Although the room was arranged adequately for handicap access and the toilet and sink were accessible, the handicap accessible shower had only one small grab bar that was not sufficient nor correctly located for the shower head. The shower head, when fixed to the post, would only spray outward, flooding the floor outside the shower. Water temperature was tepid at best. During our second night, the toilet clogged and would not drain. when we contacted the desk, someone came but was unable to eliminate the clog. We were offered the option of relocating to another room or using the public toilet 4 doors down the hall. As it was around midnight, and we were retired for the night, we opted to stay in the room rather than pack up and move, but it was a very awkward arrangement.
At check out, we explained the situation to the person who was apparently the manager on duty. Although not unpleasant, she was not terribly sympathetic. She asked if we had been offered a stool for the shower. No, we were not made aware it was an option. I asked if there was a possibility of a discount on the room for the inconvenience. We were given the first name of the owner with a phone number to contact, however, she did not sound encouraging about even being able to contact him.