The Regency Hotel Solihull

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Regency Hotel Solihull

Desk, iron/ironing board, free WiFi, bed sheets
Bar (on property)
Front of property
Bar (on property)
Executive Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.2 out of 10

Good

Popular amenities

  • Restaurant
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Explore the area

Map
Stratford Road, 0, Solihull, England, B90 4EB
  • Blythe Valley Park
    5 min drive
  • Touchwood Shopping Center
    7 min drive
  • National Exhibition Centre
    12 min drive
  • Birmingham (BHX)
    18 min drive

Room options

Family Quadruple Room, Multiple Beds

  • 27 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Executive Double Room

  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard Twin Room, 2 Twin Beds

  • 161 sq ft
  • Sleeps 3
  • 2 Twin Beds

Standard Room, 1 King Bed

  • 247 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Single Room, 1 Twin Bed

  • 97 sq ft
  • Sleeps 1
  • 1 Twin Bed

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About this property

The Regency Hotel Solihull

Solihull hotel with restaurant
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and a meeting room.
The Regency Hotel Solihull offers 111 accommodations with coffee/tea makers and hair dryers. Digital television is provided.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. Onsite parking is available (surcharge), along with a car charging station.

The Regency Hotel Solihull is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 12.95 for adults and GBP 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Built in 1850
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.95 for adults and GBP 8 for children
  • Uncovered self parking fee: GBP 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number GB927147514

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Regency Hotel Solihull
Regency Solihull
The Regency Solihull Solihull
The Regency Hotel Solihull Hotel
The Regency Sure Coll. by Best W
The Regency Hotel Solihull Solihull
The Regency Hotel Solihull Hotel Solihull
The Regency Hotel Sure Hotel Collection by Best Western

The Regency Hotel Solihull Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 282 out of 1024 reviews" "
Rating 8 - Good. 305 out of 1024 reviews" "
Rating 6 - Okay. 197 out of 1024 reviews" "
Rating 4 - Poor. 136 out of 1024 reviews" "
Rating 2 - Terrible. 104 out of 1024 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Akeel

Stayed 1 night in Aug 2024

10/10 Excellent

Tam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jack is amazing, friendly welcome and great service as always! Fast check in
Stayed 2 nights in Aug 2024

2/10 Terrible

Lee

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Receptionist was amazing. But my god the room was rubbish the bed was leaning to 1 side. The mattress springs were broken the whole bed needed replacing. I’m surprised it ain’t been closed down yet. Bar staff could not be bothered. And when you asked for something. It seem like to much effort. Not being funny but they are paid to do the job so why accept the vacancy if you won’t do it to the best of their abilities. I’m going to make sure everyone I know up and down the country never stays as I don’t want them to have the same experience. I honestly hand on heart feel an apology IS NOT good enough and compensation should be given.
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for business stay
Friendly staff, good bars, nice food
Stayed 1 night in Aug 2024

4/10 Poor

Selina

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Surprisingly basic and in need of a facelift
The room was very disappointing and basic Not a reflection of the overall look & feel Harry Bar looked great as did the cafe room So we had high hopes for the room. We got quite a shock, the room was basic, curtains looked like something I had as a student Bath was filthy Bathroom was old fashioned and clearly not maintained
Stayed 1 night in Jul 2024

10/10 Excellent

Dennis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice , good food, entertainment was a bonus
Stayed 1 night in Jul 2024

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Yousif

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Michael

Stayed 1 night in Jul 2024

10/10 Excellent

Sarah

Stayed 1 night in Jul 2024

2/10 Terrible

mike

Business traveler
Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

2/10 Terrible

Lee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Over priced it’s like being in a nursing home or maybe a mental heath ward. No1 seems to care. Customers included one of the worst hotels around.
Stayed 1 night in Jul 2024

10/10 Excellent

Garry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Lucy

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The bed did not have a mattress orotector on and the matress including sheet had stains on (dont want to know what off) shower head was full of limescale and didnt come out properly pillow case was stained to death pillow protector had hairs embedded in it as did the matress top very outdated furniture like from a very elderly persons house back in the day we also annoyingly got woken up by the fire alarm which had went off as soon as we skimpered clothes on to leave and nothing was said about it nor was i asked how my stay was, a hostel would probleys have been a better stay
Stayed 1 night in Jul 2024

6/10 Okay

Jenny

Liked: Cleanliness, staff & service
Hotel looked tired, lift not working had to carry our own bags.
Stayed 3 nights in Jul 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunately, this hotel has gone down significantly. Firstly, there was noone on the desk to check in. Had to wait ages for someone to come. The hallways and bedrooms smelt really badly and the rooms are just tired and aged. Vile
Stayed 1 night in Jul 2024

2/10 Terrible

Michael

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid!
Poor hotel which has not reinvested evidently in years. Lift was broken with a piece of paper that looked like it had been there a while. Beds are so worn there is no support whatsoever. And the highlight, mould all over the bathroom as evidenced from the picture. Should be shut down for health reasons.
Stayed 1 night in Jul 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Margaret

Stayed 1 night in Jul 2024

8/10 Good

Harjit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Regency Review.
Room was a good size for a family of 4. Hotel was lovely. Jack at Reception was friendly and professional. The only negative was the shower. The water was too hot to shower under. Jack was made aware in the morning and compensated us accordingly. Very happy with this. Breakfast was delicious. Would definitely stay again.
Stayed 1 night in Jul 2024

10/10 Excellent

Tam

Liked: Staff & service, property conditions & facilities
Great service, the guy at the reception was very welcoming and checked us in smoothly. We expected to pay for parking but was told after 5pm Friday to Sunday it’s free, bonus!! Nice location for some peace and quiet or couple time.
Stayed 2 nights in Jul 2024

6/10 Okay

Andrew

Liked: Staff & service, room comfort
Solid, but not spectacular
Hotel and room were to be expected for the price. The hotel is a no frills typical 3 star. The food was nice and the bar area has been done up well. The lift was not working and as I was told is very ‘temperamental’ so do not expect it to be working when you stay.
Stayed 1 night in Jul 2024

2/10 Terrible

James

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor
I didn't expect too much, as the hotel was a cheap option as a stop on business. It managed to deliver below my low expectation. The first interaction that you have is to be charged £10 for parking. I searched online for a hotel with parking, and I would likely have chosen a different option. The first thing that you experience at this hotel is a mugging. The room was nothing like the pictures. Dated, awful furniture and a bed that might has passed as a trampoline. Just dismal. There were doors banging until the small hours, and this started again in the morning. No soft close mechanisms. The large gap at the bottom of the door ensured that light came in from the corridor so the room was never dark. In the morning the shower didn't work so I had to have a bath, but at least the water was warm. Nothing about this hotel makes me ever want to go back. As someone else has noted you are not asked how your stay was when you check out. They know.
Stayed 1 night in Jul 2024