This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning, a 24-hour front desk, and tour/ticket assistance.
Waterloo Guest House offers 16 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. This Black River hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include bathtubs or showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Black River hotel also offers an outdoor pool, a terrace, and tour/ticket assistance. Complimentary self parking is available on site.
Waterloo Guest House is a smoke-free property.
Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Waterloo Guest House has a restaurant on site.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Daily full breakfast available 7:30 AM to 10:00 AM for a fee: USD 10 to 25 per person
A bar/lounge
A restaurant
Things to do
Outdoor pool
Family friendly
Outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Direct access to the beach
Pool umbrellas
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
Smoke-free property
Room amenities
Bathroom
Bathtub or shower
Free toiletries
Private bathroom
More
Air conditioning
Iron/ironing board
Soundproofed rooms
Policies
Check-in
Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 10 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Fee for full breakfast: approximately USD 10 to 25 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Waterloo Guest House Hotel
Waterloo Guest House Black River
Waterloo Guest House Hotel Black River
Waterloo Guest House Reviews
Reviews
4.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Check-in is noon . I arrived around 4:30pm. The original hotel was horrible falling apart. Look like a scene from a horror movie. I went to the front desk the doors where lock and the lights where off. I when to the back looking for staff or someone. The place was empty. Look like a ghost town. Dogs walking around was the only life i saw there. I called the number and got a voice mail. I stayed there until 5:15pm. Kept calling and kept getting the voice mail. I needed a place to stay that night. I ended up booking a room at Port of Call. Called Waterloo again voice-mail. 8pm called again no return just the same voice-mail same message. I never was able to check in. I tried to cancel online and it was too late. I should get a refund. They called me the next day and hang up when i answered. I will call my bank Monday when i get back to the States. I will demand a refund. I will never recommend this hotel to my worse enemy. So unprofessional.
Nasty Nasty Nasty.. staff cluess. Not certain who check us in maybe the cook, bartender or the babysitter holding a child . No tv .No hot/bottle water . No WiFi .. no shower head on shower ?? (Make no difference couldn’t take a shower) Bedbugs ?? Unfortunately I Can’t prove this since I didn’t do a good check for them when I cover the bed with the disposable sheets like I always do .was to exhausted.. however the bites on my body tell a different story. I wouldn’t recommend this place to a dog and they were plenty on the property.. thank God it was 1 nite only layoff for a funeral .. You need to take his property off your website bad for business seriously. Unsanitary conditions..
The rooms were very clean. Best amenities were air conditioning and hot water. Will visit again!
Shannon
Stayed 3 nights in Aug 2023
2/10 Terrible
Ava Marie
Aug 8, 2023
Ava Marie
Stayed 2 nights in Aug 2023
4/10 Poor
Jose
May 17, 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The pool was dirty but the rooms were okay with ac. The ac was great. There is nothing to do really around so it is not complete the hotels faults for the deterioration on their premises. Not the best best to be or travel to
Al ver la cantidad de moho en el techo, mis clientes decidieron no hospedarse allí.
Tuvimos que buscar una alternativa a cargo mío.
La ubicación es buena; pero hace mucha falta la limpieza.
Además el edificio antiguo al frente no contribuye en nada a una imagen acogedora.