8/10 Good
YOLANDA
Traveled with group, Traveled with family
Nov 9, 2024
Liked: Cleanliness, amenities, property conditions & facilities
Room service was ok barely any toilet paper, room keys only take you to 1 floor and we had a wedding where we had to go to different rooms to meet up with other guests and we couldn’t but always had to go to reception to ask for access to other floors. I hired transportation and they limited access to front door as hotel had security access where my transportation service had to always pay to come in.
We reserved hotel roommates with double beds for up to 4 guests and when we arrived they gave us a hard time and said only 2 guests were allowed in the room and charged us for each additional guests per night.
They need to make access to the hotel the entrance is on side of highway however the exit was blocked and transport had to travel at least 5 miles away to be able to turn around to get into the hotel,
The entrance was terrible. They need to redo the entrance.
Overall the hotel was beautiful and the breakfast amazing the restaurants were great and rooms were
Big and spacious
YOLANDA
Stayed 4 nights in Oct 2024