
Lancaster House Bogotá
Aparthotel Lancaster House Bogotá
Bogotá Lancaster House Aparthotel
Aparthotel Lancaster House
Lancaster House Bogota
Lancaster House Hotel
Lancaster House Bogotá
Lancaster House Hotel Bogotá

Lancaster House Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 551 out of 1008 reviews" "
Rating 8 - Good. 241 out of 1008 reviews" "
Rating 6 - Okay. 97 out of 1008 reviews" "
Rating 4 - Poor. 48 out of 1008 reviews" "
Rating 2 - Terrible. 71 out of 1008 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Miguel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Carlos

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff are friendly but most Colombians are. Furthermore the service industry is excellent so having friendly staff is a given. The bad: The hotel needs serious maintenance: Bathroom door didn’t close (out of frame) Bathroom light blinked a lot until it stayed on. I had to hit the button several times for it to work. Super noisy rooms on the side of the street with dated sound proofing. Worst and most uncomfortable matress I ever slept in a hotel and I’ve slept in some bad ones. Breakfast was fine but it took them 25 minutes to make an omelette. I saw the three waiters chatting with the cook. When I asked for my order he had not even started it. So I didn’t eat breakfast on my way to the airport. The good: Restaurant is decent and convenient Staff are nice Diverse set if facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Jeffrey

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
No fue un buen recibimiento
Guest service bad no fueron complaciente trato malo
Stayed 3 nights in Aug 2024

10/10 Excellent

Shaofeng

Liked: Staff & service, property conditions & facilities
geat hotel
Stayed 6 nights in Jul 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Volvería sin duda!
El staff es espectacular! Todos son amables, respetuosos y dispuestos a ayudar 100%! Volvería con mi familia sin duda. Comida variada en el desayuno, cuarto limpio y ubicación perfecta. Gracias por el excelente servicio!
Stayed 2 nights in Jul 2024

6/10 Okay

Lazarus

Stayed 4 nights in Jul 2024

8/10 Good

Jarold

Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2024

6/10 Okay

Lazarus

Liked: Cleanliness
Recommend
Stayed 1 night in Jul 2024

10/10 Excellent

Ruben, Cypress

Stayed 3 nights in Jul 2024

10/10 Excellent

Ruben, Cypress

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great! They are pleased to see you and help. Always welcomed with a friendly smile.
Stayed 3 nights in Jul 2024

8/10 Good

Yulissa

Stayed 5 nights in Jul 2024

10/10 Excellent

FREDDY

Stayed 2 nights in Jul 2024

8/10 Good

Lou-Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We Loved the stay Staff are nice, friendy and kind
Stayed 7 nights in Jun 2024

10/10 Excellent

Brian

Liked: Cleanliness, amenities
Muy buen servicio al cliente
Stayed 2 nights in Jul 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place to stay in Bogota
The staff was wonderful & so was breakfast. Thank You
Stayed 1 night in Jul 2024

2/10 Terrible

Florencia

Stayed 1 night in Jul 2024

10/10 Excellent

Erika

Stayed 1 night in Jun 2024

10/10 Excellent

Juan, Sugarland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay at this hotel they have a excellent service and very reasonable rates
Stayed 1 night in Jul 2024

6/10 Okay

Claudio

Traveled with family
Stayed 3 nights in Jun 2024

10/10 Excellent

Mohan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Business traveler
Liked: Property conditions & facilities
Room SERVICE demorado y poca experiencia de servicio El aseo del baño básico y las toallas muy deterioradas
Stayed 1 night in Jun 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people were great. Awesome breakfast. Good food in the restaurant.
Stayed 4 nights in Jun 2024

8/10 Good

Marios

Stayed 1 night in Jun 2024

10/10 Excellent

Rafael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and excellent service
Stayed 4 nights in May 2024