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Metro Inns Walsall

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Metro Inns Walsall

Bar (on property)
Front of property
Iron/ironing board, free WiFi, bed sheets
Bar (on property)
Standard Double Room, Ensuite | Room amenity

Reviews

5.6 out of 10

Popular amenities

  • Parking included
  • Restaurant
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Birmingham Rd, Walsall, England, WS5 3AB
  • Bescot Stadium
    4 min drive
  • Villa Park
    12 min drive
  • Black Country Living Museum
    15 min drive
  • Birmingham (BHX)
    30 min drive

Room options

View all photos for Premier Double Room, 1 Double Bed, Refrigerator

Premier Double Room, 1 Double Bed, Refrigerator | Iron/ironing board, free WiFi, bed sheets

Premier Double Room, 1 Double Bed, Refrigerator

  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room, Accessible, Ensuite

Iron/ironing board, free WiFi, bed sheets

Double or Twin Room, Accessible, Ensuite

  • Sleeps 3
  • 1 Twin Bed

View all photos for Twin Room, Ensuite

Iron/ironing board, free WiFi, bed sheets

Twin Room, Ensuite

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room, Ensuite

Iron/ironing board, free WiFi, bed sheets

Standard Double Room, Ensuite

  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

Barons Court Hotel

Parking included
Free WiFi
Air conditioning
Breakfast available
3.4 out of 5, (928)
The price is $69
per night
$83 total
includes taxes & fees
Dec 8 - Dec 9
Barons Court Hotel

About this property

Metro Inns Walsall

Walsall hotel with restaurant
Along with a restaurant, this hotel has a bar/lounge and a meeting room. Self parking is free. Other amenities include a 24-hour front desk.
Metro Inns Walsall offers 96 accommodations. Digital television is provided.

Bathrooms include showers. This Walsall hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Limited complimentary onsite parking is available on a first-come, first-served basis.

Metro Inns Walsall has designated areas for smoking.

Broadway Bar and Grill - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking (max 2 spaces per unit)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Broadway Bar and Grill

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Electric kettle

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Metro Inns Walsall Hotel
Metro Inns Hotel
Metro Inns
Metro Inns Walsall Hotel
Metro Inns Walsall Walsall
Metro Inns Walsall Hotel Walsall

Metro Inns Walsall Reviews

Reviews

5.6
Rating 10 - Excellent. 140 out of 1003 reviews" "
Rating 8 - Good. 198 out of 1003 reviews" "
Rating 6 - Okay. 199 out of 1003 reviews" "
Rating 4 - Poor. 157 out of 1003 reviews" "
Rating 2 - Terrible. 309 out of 1003 reviews" "

5.6/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

4.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

KWABENA

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I did not like anything about the property.. very terrible
Stayed 1 night in Aug 2024

2/10 Terrible

Obed

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The room was great with an attached bath. Staff was helpful.
Stayed 1 night in Aug 2024

6/10 Okay

tim

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Paul

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is basic, the lifts are broken and the hotel is quite aged the bathroom sink had broken chip wood surrounding surface and the external and internal areas are old. It’s important to point out the Hotel is kept really CLEAN and the facilities are fine. The staff are friendly and helpful so for the price it represents good value if you’re not fussy. We slept well and paid the extra £10.00 for a later checkout. We were visiting family in the area not on vacation.
Stayed 1 night in Aug 2024

2/10 Terrible

Elaine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not book here
The photo's on the website are not like the actual room, to start with they wanted photo ID when husband didn't have his he refused us book in eventually said ok if we gave credit card it would be ok wasn't happy but we were do at a wedding. We were on 3rd floor lift was broken felt like bottom floors are for non hotel guests felt very frightened going to our room the door lock look likes it has been mended a few times the bed was disgusting mattress was stained and no mattress cover used the bathroom as although clean need work. Couldn't stay there disgusting and did not feel safe got changed and booked out. The guy on reception Couldn't careless when we explained just said fine no apologies was a bit worried about them having card details. This place needs taking of Hotels.com website
Stayed 1 night in Aug 2024

2/10 Terrible

Anjali

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't go here if you're a solo traveller especially a woman. Don't be attracted by the price spend a little more and stay somewhere safe.
Stayed 2 nights in Aug 2024

6/10 Okay

Ahmed Amin

Business traveler
Disliked: Staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Demi

