A 24-hour front desk and free WiFi in public areas are available at this smoke-free hotel. Change of towels is available on request.
Ayenda Hotel Las Palmas offers 23 accommodations with designer toiletries and complimentary toiletries. Televisions come with cable channels.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Public areas are equipped with complimentary wireless Internet access.
Ayenda Hotel Las Palmas is a smoke-free property.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Things to do
Bicycle rentals
Conveniences
24-hour front desk
Luggage storage
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Accessibility
No elevator
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Hypo-allergenic bedding
Bathroom
Designer toiletries
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
21-inch TV with cable channels
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
We should mention
This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property
Property is also known as
Ayenda Hotel Las Palmas Hotel
Ayenda Hotel Las Palmas Bogotá
Ayenda Hotel Las Palmas Hotel Bogotá
Ayenda Hotel Las Palmas Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 17 out of 32 reviews" "
10 - Excellent
17
Rating 8 - Good. 4 out of 32 reviews" "
8 - Good
4
Rating 6 - Okay. 3 out of 32 reviews" "
6 - Okay
3
Rating 4 - Poor. 2 out of 32 reviews" "
4 - Poor
2
Rating 2 - Terrible. 6 out of 32 reviews" "
2 - Terrible
6
8.2/10
Cleanliness
8.2/10
Staff & service
6.4/10
Amenities
8.0/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
6/10 Okay
Johnny
Traveled with partner
Aug 31, 2024
Liked: Cleanliness
Disliked: Amenities
costumer service very poor. not too much helpful, went you need something. only the room cleaning lady, very helpful
The staff was very prompt and professional, especially the front desk staff. The hotel is very clean and it’s very quiet, which I enjoyed. There are lots of transportation options around. The hotel is very affordable too.
En realidad casi todo el personal es bueno ay una señora que es un amor de persona eficiente y súper amable, solo problemas pequeños con el recepcionista que no le gustaba mucho que uno saliera varias veces pero al final se solucionó. Todo bien, el lugar es tranquilo
Para el precio esta bien, pero la atencion del recepcionista de noche es pesima y de muy mala manera. No te permiten ni siquiera ventilar la habitacion (abrir la ventana). No puedes hablar por teléfono en tu habitación. En la noche no se puede prender el televisor ya que le puedes interrumpir el sueño al resepcionista (segun el). Pesimo trato.