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Park Head Hotel

3.5 star property

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Photo gallery for Park Head Hotel

Courtyard
Exterior
Shower, rainfall showerhead, free toiletries, hair dryer
Bar (on property)
Family Room | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Pet friendly

Explore the area

Map
13 Park View Terrace, Bishop Auckland, England, DL14 8QB
  • Auckland Castle
    ‪2 min drive‬
  • Binchester Roman Fort
    ‪7 min drive‬
  • Durham University
    ‪12 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪44 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Superior Double Room

9.4 out of 10
Exceptional
(9 reviews)
  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 225 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Family Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Twin Room

Twin Room | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Single Room

Single Room | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 190 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite

Suite | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Park Head Hotel

3.5-star Bishop Auckland hotel close to Auckland Castle
Along with a restaurant, this smoke-free hotel has a bar/lounge and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a garden, and a banquet hall are onsite. Change of towels is available on request.
Park Head Hotel offers 38 accommodations with hair dryers and complimentary toiletries. Televisions come with digital channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Event facilities measuring 538 square feet (50 square meters) include conference space. This business-friendly hotel also offers a terrace, a garden, and a water dispenser. Complimentary uncovered self parking is available on site.

Park Head Hotel is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:30 AM and 9:30 AM and on weekends between 8:00 AM and 10:00 AM.
The Oak Room - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 12.50 for adults and GBP 7.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Oak Room

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 538 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Magnifying mirror
  • No elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with digital channels

Food and drink

  • Restaurant dining guides

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 12.50 for adults and GBP 7.50 for children
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators

Property is also known as

Park Head Hotel Hotel
Park Head Hotel Bishop Auckland
Park Head Hotel Hotel Bishop Auckland

Park Head Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 55 out of 88 reviews
Rating 8 - Good. 30 out of 88 reviews
Rating 6 - Okay. 3 out of 88 reviews
Rating 4 - Poor. 0 out of 88 reviews
Rating 2 - Terrible. 0 out of 88 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and spacious

Nice, clean and spacious. Bed a little uncomfortable for me, but we all can not like the same.
Stayed 1 night in Apr 2025

8/10 Good

Ann

Stayed 4 nights in Apr 2025

10/10 Excellent

carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Phillip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Anita

Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay, I'd go again.

A very well organised hotel. The staff were very friendly and helpful. The food was of a bery high standard. Also its located not far from the attractions in Bishop Auckland. I would definitely return.
Stayed 1 night in Apr 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spotlessly clean everywhere. Staff were extremely welcoming & friendly. Food was delicious. No complaints
Stayed 3 nights in Apr 2025

10/10 Excellent

Wendy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Dave

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable & good food.

Comfortable
Stayed 2 nights in Mar 2025

6/10 Okay

David

Business traveler
Liked: Cleanliness, staff & service
Road noise was an issue in the suite and front rooms - no double glazing, insufficient heating.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mark

Stayed 1 night in Feb 2025

10/10 Excellent

Craig

Stayed 2 nights in Jan 2025

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Chris

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally good. Only problem was the pre booked £20 dinner. That would work with a set meal. It doesn't work well a la carte
Stayed 1 night in Dec 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very kind and accommodating. I made an error when I booked the room and they easily resolved it. Food options and overall experience was amazing! I would stay there again!
Stayed 4 nights in Dec 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We wanted a dog friendly hotel and that they certainly delivered
Stayed 1 night in Dec 2024

10/10 Excellent

Alan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Barry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good hotel, friendly staff bar and restaurant was good
Stayed 1 night in Nov 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stopover to visit friends.....

Easy to find with lots of free parking. A warm welcome in a stylish reception. A spotlessly clean, spacious and nicely decorated room. A comfortable night's sleep. A powerful shower with complimentary toiletries. Again a warm welcome at breakfast. The dining room is bright and modern and a lovely place to eat. We were told to help ourselves at the continental style buffet and given a hot menu with lots of choices to order. Service was fast and we were really happy with our food choices. It was a good breakfast to set us up for the day. A lovely place, great value for money, we would recommend to others and definitely stay here again ourselves. Well done to all who work there including those behind the scenes.
Stayed 1 night in Oct 2024

10/10 Excellent

Alan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with very welcoming and helpful staff. Extra bonus was the EV charging point in the car park. High quality food and varied menu, including vegan options. Only minor issue was the cooked breakfast was only served from 7:30am, which affected my early start, but otherwise very good. Great location, easy to find and in a lovely setting with gardens and outdoor tables. Highly recommended.
Stayed 1 night in Nov 2024

10/10 Excellent

odette

Stayed 1 night in Sep 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very enjoyable stay.

Visiting the area house hunting. The hotel was perfectly located to get around. Very comfortable room, warm and very well appointed. Breakfast was excellent, and the evening meals too. Unfortunately the Sunday roast was disappointing, but all in all the food was good. The staff were excellent, efficient and friendly. Special mention to Sasha in the restaurant, who went above and beyond to provide great service, especially when the Wi-Fi failed and our order was lost. Thankyou all.
Stayed 3 nights in Oct 2024

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024