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Metro Inns Walsall

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Metro Inns Walsall

Bar (on property)
Standard Double Room, Ensuite | Iron/ironing board, free WiFi, bed sheets
Hallway
Sports bar
Bar (on property)

Reviews

5.4 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
Birmingham Rd, Walsall, England, WS5 3AB
  • Bescot Stadium
    4 min drive
  • Villa Park
    12 min drive
  • Black Country Living Museum
    15 min drive
  • Birmingham (BHX)
    30 min drive

Room options

View all photos for Premier Double Room, 1 Double Bed, Refrigerator

Premier Double Room, 1 Double Bed, Refrigerator | Iron/ironing board, free WiFi, bed sheets

Premier Double Room, 1 Double Bed, Refrigerator

  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room, Accessible, Ensuite

Iron/ironing board, free WiFi, bed sheets

Double or Twin Room, Accessible, Ensuite

  • Sleeps 3
  • 1 Twin Bed

View all photos for Twin Room, Ensuite

Iron/ironing board, free WiFi, bed sheets

Twin Room, Ensuite

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room, Ensuite

Iron/ironing board, free WiFi, bed sheets

Standard Double Room, Ensuite

  • Sleeps 3
  • 1 Double Bed

About this property

Metro Inns Walsall

Walsall hotel with restaurant
Along with a restaurant, this hotel has a bar/lounge and a meeting room. Self parking is free. Other amenities include a 24-hour front desk.
Metro Inns Walsall offers 96 accommodations. Digital television is provided.

Bathrooms include showers. This Walsall hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Limited complimentary onsite parking is available on a first-come, first-served basis.

Metro Inns Walsall has designated areas for smoking.

Broadway Bar and Grill - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking (max 2 spaces per unit)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Broadway Bar and Grill

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Electric kettle

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Metro Inns Walsall Hotel
Metro Inns Hotel
Metro Inns
Metro Inns Walsall Hotel
Metro Inns Walsall Walsall
Metro Inns Walsall Hotel Walsall

Metro Inns Walsall Reviews

Reviews

5.4
Rating 10 - Excellent. 139 out of 1000 reviews" "
Rating 8 - Good. 197 out of 1000 reviews" "
Rating 6 - Okay. 198 out of 1000 reviews" "
Rating 4 - Poor. 156 out of 1000 reviews" "
Rating 2 - Terrible. 310 out of 1000 reviews" "

5.6/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

4.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Tim

Stayed 1 night in Sep 2024

10/10 Excellent

FILMON

Stayed 1 night in Sep 2024

4/10 Poor

Abidemi

Disliked: Staff & service, property conditions & facilities, room comfort
This last trip was my third. The beds are bad . The mattresses need to be replaced. My trip was room 302, the second room 322and third was room 305. All the mattresses are due for replacement. I have pains all over my body as I am typing now.
Stayed 2 nights in Sep 2024

2/10 Terrible

Maliha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Gary

Traveled with group, Business traveler
Nothing
Stayed 1 night in Sep 2024

8/10 Good

D'Arcy

Traveled with group
Liked: Staff & service
It was ok for just one night
Stayed 1 night in Sep 2024

2/10 Terrible

John

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You should advertise that this is an immigration hotel.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude cleaner
Woke up 20 mins before check out time. I called reception to ask about paying for late check out and was told not to worry, as long as I was out before 10.30 I'd be fine. Well the cleaning lady didn't agree and was very rude. She should concentrate on the cleaning as the sides were dusty, the kettle was minging and the carpet looked like it hadn't been vacuumed for weeks.
Stayed 1 night in Sep 2024

2/10 Terrible

Patience

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Stayed 2 nights in Aug 2024

2/10 Terrible

John

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Tired and unpleasant
Stayed 1 night in Sep 2024

2/10 Terrible

Wayne

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely shocking
I don’t normally like to leave comments. But in this case, I feel I need to the hotel is dirty shabby. The shower was uncontrollable it was eurher very hot or cold. The bed was uncomfortable. It was noisy. I’m guessing some sort of halfway house for people.. The lift wasn’t working. The carpet was patched up badly. The paint work was flaking… There was a smell of weed and people were banging doors all night.. It was so bad that I checked out after the first day and I was checked in for two days..
Stayed 2 nights in Sep 2024

2/10 Terrible

Shellyann

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible place and staff The place need to lock down and repair. Lift not working .we were going upto the 2 floor. My mom had a fall while taking her suitcase up the stairs and hurt her toes and hand. The receptionist came out of the office and had a good laugh and went back into the office. There were also 2 visitors waiting to check-in. They too had a good laugh while my mom sit crying.. we managed to go upstairs . The room was so disgusting . When we came back downstairs and ask to fill in a accident book we were told that they had none. The receptionist went and call the manager . And they reture about 10 minutes later. She were very rude and said they didn't have a accident book to fill in and that it was my mother faults why she fall on the stairs. We had to be telling her that it was against the Law not to have a accident book . No first - Aid was given. She was going to call an Ambulance which was really waist of time . For a toe injuries they wouldn't come.. we didn't stay there anyway. Terrible place to stay.
Stayed 1 night in Sep 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Khadar

worst place i have ever stayed. so cleaned out but was very dusty in the lift and beds. got itchy all over the body. the place should be investigated by the health authority. would not recommend anyone to book a room there.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good value for money. The reception was great. I was offered an upgrade at reception. Room was very clean and the environment was serene.
Stayed 1 night in Sep 2024

10/10 Excellent

philip

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On bus route. Use of kitchen
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classic Bed
If you're expecting high quality fancy decor with a fancy ensuite, this isn't the place for you. It's your basic bed, TV, Tea and Coffee with fridge and bathroom. The classic chips to the paint, rust on the shower curtain poles and general wear and tear of the place may give it a "vintage" feel. My mum's in hospital so all I cared about was getting a bed for the night and this was the cheapest around and met the criteria. For that, it was perfect. It's a bed. That's all I wanted and if that's what you want, this is for you.
Stayed 1 night in Sep 2024

2/10 Terrible

Richard

We discovered after booking this place was a crack den that housed the homeless and illegal migrants in a terrible neighbourhood. So cancelled the whole weekend. Unfortunately there wasn't any chance of a refund either. Maybe someone from Hotels.com should stay a few nights and then consider listing this placeon the website?
Stayed 1 night in Aug 2024

10/10 Excellent

Rebecca

Stayed 1 night in Jun 2024

4/10 Poor

John

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property was in need of knocking down it was very sad the lift did not work the carpets needed replacing the bed was in a poor state the pillows we're very flat but for the prices we paid couldn't have expected anything more
Stayed 3 nights in Aug 2024

8/10 Good

Tahira

Stayed 3 nights in Aug 2024

2/10 Terrible

KWABENA

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I did not like anything about the property.. very terrible
Stayed 1 night in Aug 2024