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SureStay Plus Hotel by Best Western Black River Falls

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SureStay Plus Hotel by Best Western Black River Falls

Lobby
In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk
Restaurant
Indoor pool, sun loungers

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Housekeeping
  • Laundry
  • Breakfast included

Explore the area

Map
600 Oasis Rd, Black River Falls, WI, 54615
  • Jackson County Historical Society Museum
    3 min drive
  • Jackson County Forestry & Parks
    4 min drive
  • Del Bean Coffee & Cheese
    1 min walk
  • Tomah Station
    30 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Standard Room, 1 Queen Bed, Non Smoking, Microwave | In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking, Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, individually decorated, individually furnished, desk

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Microwave

Standard Room, 2 Double Beds, Non Smoking, Microwave | In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking, Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

Suite, 1 King Bed, Non Smoking, Microwave | In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Microwave

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Room amenity

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub | In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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About this property

SureStay Plus Hotel by Best Western Black River Falls

Black River Falls hotel with bar/lounge
An indoor pool, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Black River Falls offers 141 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Black River Falls hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

SureStay Plus Hotel by Best Western Black River Falls features an indoor pool and a fitness center. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and meeting rooms. Event facilities measuring 4435 square feet (412 square meters) include conference space. This business-friendly hotel also offers a vending machine, a picnic area, and coffee/tea in a common area. Complimentary self parking is available on site.

SureStay Plus Hotel by Best Western Black River Falls is a smoke-free property.

A complimentary continental breakfast is served each morning between 6 AM and 9:30 AM.
The Orange Moose Bar - Onsite bar. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • The Orange Moose Bar

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 4,435 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Handrails in stairways (31 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1974
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per night (maximum USD 100 per stay), plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are available for USD 5.0 per night

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per accommodation, per night (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 5.0 per night
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Arrowhead BEST WESTERN
BEST WESTERN Arrowhead
BEST WESTERN Arrowhead Lodge
BEST WESTERN Arrowhead Lodge Black River Falls
BEST WESTERN Arrowhead Lodge Hotel
BEST WESTERN Arrowhead Lodge Hotel Black River Falls
Best Western Arrowhead Hotel Black River Falls
Best Western Black River Falls
Black River Falls Best Western
Best Western Arrowhead Black River Falls
SureStay Plus Hotel by Best Western Black River Falls Hotel

SureStay Plus Hotel by Best Western Black River Falls Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 247 out of 781 reviews" "
Rating 8 - Good. 262 out of 781 reviews" "
Rating 6 - Okay. 145 out of 781 reviews" "
Rating 4 - Poor. 74 out of 781 reviews" "
Rating 2 - Terrible. 53 out of 781 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nick, Campbell River

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happen upon this property by surprise and booked it and didn’t think it was in the town that was in very pleased with the facility very homey and staff were all delightful and had a great day nice and quiet
Stayed 1 night in Sep 2024

10/10 Excellent

Beth, Hartford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the atv trail
Stayed 1 night in Sep 2024

8/10 Good

Kristie

Stayed 1 night in Aug 2024

8/10 Good

Jennifer

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location but property is well used because of location to ATV trails. Grounds need to be refreshed. Love that it is dog-friendly. Staff was excellent.
Stayed 3 nights in Sep 2024

10/10 Excellent

RaeAnna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved where it's located, the size of the room, the super comfortable bed and the attempts to up keep a cool, cozy, vintage building. It has charm and beautiful decor that compliments the wilderness and community it's in. The staff that I interacted with were all SUPER sweet and helpful. The breakfast had wonderful hot food options and simple cold food options. The Orange Moose has limited appetizers and limited pizza only, so if you're truly hungry, go to a restaurant first and let them take care of your drinking munchies. The selection of beer can be considered limited to some, but it definitely has your regular, no fuss domestics. Again, had a cool, cozy vintage vibe. Unfortunately, our room got a musty smell when we turned the AC to 70/72 degrees instead of the 68 we walked into at check in. The AC unit had a decent amount of dust in it when you looked into the air flow opening. We felt like we had to keep the bathroom fan on the entire time and turn back to 68 cold on a cool overnight, to try keeping the musty smell at bay. The effort to update the paint in the room and hallways looked rushed and uneven. Despite the AC issue I know they wouldn't have been able to fix right away, if they can get a team in to assess and address their whole buildings heating and cooling units for the musty issues, we'd love to come back and stay again because the rest was so wonderful.
Stayed 2 nights in Aug 2024

6/10 Okay

Erik

Stayed 1 night in Aug 2024

2/10 Terrible

Daniel

Disliked: Amenities, property conditions & facilities
Rooms smelt moldy and gross bathrooms and shower were very dirty checked out early due to the overall poor hotel quality
Stayed 2 nights in Sep 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service
Nice property. A lil musty. I think it was the air conditioner
Stayed 2 nights in Aug 2024

8/10 Good

Charles

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Decent stay
Been going there 1-2 times a year for last 5 years to ride the trails, still a decent place to stay,Room was clean, but need to start doing some upgrades, things are starting to look old. Hot tub could use some TLC. A new toaster and a second waffle maker during busy weekend would make things go quicker for breakfast.
Stayed 3 nights in Aug 2024

6/10 Okay

Sebastien

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Carrie, Hartford

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient with ATV trail.
Stayed 1 night in Aug 2024

6/10 Okay

Stormi

Stayed 3 nights in Aug 2024

10/10 Excellent

April

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super nice!
Stayed 2 nights in Aug 2024

6/10 Okay

Lynn

Liked: Cleanliness, staff & service
Staff members were great! Property is very run down and dated. Our room (which we booked only because it was the last option available in the area) smelled strongly of cleaning supplies (and not in a good way!) Overall, a very average property that could use some updating and TLC.
Stayed 1 night in Aug 2024

8/10 Good

christina

Liked: Staff & service
Stayed 2 nights in Aug 2024

6/10 Okay

Brittney

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was wonderful but the property was not in great shape and not very clean
Stayed 1 night in Aug 2024

4/10 Poor

Elizabeth

We checked into 219 and our room was fine other than the bathroom sink was falling off the wall. We were shown the limited menu in the bar at the front desk. But when we went to restaurant... there was nothing but pizza. even more limited. Then starting at 130am there was a drunken argument for hours in the hallway and the room beside us. I tried to call the front desk but the room phone did not work and we did not have a cell signal.
Stayed 1 night in Aug 2024

10/10 Excellent

Priscilla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Make a trip to this area once a year and always stay here. Great facility!
Stayed 1 night in Aug 2024

10/10 Excellent

john

Traveled with family
Stayed 1 night in Jul 2024

10/10 Excellent

Shannon, new london

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the pool and hot tub. The room was clean and was quiet.
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Stayed 1 night in Jul 2024

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great hotel at an affordable price. Clean room and lobby. Decent breakfast. Would stay here Again.
Stayed 1 night in Jul 2024

2/10 Terrible

Glenn

Traveled with group, Traveled with pets, Traveled with family
Disliked: Cleanliness
Took 3 tries to get a room with beds made! They kept giving me keys for rooms and when I opened doors bedding was on chairs in the room. When I finally got a room the bed I had had crappy sheets that kept coming off the bed! The breakfast wasn’t too bad and the whole area looked nice.
Stayed 1 night in Jul 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024