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Country Inn & Suites by Radisson, Bloomington-Normal West, IL

2.5 star property

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Photo gallery for Country Inn & Suites by Radisson, Bloomington-Normal West, IL

Room, 2 Queen Beds, Non Smoking | 1 bedroom, hypo-allergenic bedding, desk, blackout drapes
Suite, 1 Bedroom, Non Smoking | 1 bedroom, hypo-allergenic bedding, desk, blackout drapes
Free daily self-serve breakfast
Reception
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Gym
  • Pet friendly
  • Laundry
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
923 Maple Hill Rd, Bloomington, IL, 61704
  • Bloomington-Normal Factory Stores
    ‪15 min walk‬
  • Bloomington Center for the Performing Arts
    ‪4 min drive‬
  • Illinois Wesleyan University
    ‪4 min drive‬
  • Bloomington, IL (BMI-Central Illinois Regional)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(9 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(38 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | 1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Suite, 1 Bedroom, Non Smoking

8.2 out of 10
Very good
(10 reviews)
  • 384 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Property grounds

The Chateau Hotel and Conference Center

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.1 out of 5, Very Good, (2792)
$123 nightly
The price is $123 total
includes taxes & fees
The Chateau Hotel and Conference Center

About this property

Country Inn & Suites by Radisson, Bloomington-Normal West, IL

Bloomington hotel close to Bloomington-Normal Factory Stores
A fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk. Weekly housekeeping is available.
Country Inn & Suites by Radisson, Bloomington-Normal West, IL offers 63 accommodations with complimentary newspapers and coffee/tea makers. 43-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Bloomington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Country Inn & Suites by Radisson, Bloomington-Normal West, IL is a smoke-free property.

A complimentary self-serve breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Carlson Normal
Country Carlson Bloomington Normal West
Country Inn Carlson Bloomington Normal West
Inn Carlson Normal
Country Inn Carlson Normal West
Country Carlson Normal West
Country Inn Suites by Radisson Bloomington Normal West IL

Country Inn & Suites by Radisson, Bloomington-Normal West, IL Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 305 out of 1004 reviews
Rating 8 - Good. 296 out of 1004 reviews
Rating 6 - Okay. 195 out of 1004 reviews
Rating 4 - Poor. 127 out of 1004 reviews
Rating 2 - Terrible. 81 out of 1004 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Cathy

Disliked: Cleanliness
Room was dirty,
Stayed 2 nights in Mar 2025

10/10 Excellent

G'na

Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were just passing through, but the hotel made us want to stay longer. The room was excellent and very comfortable.
Stayed 1 night in Feb 2025

8/10 Good

Debbie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bring your own water

The room was spacious and comfortable— loved the separate sleeping/living areas. Nice and quiet, comfy bed and super nice staff. I did not have the breakfast, so I can’t say anything about that. Being close to the interstate, there was some noise, but it didn’t bother me. If you plan to make coffee, brush your teeth or take pills, be sure to bring your own water. The faucet water tastes like mold and is unusable. Also the bathroom mirror provides very little light for makeup and there is no hairdryer. In spite of those things, I enjoyed my stay and will stay again. It is a great value for the price.
Stayed 2 nights in Feb 2025

6/10 Okay

Nicola

Traveled with partner
Liked: Cleanliness, staff & service
The property is was undergoing renovation when we visited. Not everything was open. There was an odd smell which may have related to renovation. Service staff was polite and friendly.
Stayed 1 night in Feb 2025

6/10 Okay

william

Liked: Staff & service
Disliked: Property conditions & facilities

Okay hotel for low price

Older hotel based on general appearance of room, carpeting though out, paint. Our room had cracked sinks basin that didn’t effect function just appearance. Bed was very uncomfortable with firm sides and soft sagging middle that pulled you in while sleeping. Staff was friendly and reminded us that hotel was under new ownership and going to get remolded (why pool and hot tub was not working during our stay)
Stayed 1 night in Feb 2025

10/10 Excellent

Riley

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheerleading Trip

Only one night stay, but front desk was super friendly and room was clean and cozy.
Stayed 1 night in Feb 2025

2/10 Terrible

Julie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty and unkept.

The woman at the desk was great. Very friendly and service-oriented. The condition of the hotel was disgusting. Aside from the construction, our room itself smelled horrible- old and dusty. There was urine around the base of the toilet which I photographed. The bed was lumpy and very uncomfortable. There was debris and stains along the edges of floor as if someone didn’t clean up from the remodel. The water smelled awful. We took a sip of it and it literally made us sick. The woman at the front desk was so nice and hospitable I couldn’t bring myself to mention it to her.
Stayed 1 night in Feb 2025

6/10 Okay

Benna, Edwardsville

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
.
Stayed 1 night in Feb 2025

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean, quiet and both night person and morning person very helpul, professional and gave great customer service. Would definitely stay there again if in the area.
Stayed 1 night in Feb 2025

6/10 Okay

Marion

Stayed 2 nights in Jan 2025

2/10 Terrible

Carissa

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
This was the absolute worst experience I have ever had in a hotel. Honestly it should be refunded. The TVs didn’t work. It was filthy. We had to ask the front desk lady 4 times for what we need but she seemed drunk and kept forgetting. Breakfast the bagels were hard as a rock.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Traveled with family

Stay was ok

Nothing amazing and hotel was under some renovations
Stayed 2 nights in Jan 2025

10/10 Excellent

Gabriel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good staff makes up for bad staff

clean, friendly and helpful reception, the guy I spoke to over the phone the previous day about a baby crib and parking the children’s bikes inside, he was terrible and said the hotel had no place for children’s bikes and no crib for a baby. However, when we were there, the lady evening staff and the guy the next morning were both super helpful and friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

Front desk person was very friendly and made sure there was plenty of hot water for cocoa. Room was clean, beds comfortable, hot water for showers, hot and cold breakfast food selection. Checkout was quick and front desk person was friendly. I recommend staying here. Close to freeway, restaurants, convenience stores.
Stayed 1 night in Jan 2025

10/10 Excellent

Lesley, St Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, room was great, the restaurant next door was within walking distance and food was decent. Not many more food options nearby.
Stayed 1 night in Dec 2024

10/10 Excellent

Rocco

Stayed 2 nights in Dec 2024

10/10 Excellent

abbey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well kept property for a great price. Friendly and helpful staff.
Stayed 1 night in Dec 2024

8/10 Good

Susan

Stayed 1 night in Dec 2024

10/10 Excellent

Ly

Stayed 2 nights in Dec 2024

6/10 Okay

Cheryl

Disliked: Staff & service

POLICIES NOT CONSUMER FRIENDLY !!!

$10 early check EVEN WHEN ROOM READY!! Hot tub empty, pool nice Room had TrueBugs Breakfast good not great sausages, eggs, toast, cereal yogurt etc
Stayed 1 night in Dec 2024

8/10 Good

Anthony, Hemet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

Laura

Traveled with family
Disliked: Property conditions & facilities

Need to update property

The first room we got to the exhaust AND fridge were not working. We told the front desk and after a bit of argument they moved us. The second room was in working order but the laminate flooring that they had laid down over the carpet was coming up. The hotel has been “updated” but it’s a poorly done job. They need serious renovations
Stayed 1 night in Dec 2024