SureStay Plus Hotel by Best Western Black River Falls

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Black River Falls

Lobby
In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk
Restaurant
Indoor pool, sun loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Housekeeping
  • Breakfast included
  • Laundry

Explore the area

Map
600 Oasis Rd, Black River Falls, WI, 54615
  • Jackson County Forestry & Parks
    ‪4 min drive‬
  • Jackson Correctional Institution
    ‪4 min drive‬
  • Ho-Chunk Gaming Black River Falls
    ‪5 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking, Microwave

  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Double Beds, Non Smoking, Microwave

  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking, Microwave

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Microwave

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

SureStay Plus Hotel by Best Western Black River Falls

Black River Falls hotel with bar/lounge
An indoor pool, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Black River Falls offers 141 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Black River Falls hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

SureStay Plus Hotel by Best Western Black River Falls features an indoor pool and a fitness center. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and meeting rooms. Event facilities measuring 4435 square feet (412 square meters) include conference space. This business-friendly hotel also offers a vending machine, a picnic area, and coffee/tea in a common area. Complimentary self parking is available on site.

SureStay Plus Hotel by Best Western Black River Falls is a smoke-free property.

A complimentary continental breakfast is served each morning between 6 AM and 9:30 AM.
The Orange Moose Bar - Onsite bar. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • The Orange Moose Bar

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 4,435 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Handrails in stairways (31 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1974
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per night (maximum USD 100 per stay), plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are available for USD 5.0 per night

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per accommodation, per night (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 5.0 per night
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Arrowhead BEST WESTERN
BEST WESTERN Arrowhead
BEST WESTERN Arrowhead Lodge
BEST WESTERN Arrowhead Lodge Black River Falls
BEST WESTERN Arrowhead Lodge Hotel
BEST WESTERN Arrowhead Lodge Hotel Black River Falls
Best Western Arrowhead Hotel Black River Falls
Best Western Black River Falls
Black River Falls Best Western
Best Western Arrowhead Black River Falls
SureStay Plus Hotel by Best Western Black River Falls Hotel

SureStay Plus Hotel by Best Western Black River Falls Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 248 out of 785 reviews
Rating 8 - Good. 264 out of 785 reviews
Rating 6 - Okay. 145 out of 785 reviews
Rating 4 - Poor. 74 out of 785 reviews
Rating 2 - Terrible. 54 out of 785 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Will stay again.
Stayed 4 nights in Dec 2024

6/10 Okay

Diane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room
Breakfast good. Bar and hotel nice over all. Room were disceiving from pictures on website
Stayed 1 night in Dec 2024

10/10 Excellent

Nicholas, Eden Prairie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveler

Room with 1 queen bed was very very small. Could hear the bathtub filling in the room above me. Could hear a person in the workout room next to my room at 6am. Bar was open but only serves pizza. Nice bartender.
Stayed 1 night in Nov 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Large rooms, check in efficient, best breakfast of the many hotels I have stayed at
Stayed 4 nights in Aug 2024

10/10 Excellent

Benny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Michele M.

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Liked that it was on the trail.
Stayed 2 nights in Oct 2024

8/10 Good

Eva

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It's a good place to stay for ranger riding.
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Paul

Disliked: Amenities
We stay at this property because of the convenience of onsite bar/restaurant. Restaurant was closed the entire weekend because "bartender called in" Unacceptable reason as far as we're concerned. Also the landscaping is all overgrown and unkept. I've been staying there for years and have never seen it looking this bad. Staff is excellent and doing their best, even with poor management.
Stayed 2 nights in Oct 2024

8/10 Good

catherine

Traveled with group
Liked: Cleanliness, staff & service
a dated gem
Property showed wear and tear, however the bed linens, mattress, etc were very comfortable.
Stayed 1 night in Sep 2024

8/10 Good

Michael

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Friendly staff, hotel is a bit faded
Stayed 1 night in Oct 2024

10/10 Excellent

Cheryl

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cynthia was awesome, she changed our rooms from the lower level to the 2nd floor and adjoining, we so appreciated it
Stayed 1 night in Oct 2024

8/10 Good

PAM

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Initially told we could not check in til 4 which caused a problem as we were going to a wedding,the shuttle picking us up at 2:30 from hotel.The front gal suggested I go to a gas station to shower and would not budge. The head of housekeeping did get involved and was very accommodating and secured a room for us.
Stayed 1 night in Oct 2024

2/10 Terrible

Gustavo

Traveled with family
Disliked: Property conditions & facilities
Had my screen stolen
Stayed 2 nights in Oct 2024

10/10 Excellent

Sandra

Very friendly staff!
Stayed 3 nights in Oct 2024

10/10 Excellent

Mechelle

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Could hear freeway traffic.
Stayed 1 night in Sep 2024

6/10 Okay

Amy

Traveled with group
Liked: Cleanliness, staff & service
Loved the location to major roads
Stayed 2 nights in Sep 2024

10/10 Excellent

gregory

Liked: Cleanliness, staff & service, property conditions & facilities
I wished the hot tub was a little bit warmer
Stayed 1 night in Sep 2024

8/10 Good

Daunn

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It fit our needs well for our trip
Stayed 3 nights in Sep 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Sharon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Clean and comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Nick, Campbell River

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happen upon this property by surprise and booked it and didn’t think it was in the town that was in very pleased with the facility very homey and staff were all delightful and had a great day nice and quiet
Stayed 1 night in Sep 2024