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New Hall Hotel & Spa

4.0 star property

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Photo gallery for New Hall Hotel & Spa

Indoor pool
Front of property
Deluxe Double Room | 1 bedroom, premium bedding, in-room safe, individually decorated
Golf
Lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
Walmley Road, Sutton Coldfield, England, B76 1QX
  • Sutton Park
    ‪6 min drive‬
  • Belfry Golf Club
    ‪10 min drive‬
  • Villa Park
    ‪13 min drive‬
  • Birmingham (BHX)
    ‪18 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, premium bedding, in-room safe, individually decorated

Classic Double Room

  • 266 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, premium bedding, in-room safe, individually decorated

Deluxe Double Room

  • 526 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | 1 bedroom, premium bedding, in-room safe, individually decorated

Executive Double Room

  • 327 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | 1 bedroom, premium bedding, in-room safe, individually decorated

Classic Twin Room

  • 266 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Single Room

Classic Single Room | 1 bedroom, premium bedding, in-room safe, individually decorated

Classic Single Room

  • 210 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

New Hall Hotel & Spa

4-star Sutton Coldfield hotel with golf course
This hotel features a full-service spa, a golf course, and an indoor pool. WiFi in public areas is free. Other amenities include a restaurant, a health club, and a bar/lounge.
New Hall Hotel & Spa offers 60 air-conditioned accommodations with DVD players and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Satellite television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries.

This Sutton Coldfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including an outdoor tennis court and a health club. In addition to an indoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

New Hall Spa has 3 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, New Hall Hotel & Spa features a golf course and an outdoor tennis court. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

5 meeting rooms are available. This family-friendly hotel also offers an indoor pool, a health club, and a sauna.

New Hall Hotel & Spa has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning.
New Hall Hotel & Spa has a restaurant on site.
The Terrace Restaurant - Overlooking the garden, this fine-dining restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available for a fee: GBP 22.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Restaurants on site

  • The Terrace Restaurant

Things to do

  • 9-hole golf course
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Mini golf
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Mini golf

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • No elevator
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Banquet hall
  • Built in 1212
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 22.50 per person
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Only children under 18 years old are allowed in the pool from 9 AM to 11 AM, and 3 PM to 5 PM, 7 days a week.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

New Hall Hotel
New Hall Hotel Sutton Coldfield
New Hall Sutton Coldfield
New Hall Hotel And Spa
Hotel New Hall
New Hall Hotel & Spa Hotel
New Hall Hotel & Spa Sutton Coldfield
New Hall Hotel & Spa Hotel Sutton Coldfield

New Hall Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 367 out of 541 reviews
Rating 8 - Good. 129 out of 541 reviews
Rating 6 - Okay. 29 out of 541 reviews
Rating 4 - Poor. 10 out of 541 reviews
Rating 2 - Terrible. 6 out of 541 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew, Downham Market

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is truly in different league to other hotels, loved it. Whilst the food in the restaurant is amazing, the only criticism I have, is there needs to be more obvious options for families, 3 main course and drinks for over £100 pound for adults is fine for the quality of the food, but way to expensive for a family. Still for a romantic getaway its truly amazing., and I would definitely go back. St
Stayed 2 nights in Feb 2025

6/10 Okay

james

Business traveler
Liked: Room comfort
Disliked: Staff & service

If you want to eat go else where

Couldn’t get a table for evening meal.
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

New Hall one night stay

We knew it was an old and historic hotel but wasn’t expecting it to be so drab, dark and dingy. It wasn’t very clean in the communal areas although our room was very clean. The bar/lounge was so disappointing, the large windows at either side were covered by closed curtains, the room was unclean to say the least. The small area by the bar was so unwelcoming and uncomfortable to sit. The restaurant was closed so we had to order from the bar menu for our lunch and dinner, not a very healthy menu. The pool and jacuzzi were lovely, well kept and clean. The grounds are lovely, such a shame the inside is invested in, it needs a total facelift inside. All of the staff though were absolutely amazing! Nothing too much trouble, so helpful, polite and friendly, can’t praise them enough, especially the receptionist, she was just wonderful (blonde lady), this was the saving grace. We had breakfast in the restaurant the next morning, which had a good choice and was delicious. Although again very dark and drab, it can be made light and airy and welcoming and still be in keeping with the history of the building.
Stayed 1 night in Jan 2025

10/10 Excellent

Anishka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was amazing! Enjoyed our body massage! Had a lovely time
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Mandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Jan 2025

10/10 Excellent

Rob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Christmas done to perfection

Amazing location and fantastic staff. We booked for a single night as a Christmas treat for 6 of us ranging from 9 to 84. The hotel itself is simply stunning, oozing history everywhere you look. What made the occasion so special however was the quality of service from every member of staff. From check in, to the spa through to our excellent Christmas meal nothing was too much trouble and everyone was polite and warm Our meal itself was of a very high standard. We had to wait a short time to order and be served our starters but from that point on it really was exceptional Given the occasion and the spread of ages in our party I cannot praise the venue enough. A truly memorable stay
Stayed 1 night in Dec 2024

6/10 Okay

Adam

Traveled with family and small children
Liked: Cleanliness
It seems like a nice hotel but I think they were having some challenges when we stayed - our rooms were no where near each other, heat issues in one room as the thermostat appeared to be broken, and an hour wait with no explanation for dinner.
Stayed 1 night in Nov 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

miles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay at New Hall, particular impressed by every member of staff I engaged with, every one of them was very pleasant and helpful. Nothing was to much trouble
Stayed 1 night in Nov 2024

8/10 Good

Ken

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the hotel and its location suited us as the friends we were visiting lived nearby, good price for the nights accommodation, great food in a lovely setting but a little expensive, staff very helful and nothing a problem.
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel with Delicious Food and Wonderful Sta

Lots of great things to rave about but the number one was the staff. They were exceptional, from the receiption to the restaurant, they really made our stay. Next to mention was the food which was top notch and our vegan was very well catered for. The spa was also very good, with a nice pool for splashing about as well as a modest sized gym. Ww had massages which were great. Finally the building and it's grounds were incredible. It even has a moat! It feels like your staying in a piece of history. Overall, top notch and highly recommended.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and wine selection
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

ryan

Disliked: Staff & service

Not great for the price we paid/

The milk in our room for tea and coffee was 2 months out of date. Requested new milk, took 2 hours for someone to get us some. Bed sheet had blood stains on it. Bathroom sealing had mould. For the price I paid I expected a lot b er ter than this
Stayed 1 night in Aug 2024

10/10 Excellent

Isatou

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So beautiful and with wonderful staff

The property is stunning. Absolutely gorgeous and beautifully maintained. Staff are all fantastic personalities and nothing is too much trouble. If had to be extremely picky - would say the bar is over priced and the pillows are too soft but nothing that effected our stay and would recommend to anyone.
Stayed 2 nights in Aug 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Bernadette

Stayed 1 night in Jun 2024

10/10 Excellent

L

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Nicola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and fantastic facilities. The restaurant served brilliant food and we enjoyed relaxing in the bar in the evenings. We went for walks in the grounds every day as its location was stunning.
Stayed 3 nights in May 2024

10/10 Excellent

NYREE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Historic buildings, great staff, good spa facilities, relaxing stay
Stayed 2 nights in May 2024

10/10 Excellent

Ben

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, amazing hotel grounds and lovely rooms. We had the room service, and there was a great selection on the menu. Plenty to do around the grounds and wider area.
Stayed 1 night in May 2024