Casa Dann Carlton Hotel & Spa

4.5 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Casa Dann Carlton Hotel & Spa

Indoor pool, open 9:00 AM to 6:00 PM, sun loungers
Front of property - evening/night
Terrace/patio
Indoor spa tub
Interior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Spa
  • Parking included
  • Gym

Explore the area

Map
Calle 93B N° 19-44, Bogotá, Distrito Capital, 110221
  • Virrey Park
    13 min walk
  • Embassy of Spain
    14 min walk
  • 93 Park
    16 min walk
  • Bogotá (BOG-El Dorado Intl.)
    33 min drive

Room options

Superior Double Room

  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed

Executive Room

  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

Luxury Suite

  • 1292 sq ft
  • Sleeps 3
  • 1 King Bed

Family Suite, 2 Bedrooms

  • 861 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Superior Double Room, 2 Double Beds

  • 430 sq ft
  • Sleeps 3
  • 2 Double Beds

Standard Room

  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

Quadruple Room

  • Sleeps 4
  • 2 Full Bed(s) and 1 Queen Bed(s)

Similar properties

About this property

Casa Dann Carlton Hotel & Spa

4.5-star hotel in Chicó
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Casa Dann Carlton Hotel & Spa offers 327 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. 32-inch LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

Elixia Spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Casa Dann Carlton Hotel & Spa features an indoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. Event facilities measuring 581 square feet (54 square meters) include a conference center. This luxury hotel also offers a sauna, a rooftop terrace, and spa services. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Complimentary covered self parking is available on site.

Casa Dann Carlton Hotel & Spa is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 10:00 AM.
La Trattoria - This restaurant serves breakfast only.
Mediterraneo - This restaurant specializes in local and international cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • La Trattoria
  • Mediterraneo

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Piano
  • Sauna
  • Shopping
  • Steam room
  • Stereo
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (581 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open select days
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1998
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday:
  • Fitness facility

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 36 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 45 per vehicle
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 36 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Casa Carlton
Casa Dann Carlton
Casa Dann Carlton Bogota
Casa Dann Carlton Hotel
Casa Dann Carlton Hotel Bogota
Hotel Casa Dann Carlton
Casa Dann Carlton Hotel And Spa
Casa Dann Carlton Hotel Bogotá
Casa Dann Carlton Hotel
Casa Dann Carlton Bogotá
Casa Dann Carlton
Bogotá Casa Dann Carlton Hotel & Spa Hotel
Casa Dann Carlton Hotel & Spa Bogotá
Casa Dann Carlton Hotel Spa
Hotel Casa Dann Carlton Hotel & Spa Bogotá
Hotel Casa Dann Carlton Hotel & Spa
Casa Dann Carlton Hotel Spa
Casa Dann Carlton & Spa Bogota
Casa Dann Carlton Hotel & Spa Hotel
Casa Dann Carlton Hotel & Spa Bogotá
Casa Dann Carlton Hotel & Spa Hotel Bogotá

Casa Dann Carlton Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 874 out of 1189 reviews" "
Rating 8 - Good. 181 out of 1189 reviews" "
Rating 6 - Okay. 63 out of 1189 reviews" "
Rating 4 - Poor. 30 out of 1189 reviews" "
Rating 2 - Terrible. 41 out of 1189 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Juan

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Sandra Paola

Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Natali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve always loved staying here, staff very accommodating
Stayed 1 night in Sep 2024

4/10 Poor

Gustavo

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
A/C wasn't working upon check-in and front desk female offered a fan. Fire alarm on our floor went off at night and it took 1 hour to shut off.
Stayed 4 nights in Sep 2024

10/10 Excellent

heraclio

Liked: Amenities
Service exelent
Stayed 4 nights in Sep 2024

2/10 Terrible

ERNESTO

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff need to be more careful and respectful
Stayed 3 nights in Sep 2024

10/10 Excellent

Aaron Ezra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Chao

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pleasant experience, friendly staffs and helpfully front desk!
Stayed 5 nights in Sep 2024

10/10 Excellent

Jok

Liked: Amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

DANIEL JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La pasamos muy bien, el cuarto que nos toco estaba perfecto, el personal fue muy amable y siempre al pendiente de nosotros, el desayuno muy bueno, definitivamente regresaremos.
Stayed 4 nights in Sep 2024

10/10 Excellent

Elcida

Stayed 3 nights in Aug 2024

10/10 Excellent

charlo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent servicr
Stayed 3 nights in Sep 2024

10/10 Excellent

luis

Liked: Cleanliness, staff & service, property conditions & facilities
All very good excellent team.
Stayed 9 nights in Aug 2024

4/10 Poor

lena vanessa

Stayed 1 night in Aug 2024

10/10 Excellent

abraham

Stayed 6 nights in Aug 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice property Staff very kind
Stayed 12 nights in Aug 2024

10/10 Excellent

STEPHANIE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will choose them again next time!
Really pleased with the entire experience we've had Casa Dann Carlton hotel & spa. Great service, excellent cooks (room service and breakfast), and caring managers made everything go smoothly for us.
Stayed 4 nights in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is underrated
Stayed 3 nights in Aug 2024

10/10 Excellent

Ivan

Stayed 3 nights in Aug 2024

10/10 Excellent

Vivekananthan, Tampa

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the stay here except the air conditioning is pretty old. Had hard time with it but not a big deal as bogota is not too hot.
Stayed 5 nights in Aug 2024

10/10 Excellent

Aleic

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is always our go-to choice when going to Bogota. Clean, friendly, modern and tasteful. Always some great meals in the restaurant and we love the fact that they have a pool
Stayed 5 nights in Aug 2024

10/10 Excellent

Georgina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toda la propiedad es bella, disenada con buen gusto y las habitaciones muy comodas y amplias, desayuno super variado y rico en sabores Solamente tuve un contratiempo, Vivo en USA y me gusta hospedarme en buenos hoteles cada vez q viajo a Colombia, reserve la habitacion con 2 camas xa mi y mi sobrino, el fue caminando a un apartamento muy cercano al hotel donde debia recoger unas cosas y cuando regreso al hotel uno de los vigilantes fue demasiado grosero e irrespetuoso y no lo queria dejar entrar al hotel, dudando q mi sobrino se estuviera hospedando ahi conmigo. Creo q la forma correcta de proceder habia sido preguntarle en q habitacion estaba y ya. Esto me provoco demasiado malestar dudando si quiero hospedarme ahi nuevamente
Stayed 1 night in Jul 2024

10/10 Excellent

Jermyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Juan, Fort Lauderdale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, specially very professional housekeeping ladies and doorman. Lobby staff little rude at times and busy with their computers so they don’t really pay much attention to you (very bad dear manager). Steam room and area around need a wash and sanitize more often. Nice pool and chairs to relax. Breakfast is great and huge but sometimes reminds me of a cruise ship buffet instead of a 5 star hotel. Price is great and area around is safe and full of shops and restaurants. Juan.
Stayed 4 nights in Aug 2024