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Hotel Grand Park

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Grand Park

Indoor pool
Interior entrance
Aerial view
View from room
Lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Spa
  • Pool
  • Gym
  • Pet friendly

Explore the area

Map
Carrera 5 No 23-34, Bogotá, Distrito Capital, 110311
  • Avenida El Dorado
    ‪2 min walk‬
  • Torre Colpatria
    ‪6 min walk‬
  • Gold Museum
    ‪11 min walk‬
  • Bogotá (BOG-El Dorado Intl.)
    ‪27 min drive‬

Room options

View all photos for Family Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Family Suite

  • 506 sq ft
  • City view
  • Sleeps 2
  • 4 Large Twin Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite

  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Double or Twin Room

  • 312 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Triple Room

  • 259 sq ft
  • City view
  • Sleeps 2
  • 3 Large Twin Beds

View all photos for Presidential Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Presidential Suite

  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room

  • 179 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room

  • 259 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Double or Twin Room

  • 259 sq ft
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Quadruple Suite Presidential

Premium bedding, pillowtop beds, minibar, in-room safe

Quadruple Suite Presidential

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Double Room Superior

Premium bedding, pillowtop beds, minibar, in-room safe

Double Room Superior

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room Superior

Premium bedding, pillowtop beds, minibar, in-room safe

Triple Room Superior

  • Sleeps 3
  • 3 Twin Beds

View all photos for Twin Room Superior

Premium bedding, pillowtop beds, minibar, in-room safe

Twin Room Superior

  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite Junior With View

Premium bedding, pillowtop beds, minibar, in-room safe

Suite Junior With View

  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Double Room Deluxe

Premium bedding, pillowtop beds, minibar, in-room safe

Double Room Deluxe

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Presidential

Premium bedding, pillowtop beds, minibar, in-room safe

Suite Presidential

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room Deluxe

Premium bedding, pillowtop beds, minibar, in-room safe

Twin Room Deluxe

  • Sleeps 2
  • 2 Twin Beds and 2 Double Beds

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About this property

Hotel Grand Park

3.5-star hotel in Santa Fe
This smoke-free hotel features an indoor pool, a restaurant, and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a swim-up bar, and a snack bar/deli are onsite.
Hotel Grand Park offers 152 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 42-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include Thai massages, facials, and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
In addition to an indoor pool, Hotel Grand Park provides a health club and a sauna. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a swim-up bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 2153 square feet (200 square meters) include a conference center. This business-friendly hotel also offers spa services, a terrace, and multilingual staff.

Hotel Grand Park is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
La Terraza - This restaurant specializes in Latin American cuisine.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: COP 25,000 per person
  • A bar/lounge
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • La Terraza

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Changing table
  • Highchair
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference center (2,153 square feet of space)

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Thai massages
  • Treatment room
  • Turkish bath

Accessibility

  • No elevator
  • Smooth flooring in room

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Champagne service
  • Chef service
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Desk
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Portable fan
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday, Monday, Thursday, Friday, and Saturday:
  • Dining venue(s)
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 53550 per pet, per night
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for COP 87500.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 25000 per person
  • Pet fee: COP 53550 per pet, per night
  • Rollaway bed fee: COP 87500.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Grand Park Bogotá
Hotel Grand Park Bogota
Hotel Grand Park Bogotá
Grand Park Bogotá
Hotel Hotel Grand Park Bogotá
Bogotá Hotel Grand Park Hotel
Grand Park
Hotel Hotel Grand Park
Hotel Grand Park Hotel
Hotel Grand Park Bogotá
Hotel Grand Park Hotel Bogotá

Hotel Grand Park Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 193 out of 399 reviews
Rating 8 - Good. 106 out of 399 reviews
Rating 6 - Okay. 60 out of 399 reviews
Rating 4 - Poor. 20 out of 399 reviews
Rating 2 - Terrible. 20 out of 399 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christian

Liked: Cleanliness
noisy. not safe
Stayed 5 nights in Oct 2024

8/10 Good

damion

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

damion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is great
Stayed 3 nights in Nov 2024

2/10 Terrible

Duban

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not cleaned during the 10 days I was there. They only changed the towels and straightened the sheets. I complained at the reception about the uncleanliness and they cleaned it the next day, but nothing more. I have the photos and I'm going to upload them to Google so that it doesn't happen to anyone else again. (When I told the girl at the reception that my room was very dirty, she replied that it was in accordance with what I paid and that if I wanted any additional service I had to pay more.) It is not worth paying so much for this roadside motel. You can find much better ones for less money with professional people who love their work.
Stayed 10 nights in Nov 2024

8/10 Good

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was all very kind and helpful ..That helped make my stay awesome. Thanks
Stayed 4 nights in Oct 2024

