Malmaison Birmingham

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Malmaison Birmingham

Hallway
Havana Signature Suite | Bathroom | Free toiletries, hair dryer, towels, soap
Standard Twin Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Nirvana Signature Suite | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
    Room service
  • Spa
    Spa
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Gym
    Gym

Explore the area

Map
1 Wharfside, Birmingham, England, B1 2JR
  • The Mailbox
    1 min walk
  • The Alexandra Theatre
    3 min walk
  • Birmingham Christmas Market
    4 min walk
  • Birmingham (BHX)
    32 min drive

Room options

Club Double Room

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

Club Deluxe Double Double Room

  • 269 sq ft
  • Sleeps 3
  • 2 Queen Beds

Standard Double Room

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

Nirvana Signature Suite

  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

Club Deluxe Double Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard Twin Room

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

Junior Suite

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

Suite

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

Havana Signature Suite

  • 818 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Malmaison Birmingham

4-star hotel in Birmingham City Centre
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, spa services, and 24-hour room service.
Malmaison Birmingham offers 193 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
Malmaison Birmingham features a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 3035 square feet (282 square meters) include conference space. This eco-certified hotel also offers spa services, tour/ticket assistance, and concierge services.

Malmaison Birmingham is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7 AM and 10 AM and on weekends between 8 AM and 11:00 AM.
The Brasserie - This brasserie specializes in local cuisine and serves breakfast, brunch, lunch, and dinner.
Malbar - This cocktail bar serves lunch only.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking within 0.1 miles (GBP 18 per day); reservations required

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Malbar
  • The Brasserie

Things to do

  • Gym
  • Sauna

Family friendly

  • Free crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,035 square feet of conference space

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property is located within The Mailbox shopping center complex. Parking is available in The Mailbox lot, next to the hotel.

Renovations and closures

The following facilities are closed on Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Nearby parking fee: GBP 18.00 per day(656 ft away; open 24 hours)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Birmingham Malmaison
Malmaison Birmingham
Malmaison Hotel Birmingham
Birmingham Malmaison Hotel
Malmaison Birmingham Hotel Birmingham
Malmaison Birmingham Hotel
Birmingham Malmaison Hotel
Malmaison Hotel Birmingham
Malmaison Birmingham Hotel
Malmaison Birmingham Birmingham
Malmaison Birmingham Hotel Birmingham

Malmaison Birmingham Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 610 out of 1005 reviews" "
Rating 8 - Good. 240 out of 1005 reviews" "
Rating 6 - Okay. 91 out of 1005 reviews" "
Rating 4 - Poor. 39 out of 1005 reviews" "
Rating 2 - Terrible. 25 out of 1005 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Ian

Liked: Cleanliness, staff & service, room comfort
It was okay
The rooms are a little tired and could do with an update. They didn’t have the room I booked, so found me a nearest equivalent. Which as above was tired.
Stayed 1 night in Aug 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice central location. Room got too hot though as aircon went off in the middle of the night. Lovely room though.
Stayed 1 night in Aug 2024

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Kieron

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Kathryn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was central and closed to the numerous bars and restaurants in the Mailbox area. Check-in was quick but a little impersonal. Not a lot of information given. Room nice and comfortable if a little dark. Two single beds in the twin were comfortable. I would stay here again and I thought it was good value.
Stayed 1 night in Aug 2024

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

alan

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Rooms were a little dark and non opening windows. Breakfast staff and quality were excellent
Stayed 2 nights in Aug 2024

2/10 Terrible

Kevin

Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay with friends
Amazing stay. Really friendly staff, great comfy beds. Fab breakfast. Woild have been nice with the continental though too if there had been meat and cheeses available!
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'd come again!
A short trip to the Midlands to see family early on Saturday so we needed a bed for Friday night. Malmaison was great. The mailbox carpark is immediately next door & with the discount code given by the hotel just over £18 for 24 hours (not bad these days). Lovely greeting at reception. Room 616 on 6th floor was very clean, very easy to sort temperature, plenty of storage if needed. Very comfortable bed (slept like a baby). Good bathroom with bath & shower. Considering it's right in the centre, there's no noise from outside so peaceful (only brief noise was from neighbours shouting & playing loud music in the early hours, not something the hotel can control). Food slightly pricey in the grill but not extortionate. Excellent staff, very friendly and attentive but not intrusive. Wouldn't hesitate to book again!
Stayed 1 night in Aug 2024

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Return stay
Paid £14 extra to upgrade to a club room, not sure it was worth extra, free hair in the bathroom and a stained bath mat …. Hotel starting to show its age, particularly in the bathroom, nice bar of soap but no soap dish. Bed a decent size and comfortable, a sheet for us menopausal women would be good, as a heavy tog duvet is not going to happen. Meal in the brasserie was good, although the blue cheese burger had no blue cheese … Our waiter Bismark was a legend A good choice at breakast very good granola. Car park at hotel and pre paid discount on the stay. This is a return stay having stayed here about 18 years ago, not sure we would come ago due to other competition.
Stayed 1 night in Aug 2024

10/10 Excellent

Conrad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Andrew

Stayed 1 night in Aug 2024

10/10 Excellent

Rosy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night in Birmingham for my birthday
Stayed 1 night in Aug 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, room comfort
Great location and service, room needed some TLC
Staff were very helpful and location is good. Were offered the opportunity of an upgrade, but weren't successful and offered an alternative at the hotel which wasn't worth it tbh, but had to make an on the spot decision. Condition of the room could have been better - shower didn't work properly and tap was loose in the bathroom. Parking was VERY confusing, just needs a sign!
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to centre of Birmingham, close proximity to lots of good eating places
Stayed 1 night in Aug 2024

8/10 Good

Millie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved every bit of my stay!! Highly recommend
Stayed 2 nights in Aug 2024

10/10 Excellent

Hamza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anazing service and rooms, lost my wifes ring and the hotel kept it safe for us to collect. Top quality one of or if not its the best hotel in the city
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024