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Best Western Pontiac Inn

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Pontiac Inn

Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Designer toiletries, hair dryer, towels, soap
Indoor pool
Free daily full breakfast
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
1821 W Reynolds St, Pontiac, IL, 61764
  • OSF Saint James - John W. Albrecht Medical Center
    ‪18 min walk‬
  • International Wall Dog Mural and Sign Art Museum
    ‪4 min drive‬
  • Pontiac-Oakland Automobile Museum
    ‪4 min drive‬
  • Bloomington, IL (BMI-Central Illinois Regional)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room;with Sofabed)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room;with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 King Bed

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Exterior

Quality Inn Pontiac

Breakfast included
Pet friendly
Parking included
Free WiFi
4.1 out of 5, Very Good, (339)
The price is $80
per night
$89 total
includes taxes & fees
Feb 10 - Feb 11
Quality Inn Pontiac

About this property

Best Western Pontiac Inn

Pontiac hotel with indoor pool
An indoor pool, a fitness center, and a business center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk and a vending machine are onsite.
Best Western Pontiac Inn offers 57 accommodations with coffee/tea makers and designer toiletries. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Best Western Pontiac Inn features an indoor pool and a fitness center. Wireless Internet access is complimentary. This hotel offers access to a business center. A complimentary breakfast is offered each morning. Onsite self parking is complimentary.

Best Western Pontiac Inn is a smoke-free property.

A complimentary full breakfast is served each morning between 5:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 5:30 AM to 9:30 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day, plus a one-time cleaning fee of USD 150 and a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 88 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per pet, per day plus USD 150 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

BEST WESTERN Pontiac
BEST WESTERN Pontiac Inn
Pontiac Inn
Comfort Inn Pontiac
Pontiac Comfort Inn
Best Western Pontiac Inn Hotel
Best Western Pontiac Inn Pontiac
Best Western Pontiac Inn Hotel Pontiac

Best Western Pontiac Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 255 out of 552 reviews" "
Rating 8 - Good. 199 out of 552 reviews" "
Rating 6 - Okay. 67 out of 552 reviews" "
Rating 4 - Poor. 18 out of 552 reviews" "
Rating 2 - Terrible. 13 out of 552 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Stayed 2 nights in Oct 2024

6/10 Okay

Kerin, Glen Allen

The hotel was not that clean. Breakfast is limited. Not the best. I’d stay at the Hampton but there were no vacancies.
Stayed 1 night in Oct 2024

8/10 Good

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was offered a pet room, which I thought would be fine because I have a dog and cat at home, but there was a definite “pet” smell to the room. I was already so tired, I didn’t ask to move rooms but it might be something others might want to avoid
Stayed 1 night in Oct 2024

2/10 Terrible

Roger

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very uncomfortable with how the male staff treated the female staff. The female staff member was trying to help with a situation with my reservation the male manager came in, shushed the female employee when she tried to help, it was really unprofessional and I felt horrible for her, she was the only person actually helping the situation and her boss just came in, made a mess and treated his staff poorly.
Stayed 1 night in Oct 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient, quiet and clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Stayed 1 night in Oct 2024

10/10 Excellent

Lois

Stayed 1 night in Sep 2024

2/10 Terrible

richard

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
They screwed my reservation so I took it in stride and offered to pay for an upgrade to what I originally had reserved. The night manager/ housekeeper say she couldn't upgrade reservations mass by Expedia even though I was willing to pay cash for the difference. The room I had asked for was available and the hotel was less than half full. The breakfast sucked with powdered eggs and a faulty waffle maker. Bad bacon.
Stayed 1 night in Oct 2024

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing, room was good but bed was hard. Woke up a few times to emergency vehicles. Otherwise, a great stay.
Stayed 1 night in Sep 2024

6/10 Okay

Jared

Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean and quiet. The staff members are friendly and accommodating. Breakfast is adequate.
Stayed 1 night in Sep 2024

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay. The only downside was the shower head. It needs to be updated.
Stayed 1 night in Sep 2024

10/10 Excellent

Bradley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, good service,
Stayed 1 night in Sep 2024

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Kim

Traveled with partner, Traveled with family
Disliked: Staff & service
Disappointed in Orbitz. I Prepaid for this reservation and when we arrived the Best Western agent told us "the Orbitz (Expedia) credit card has been declined"although we were charged and pre paid for room the Agent told us she "had to cancel and rebook us" until I could get the Orbitz/Expedia credit card to clear.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stop Great Service
Facility was clean well-staffed, friendly customer service
Stayed 1 night in Aug 2024

8/10 Good

Jennifer

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It says pet friendly but it's pets up to 40 pounds only. Keep that in mind when traveling.
Stayed 1 night in Aug 2024

6/10 Okay

Maura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Elaine

Stayed 3 nights in Aug 2024

8/10 Good

Sylvia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Dansby

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Surprised
Check in person actually suggested Hotels.com wasn’t the best way to make a reservation, said calling the hotel was better. Said his direct rate was $5 cheaper than Hotels.com. Surprising…
Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Stayed 1 night in Aug 2024