Torre Monserrate

3.5 star property

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Photo gallery for Torre Monserrate

Interior
Habitacion Twin | Street view
Front of property - evening/night
Habitacion Junior Suite  | Premium bedding, in-room safe, desk, laptop workspace
Breakfast, lunch and dinner served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Parking included
  • Bar
  • Gym
  • Pet friendly
  • Room service

Explore the area

Map
Carrera 10 No 26-21, Bogotá, Distrito Capital, 110311
  • Plaza de Bolívar
    ‪2 min drive‬
  • Monserrate
    ‪3 min drive‬
  • U.S. Embassy Bogotá
    ‪7 min drive‬
  • Bogotá (BOG-El Dorado Intl.)
    ‪24 min drive‬

Room options

Habitacion Masterking

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Habitacion Junior Suite

  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Habitacion Twin

  • 301 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

Habitacion Doble

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Torre Monserrate

3.5-star Bogotá hotel, connected to the convention center in Santa Fe
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a conference center, 24-hour room service, and a business center. Housekeeping is available on request.
Torre Monserrate offers 143 accommodations with safes and bathrobes. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Bogotá hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This Colonial hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. A roundtrip airport shuttle is complimentary to guests at scheduled times. Complimentary covered self parking is available on site.

Torre Monserrate is a smoke-free property.

El Virrey - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 10:00 AM to 9:00 PM at scheduled times
  • Free covered self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • El Virrey

Things to do

  • Gym
  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1953
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 100 percent for credit card payments
Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in.
A pick-up shuttle is available on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 100000 per pet, per night
Welcoming dogs and cats only
Up to 31 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: COP 100000 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 100 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property

Property is also known as

Bogota Tequendama
Crowne Plaza Bogota
Crowne Plaza Tequendama
Crowne Plaza Tequendama Bogota
Crowne Plaza Tequendama Hotel
Crowne Plaza Tequendama Hotel Bogota
Tequendama
Tequendama Bogota
Tequendama Crowne Plaza
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Bogota Tequendama Hotel
Crowne Plaza Hotel Bogota
Crowne Plaza Tequendama Bogota Hotel
Hotel Tequendama Bogotá Bogota
Hotel Tequendama Bogotá
Tequendama Bogotá Bogota
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Tequendama Bogotá Bogotá
Tequendama Bogotá
Hotel Hotel Tequendama Bogotá Bogotá
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Hotel Hotel Tequendama Bogotá
Hotel Hotel Tequendama Bogotá Bogotá
Bogotá Hotel Tequendama Bogotá Hotel
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Tequendama Bogotá Bogotá
Tequendama Bogotá
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Crowne Plaza Tequendama Bogota
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Tequendama Bogotá
Hotel Hotel Tequendama Bogotá Bogotá
Hotel Hotel Tequendama Bogotá

Torre Monserrate Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 449 out of 743 reviews
Rating 8 - Good. 177 out of 743 reviews
Rating 6 - Okay. 51 out of 743 reviews
Rating 4 - Poor. 38 out of 743 reviews
Rating 2 - Terrible. 28 out of 743 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Alvaro, Riverside

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel is under renovation and we where not told when we made our reservations that the pool and other areas were not in service .
Stayed 3 nights in Dec 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
All good. Not great
Stayed 3 nights in Dec 2024

8/10 Good

Martha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
In general the hotel is good The breakfast has not interesting very basic and it is a big issue the facilities does not have AC bc sometimes I felt a height humidity
Stayed 4 nights in Dec 2024

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel is huge and beautiful. Noone stays there, almost noone around but staff. Breakfast is ok. The restaurant is good, but noone eats there. Staff EXCELLENT. Not safe outside hotel at night, lots of empty and closed shops, dark hallways, etc.. Hotel staff and housekeeping excellent. Could even say OUTSTANDING. Constant issues with cabbies trying to rip me off NOT Hotel issue, but happened almost every time. Not sure why VERY large hotel was empty? Went DAYS without seeing more than 1-2 guests, and never saw anyone on my entire floor. I travel worldwide, and it was more than a little ODD. But - if you HAVE to go to Bogota, Hotel Tequendama staff were fantastic, Hotel was very clean. Amenities are non-existent, restaurant only has people in it for breakfast.
Stayed 5 nights in Dec 2024

10/10 Excellent

Tom

Liked: Cleanliness
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Kevin

Liked: Cleanliness, room comfort
Disliked: Staff & service
Better know Spanish
This hotel advertises a free shuttle but was impossible to schedule. Over 75% of the time the front desk was staffed with a person that knew ZERO English. I travel a lot in South America and this is not typical. Also the free shuttle does not operate Sunday.
Stayed 4 nights in Dec 2024

4/10 Poor

Daniel

Stayed 4 nights in Dec 2024

10/10 Excellent

Gilberto

Stayed 2 nights in Nov 2024

10/10 Excellent

Manuel

This is éxito
Stayed 1 night in Dec 2024

10/10 Excellent

Rosaana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good.
Stayed 4 nights in Dec 2024

10/10 Excellent

Seong Min

Stayed 2 nights in Dec 2024

8/10 Good

Jorge, Guatemala

Stayed 1 night in Dec 2024

10/10 Excellent

Yakeddy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Giselle, Apopka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

4/10 Poor

Adriano

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
No hot water available. Very noisy. Need remodeling.
Stayed 3 nights in Dec 2024

8/10 Good

Karlo

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, quiet and comfortable. Room service too a little more than usual to arrive but it was good, as well as the food. Breakfast, starting at 6am, offers a variety of food and beverages that were fresh and tasty. However, they advertise airport to hotel and back transportation but it's between 10am and 9pm. I arrived late at night and need to ride on a private transportation to the hotel and back to the airport next morning. Also, according to Colombian tax regulations, you will be asked for an additional payment at the front desk.
Stayed 1 night in Dec 2024

10/10 Excellent

Gilberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Dec 2024

10/10 Excellent

Maria

Business traveler, Traveled with family
Liked: Staff & service, property conditions & facilities
Disfrute mucho mi estadía! Me encantó el servicio y atención por parte del personal. Muy recomendado!
Stayed 2 nights in Nov 2024

10/10 Excellent

Bastin, Madison

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with premium facilities
Stayed 1 night in Nov 2024

8/10 Good

Mariana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but need upgrades
Stayed 9 nights in Nov 2024

10/10 Excellent

mangirdas

Stayed 2 nights in Nov 2024

10/10 Excellent

mangirdas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

jose

Liked: Property conditions & facilities
They supposed to say about the mini bar of the bedroom
Stayed 1 night in Nov 2024