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Swan's Cay

3.0 star property

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Photo gallery for Swan's Cay

Interior entrance
Front of property
Classic Triple Room | Premium bedding, in-room safe, desk, laptop workspace
View from room
Outdoor pool, pool umbrellas, sun loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Breakfast available
  • Parking included

Explore the area

Map
Calle Tercera, Bocas del Toro, Bocas del Toro
  • Bolivar Park
    ‪1 min walk‬
  • Bocas del Toro Ferry Terminal
    ‪5 min walk‬
  • Lil' Spa Shop by the Sea
    ‪6 min walk‬
  • Bocas del Toro (BOC-Bocas del Toro Intl.)
    ‪5 min walk‬

Room options

View all photos for Classic Triple Room

Classic Triple Room | Premium bedding, in-room safe, desk, laptop workspace

Classic Triple Room

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Classic Double Room

Classic Double Room | Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, in-room safe, desk, laptop workspace

Classic Twin Room

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Quadruple Room

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room | Premium bedding, in-room safe, desk, laptop workspace

Superior Quadruple Room

  • 377 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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Front of property

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$87 total
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About this property

Swan's Cay

3-star Bocas del Toro hotel with restaurant
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a children's pool, and a meeting room are onsite.
Swan's Cay offers 49 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Beds feature premium bedding. 32-inch LED televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Swan's Cay features an outdoor pool and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and a meeting room. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a picnic area. Onsite self parking is complimentary.

Swan's Cay is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Oh Toro - This restaurant serves dinner only.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: PAB 10.70 for adults and PAB 10.70 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Oh Toro

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room full-sized refrigerator/freezer
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately PAB 10.70 for adults and PAB 10.70 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Swan's Cay
Swan's Cay Bocas del Toro
Swan's Cay Hotel
Swan's Cay Hotel Bocas del Toro
Swan's Cay Hotel
Swan's Cay Bocas del Toro
Swan's Cay Hotel Bocas del Toro

Swan's Cay Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 40 out of 132 reviews
Rating 8 - Good. 49 out of 132 reviews
Rating 6 - Okay. 26 out of 132 reviews
Rating 4 - Poor. 12 out of 132 reviews
Rating 2 - Terrible. 5 out of 132 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Argelis

Stayed 1 night in Sep 2024

8/10 Good

Coleen

Traveled with family
Liked: Cleanliness
This property is very affordable. However the rooms are a little musty smell like mold. I stayed in room 124. The roads in Boca is horrible. They are working on the roads and I was told it's been a year and nothing much has changed. The pool was nice. Next door property is a soar eye.
Stayed 2 nights in Aug 2024

8/10 Good

EMILIO

Stayed 2 nights in May 2024

8/10 Good

Garlon

Stayed 2 nights in May 2024

8/10 Good

Wayne

Traveled with family
Liked: Cleanliness, staff & service, room comfort
This was a budget family holiday and the location was great for restaurants bars and nightlife. We used the hotel as a base for travelling to different islands using water taxis so ticked the box . Staff were friendly and helpeful.
Stayed 3 nights in Feb 2024

10/10 Excellent

Huyen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay with pool, clean & breakfast buffet
This was a really spectacular stay as the room was spacious/clean and had a fridge, tv, air conditioning, good wifi, safe, hot water, and a deck (for the specific room provided). There was a great pool in the courtyard in a private space. There is also breakfast in the adjacent Japanese restaurant that serves a morning buffet from 7-10am with good options for omelet, braised chicken, pastries, ham/cheese, and coffee/tea/juice for a good value. Ali (spelling... sorry) was super informative during check-in and she kindly remembered to wish a happy birthday which I appreciated. The rest of the ladies there are very friendly and smiling to welcome you; the gentlemen not so much but service was efficient.
Stayed 2 nights in Feb 2024

10/10 Excellent

Genie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly.
Stayed 3 nights in Jan 2024

8/10 Good

RAJENDRAN, Pensacola

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms have very thin walls and you can here people having sex in adjoining rooms
Stayed 4 nights in Dec 2023

8/10 Good

Pilar

Stayed 3 nights in Dec 2023

10/10 Excellent

Biolley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Dec 2023

10/10 Excellent

Osvaldo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aisha at main desk helped us a lot, her willingness to help was amazing. also a good and neat place to stay, really clean !
Stayed 2 nights in Nov 2023

4/10 Poor

Allyson

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
The AC stopped working…so I had two very uncomfortable nights. Staff were not bothered. Don’t stay here.
Stayed 2 nights in Nov 2023

2/10 Terrible

Angelik M.

Traveled with partner
Disliked: Staff & service
The hotel it self is really nice, the breakfast is okay, even though the staff will close the buffet 15 min before to a sure they had food left for them. The rooms are okay however the bed from our room 225 was as hard as prison beds, my back was killing me for 3 days. The cleaning staff are extremely loud and do not respect guest sleeping. To top that off we arrived pretty early at the hotel but we’re informed we couldn’t check in because “they’re were no rooms available” so we stayed in the pool area while they had “availability” it was 11 am and the room225 was cleaned. I passed by receptionist at 12 and asked and the receptionist told me she still had no room available. I came back at 4pm and to my surprise I was given room 225. So they basically made me wait around just because, if I would have known this I would have paid an extra day just to have a room available but this wasn’t event offered to me.
Stayed 2 nights in May 2023

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in May 2023

10/10 Excellent

David

Stayed 2 nights in Apr 2023

8/10 Good

Anne

Traveled with group
Liked: Cleanliness, staff & service
Paid for a very disappointing breakfast
Stayed 4 nights in Mar 2023

8/10 Good

Irene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Feb 2023

10/10 Excellent

Ilan

6/10 Okay

Rubian, Flushing

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are very small and clean. the location is in the heart of town. the pool is nice and the restaurant on location is a good breakfast deal at $8.90 for the buffet
Stayed 3 nights in Nov 2022

10/10 Excellent

Pamela, Whitby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our short stay (3 nights) at Swan's Cay. The room was clean and had everything we needed. The pool was great, just steps away from our room and the water was the perfect temperature. Staff were helpful and friendly. The only thing that was not great was the dog tied up next to a house behind the hotel that barked every afternoon/evening, but not much the hotel can do about that.

10/10 Excellent

Gerardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location close to everything at isla colon but at the same time quiet no loud bars or restaurant next to this hotel which is a problem in bocas. Swans cay quiet and peaceful. the Hotel has a pool that not many hotel in bocas has one. they also have a nice sushi restaurant. great place i will be back soon
Stayed 4 nights in Feb 2022

6/10 Okay

Mario

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelly bathrooms, not clean. Chinese staff not trained for hospitality. But the bathrooms truly a mess.
Stayed 1 night in Feb 2022

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

2/10 Terrible

Mirtha

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not impressed
They mixed up the rooms. Then gave me a different room but not like my previous, offered an upgrade for $95. The Hotel was under maintenance and smelled like straight paint. No room service the whole stay. Needless to say we will not be staying there anytime soon
Stayed 2 nights in Jul 2021

2/10 Terrible

Mirtha

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Impressed
They mixed up the rooms. Then gave me a different room but not like my previous, offered an upgrade for $95. The Hotel was under maintenance and smelled like straight paint. No room service the whole stay. Needless to say we will not be staying there anytime soon
Stayed 2 nights in Jul 2021