8/10 Good

Geraldo

Liked: Cleanliness, property conditions & facilities, room comfort
It was good as usual. Wi fi at room 312 was bad. Breakfast in this trip was not as good as back in august but I have to say that girls that run breakfast are on top of everything and deserve to be recognize. The pool is great. Staff is friendly and the location of this property is very special. BTW I been visiting this property way before it changed the name to grand park and I plan to keep staying at it when visiting bogota.
Stayed 3 nights in Nov 2024

10/10 Excellent

Nicolas, Miami

Stayed 5 nights in Sep 2024

10/10 Excellent

David

Stayed 3 nights in Sep 2024

10/10 Excellent

Mayra Sofia, Long beach

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a young girl traveling alone in Bogota. Our daughter enjoy here staying in your hotel.
Stayed 4 nights in Sep 2024

6/10 Okay

Marco, Aruba

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
No drinks or snacks at arrival after 22:00 in the room in the fridge. No food that time available in the hotel We ordered the last night lasagna and beers for roomservice, never received it.
Stayed 3 nights in Sep 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Overall everything was fine, very helpful and nice staff.
Stayed 10 nights in Sep 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Aug 2024

10/10 Excellent

Geraldo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Eamon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place, my goto hotel in Santa Fe.
Stayed 1 night in Aug 2024

8/10 Good

MARICELA

Stayed 4 nights in Aug 2024

10/10 Excellent

Alan

Traveled with family
Stayed 2 nights in Aug 2024

2/10 Terrible

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Bad experience overall. It says quiet rooms but you can hear everything in the hallway. In the morning security had the door locked, wouldn't let me leave. Brought me to the front desk for questioning. Apparently i looked like someone they were looking for. Asking me to show my room key would have given them the answers they wanted rather than holding me hostage for questioning. The desk did apologize tho. Not the best way to treat guests. But i am a foreigner. They were kind enough to change my room after my noise complaint because they knew that floor is always loud. After packing everything up and dealing w the malfunctioning elevator, the new room was occupied. So back to my old basement level room where the wifi doesnt connect. Quiet with wifi. 2 reasons i booked and 2 things that i didnt get. Along with being bothered by poorly executed security and no power outlets near the desk or bed, theres not a lot going on near the hotel anyway.
Stayed 1 night in Aug 2024

6/10 Okay

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was difficult to sleep through the night because there was noise from the street coming in through the windows. When i showered, I found 10 tiny flies and when i mentioned it to the staff upon checking out that day the only response was "oh okay." The location is walkable to museums and city "center" (in Candelaria at least) and they keep the front door staffed to monitor entry. The pool is very kid/family oriented so if you're looking to relax in or near it, the likelihood is low unless it's early in the morning.
Stayed 2 nights in Jul 2024

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I recently stayed at Hotel Grand Park for 5 nights as we were attending a wedding in Bogota. We were impressed with the size & cleanliness of the room and as an added bonus, we had a great view of the Monserrate from our window! The pool area was one of the cleanest that we have come across and the service from the bartenders was great. The area is quiet, despite being downtown and well located as we were able to walk to most attractions, restaurants, etc. We want to give a special shoutout to Diego at the front desk as he was so accommodating and absolutely lovely to interact with. We would definitely stay again if we return to Bogota in the future! Thank you for a great stay :)
Stayed 5 nights in May 2024

8/10 Good

Qiang, Issaquah

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel. Should provide cloth hanger and couple of glasses
Stayed 6 nights in Apr 2024

6/10 Okay

Alexander

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
El servicio de los recepcionistas es muy bueno, el staff en general fue muy amigable. Al momento de llagar al hotel me dieron una habitación super pequeña que no cumplía con las características de mi reservación, al efectuar la queja en el front desk procedieron a cambiarme de habitación, aunque si hubo la posposición no hay segundas oportunidades para una primera impresión. El hotel en general necesita un poco de mantenimiento de los pisos de los pasillos, colgadores de shampoo y Conditioner, colocar más perchas en la Hab y también colocar aire acondicionado en las habitaciones, aunque el clima estaba fresco afuera, debido a que las ventanas no se pueden abrir no hay forma de que ventile la habitación y puede llegar a ser un poco incómodo. En general buen servicio al cliente pero la propiedad no le hace justicia.
Stayed 2 nights in Apr 2024

10/10 Excellent

Tatiana

Stayed 1 night in Apr 2024

6/10 Okay

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I was disappointed that the pill was under repair the week i came to stay. They notified me the day prior to my arrival and it was too late to change hotels. The only reason i chose that hotel was the pool and bar area. Overall the stay was nice but i wish they notified me earlier.
Stayed 3 nights in Apr 2024

10/10 Excellent

Salvador

Stayed 7 nights in Mar 2023

4/10 Poor

kenedi danielle

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The staff were lovely and polite. The hotel itself was clean and tidy. We struggled to get clean towels in our room, we also found a silverfish bug in our bed.
Stayed 4 nights in Mar 2023