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Hotel Casa Alcestre

3.5 star property

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Photo gallery for Hotel Casa Alcestre

Junior Suite | Premium bedding, in-room safe, desk, free WiFi
Restaurant
Flat-screen TV
Flat-screen TV
Sauna, hot tub, massages

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
Calle 10 No. 13 7, Villa de Leyva, Boyaca, 154001
  • Carmen Museum
    ‪1 min walk‬
  • Casa Museo Luis Alberto Acuna
    ‪1 min walk‬
  • Plaza Major of Villa de Leyva
    ‪3 min walk‬

Room options

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Premium bedding, in-room safe, desk, free WiFi

Superior Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

Suite | Premium bedding, in-room safe, desk, free WiFi

Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, desk, free WiFi

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, in-room safe, desk, free WiFi

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, desk, free WiFi

Junior Suite

  • Sleeps 2
  • 1 King Bed

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Interior detail

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  • Pet friendly
  • Parking included
  • Free WiFi
4.8 out of 5, Exceptional, (55)
The price is $114
per night
$114 total
includes taxes & fees
Feb 21 - Feb 22
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About this property

Hotel Casa Alcestre

3.5-star hotel in Old Town Villa de Leyva
This smoke-free hotel features a full-service spa, a restaurant, and a steam room. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, spa services and a 24-hour front desk are onsite.
Hotel Casa Alcestre offers 28 accommodations with safes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers.

This Villa de Leyva hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a steam room.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Renacer. Services include massages. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision.

The hotel offers a restaurant. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. Hotel Casa Alcestre features a full-service spa and a steam room.

Hotel Casa Alcestre is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 7:30 AM and 10:00 AM.
Hotel Casa Alcestre has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking within 0.2 miles

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:00 AM
  • A restaurant

Things to do

  • Full-service spa
  • Steam room

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Desk chair
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: COP 120000
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
Late check-out fee: COP 120000

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: COP 120000 (subject to availability)
  • Late check-out fee: COP 120000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property caters to LGBTQ+ guests
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 10 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Alcestre
Hotel Casa Alcestre Hotel
Hotel Casa Alcestre Villa de Leyva
Hotel Casa Alcestre Hotel Villa de Leyva

Hotel Casa Alcestre Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 67 out of 85 reviews
Rating 8 - Good. 10 out of 85 reviews
Rating 6 - Okay. 5 out of 85 reviews
Rating 4 - Poor. 1 out of 85 reviews
Rating 2 - Terrible. 2 out of 85 reviews

9.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Milena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel que te permite disfrutar la ciudad, el servicio al cliente realmente excepcional y con un gran interés es que se disfrute la estadía en el.
Stayed 2 nights in Oct 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel
Excelente hotel y el servicio muy top
Stayed 1 night in Oct 2024

10/10 Excellent

Ancizar

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The hotel was nice, clean, very convenience, close to the Plaza central, the staff very friendly and helpful. I will be a hotel that I stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alfonso

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is amazing, and the rooms are very comfortable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Paula, Surrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso hotel en el corazón de Villa de Leyva. Comida espectacular y servicio de primera. Muy recomendado.
Stayed 1 night in Sep 2024

10/10 Excellent

ADALID

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place in the city plaza. Staff was very helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, great location, easy parking, to improve staff training, pretty junior.
Stayed 2 nights in Jul 2024

2/10 Terrible

Mauricio

Traveled with family
Disliked: Staff & service, amenities
The property did not process a refund despite missing my reservation and sending me to a partner hotel of a much lower category. They clearly lack a service attitude and care for their customers.
Stayed 2 nights in Jun 2024

10/10 Excellent

Mauro

Stayed 1 night in Jun 2024

10/10 Excellent

Mauro

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is even more fantastic in every aspect, considering it is in a small town far from Bogotá. The rooms are big, with a bathtub, a great combination of luxury and colonial style. The crew was super attentive, and the food and beverage were great.
Stayed 2 nights in May 2024

10/10 Excellent

jose

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

olga

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and elegant place
Stayed 3 nights in Mar 2024

6/10 Okay

Juliana

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property great location and and we received best service from all the staff who did everything to assist us.
Stayed 3 nights in Feb 2024

10/10 Excellent

Santiago

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property , superb location
Stayed 2 nights in Dec 2023

10/10 Excellent

GUSTAVO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location. It's a lovely place.

10/10 Excellent

Giacomo

Stayed 2 nights in Dec 2023

10/10 Excellent

Maria

Stayed 1 night in Nov 2023

10/10 Excellent

bradley, jackson

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautifully designed and the staff are especially kind and helpful.
Stayed 1 night in Nov 2023

10/10 Excellent

Geoffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel and a great value! The rooms felt brand new and the food was great! Everyone was very friendly and helpful. My only suggestion would be that if someone reserves the Jacuzzi in the morning, the hotel should have known to turn it on so we didn't spend the entire reservation waiting for the sauna to warm up and the water in the Jacuzzi to get hot, which unfortunately never happened.
Stayed 2 nights in Nov 2023

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
great property facilities and staff
Stayed 2 nights in Sep 2023

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and the rooms very comfortable. The breakfast is amazing! Great boutique hotel within walking distance to the main plaza and shops. We Highly recommed it and we’ll come back again.
Stayed 1 night in Aug 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

6/10 Okay

Joanna, ballwin

Liked: Cleanliness, property conditions & facilities
Beautiful and clean property. But not happy that I was charged a sales tax and this was never disclaimed in the website when boooking. I tried 3 times to get an explanation with Expedia customer service and was useless. Also, at check out I had restaurant expenses I didn't recognize, they weren't mine so i had so spend an hour with the admin to get this removed. Is a petty because is a bitter sweet aftertaste
Stayed 4 nights in Jul 2023