Stayed 1 night in Aug 2024

2/10 Terrible

David

Disliked: Staff & service, amenities, property conditions & facilities
The reception staff need training in "hospitality" instead of speaking to GUESTS as if they are a nuisance. The room keycard had to be reprogrammed EVERY day. I went up to my room on day 2 and the card didn't work. Lift NOT working, so had to schlep from third floor down to reception. Card reprogrammed and I was TOLD it had to be redone EVERY day??!! Back up to the third floor and it didn't work. Back down to reception and the girl smirked as she said sorry, programmed two cards and TOLD me to return the second when I'd done with it. Whole place smelt of cigarette smoke so I bought air freshener. The room itself (317) was one I had stayed in when this was still a Travelodge (and the lift worked!!). I reckon the mattress was from that time (early 2000s!!) as it was lumpy and ripped with a metal bit sticking out at the top corner. DO NOT BOOK THIS PLACE.
Stayed 4 nights in Jul 2024

4/10 Poor

John

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Front of house was very rude upon arrival hotel is very tired lifts didn't work would not be revisiting
Stayed 2 nights in Jul 2024

4/10 Poor

Philip

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the best place in Walsall
Not great I was greeted by a very unhappy member of staff she was grumpy I was given a room on the 3rd floor the lift was out of order and according to one of the cleaning staff the lift has be out of order for 2 months but according th your Web site it was working. The room was not that bad but the bed was very uncomfortable. I won't be staying again.
Stayed 1 night in Jul 2024

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good quiet enviroment
Stayed 1 night in Jul 2024

2/10 Terrible

Harry

Disliked: Cleanliness, property conditions & facilities
Full of drug users, refugees and constant noise and banging throughout the night
Stayed 1 night in Jul 2024

2/10 Terrible

Jennifer

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid specially single females
Traveled for work and never felt more uncomfortable in a hotel in my life we said we were disabled when booking (booked a hotel that had a lift ECT) lift didn't work and we were on the 3rd floor asked for help with our cases reception apologiesed but had no way to help we had to struggle before a patron helped us. thankfully the bed was incredible uncomfortable. The shower set off the fire alarm whenever u opened the bathroom door the toilet plumbing was noisy there was always people in the carpark playing music at reception smoking or just hanging around that weren't even staying there there was police there ever day having loud conversations about people they were searching for. The room key reset ever day so before u could go to your room you had to get it scanned again meaning anyone hanging round could hear ur room number. This wasn't even told to us so we climbed all the stairs (again we're disabled) before having to go back down and find out what was going on (we did call reception but the guy didn't answer) when I went down he said he came after us but clearly didn't as it took us a good 5mins to get our case up some of the staff were blatantly sexist to us and others. We even asked to use the bathroom while waiting to check in to be told no so had to sit for 3 hrs before shift change and the new girl finally let us. It's incrediblely run down which I wouldn't have minded if they staff didn't make it feel like we were an inconvenience I can go on but I'm out of space
Stayed 3 nights in Jul 2024

6/10 Okay

Daniel

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

David

Disliked: Cleanliness, amenities, property conditions & facilities
No lift,room door broken lock.,i believe being for reffugee and other social problems
Stayed 1 night in Jul 2024

8/10 Good

James

Stayed 1 night in Jul 2024

2/10 Terrible

Chris

We never actually stayed as it was horrendous. Girl on reception had a face like a slapped back side no customer service skills at all.The place smelt of cigarettes and the lift was out of action we were meant to be on the 3rd floor. We had a look at the room I would not let a dog stay there. We actually went and stayed down the road at the premier inn. I have never seen anything like it to be honest you should pay us to stay there not the other way round.
Stayed 1 night in Jul 2024

6/10 Okay

ahmed amin

Business traveler
It was one night, Room was spacious and well equipped, Team is really friendly and cooperative
Stayed 1 night in Jul 2024

2/10 Terrible

adrian

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Nicola

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Liliia

Traveled with family and small children, Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Close to the university
Stayed 2 nights in Jun 2024

6/10 Okay

Gordon

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Just Satisfactory.
Budget hotel so room satisfactory. Hot water took too long to come through and the shower was really difficult to adjust. Receptionist needs training to be customer friendly. We were disappointed the single lift was out of order for 6 months and no-one mentioned it! We are in our 70s and no staff asked if we needed assistance with our suitcase to get to the 3rd floor! Free parking is a bonus.
Stayed 1 night in Jun 2024

6/10 Okay

Eghosa

Traveled with group
Liked: Cleanliness, staff & service
The bed in the room was very poor, however, the room was clean. The lift was not functioning, I had to walk through the stairs all the way to the last floor upstairs.
Stayed 1 night in May 2024