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Ibis Birmingham New Street Station Hotel

3.0 star property

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Photo gallery for Ibis Birmingham New Street Station Hotel

Bar (on property)
Exterior
Exterior
Exterior
Twin Room, 2 Twin Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
21 Ladywell Walk Arcadian Centre, Birmingham, England, B5 4ST
  • Bullring & Grand Central
    ‪7 min walk‬
  • International Convention Centre
    ‪20 min walk‬
  • Utilita Arena Birmingham
    ‪20 min walk‬
  • Birmingham (BHX)
    ‪30 min drive‬

Room options

Family Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

ibis budget Birmingham Centre

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
3.7 out of 5, Good, (1239)
The price is $72
per night
$86 total
includes taxes & fees
May 10 - May 11
ibis budget Birmingham Centre

About this property

Ibis Birmingham New Street Station Hotel

3-star hotel in Birmingham City Centre
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, self parking, and dry cleaning. Housekeeping is available on request.
Ibis Birmingham New Street Station Hotel offers 159 accommodations with coffee/tea makers and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include fans and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to 7 meeting rooms and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. This Birmingham hotel also offers laundry facilities, dry cleaning/laundry services, and a front-desk safe. Onsite parking is available (surcharge).

Ibis Birmingham New Street Station Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
Ibis Birmingham New Street Station Hotel has a restaurant on site.

Languages

Arabic, English, Finnish, French, Greek, Hindi, Italian, Latvian, Polish, Portuguese, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (GBP 15 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 12 to 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 7 meeting rooms
  • Conference center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Lever door handles
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to make the booking will be requested at check-in and a GBP0.01 authorization will be placed for identification purposes.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 12 to 12 for adults, and GBP 0 to 6 for children
  • Covered self parking fee: GBP 15 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ibis Birmingham New Street
Ibis New
Ibis New Hotel Birmingham Centre Street
Ibis Birmingham Centre New Street Hotel
Ibis Birmingham City Centre Hotel Birmingham
Ibis New Street Hotel
Ibis New Street
Ibis Birmingham New Street Station Hotel Hotel
Ibis Birmingham New Street Station Hotel Birmingham
Ibis Birmingham New Street Station Hotel Hotel Birmingham

Ibis Birmingham New Street Station Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 360 out of 1004 reviews
Rating 8 - Good. 355 out of 1004 reviews
Rating 6 - Okay. 163 out of 1004 reviews
Rating 4 - Poor. 78 out of 1004 reviews
Rating 2 - Terrible. 48 out of 1004 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

CHRISTOPHER

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shocking!

Worst hotel stay I’ve ever had! I’d have been far better in travelodge but thought this would be a step up - it was a many steps down! I’ve stayed in many hotels of varying ratings and cost but this was beyond poor even for the price. The reception is deceptive because once you step out of the lift it’s like some sort of dated office block. The rooms are a horrible mix of cheap looking wood, dated furnishings and textured walls that look like a back street hostel. TV didn’t work. Thinnest duvet and most terrible bed I’ve ever encountered. Basic in its most raw form. To make it worse there is nothing on the hotels.com page or in reception that states that the hotel sits above a load of nightclubs so sleep was impossible up to closing time around 3am. Second stay at an Ibis and both stays have been poor.
Stayed 1 night in Jan 2025

4/10 Poor

Rosa

Traveled with group
Disliked: Property conditions & facilities
The TV in my room was not working when I arrived- I reported this to reception who said they would send someone to look at it. I waited over an hour but no one arrived - I sent a Whatsapp message to the hotel reception but got no reply -after another 30 minutes I went back down from the 4th floor to reception to complain.. Only then did a member of staff actually follow me to my room. The problem was the batteries in the remote control had to be replaced so off she went again to do this which involved another 15 minutes. All in all I was over 2 hours trying to sort this out. I am 76 years of age & the last thing I wanted to be doing was going up & down to reception at the end of a very long day. The key cards for my room were very unreliable & at times did not work which meant that I had to visit reception again on more than one occasion to get these replaced.I used the sink in the bathroom to wash my hands & the plug just stuck which meant that I could not drain the water away - another trip to reception to report this !!!!! The quality of the breakfast left a lot to be desired & was not worth the money. I ended up eating very little which is unusual for me. .
Stayed 3 nights in Jan 2025

10/10 Excellent

HAFID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Jan 2025

8/10 Good

Catherine

Stayed 1 night in Jan 2025

8/10 Good

Kirsten, Saxapahaw

Stayed 5 nights in Jan 2025

8/10 Good

Leo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall positive good value stay

Nice decor downstairs, friendly staff, good value breakfast. Room was pretty small and a bit tired in comparison to the shared areas of the hotel. It was clean though and the shower was good.
Stayed 1 night in Jan 2025

8/10 Good

michael

Stayed 1 night in Nov 2024

4/10 Poor

Yvonne, Tustin

Traveled with group, Business traveler
Disliked: Property conditions & facilities
Way too noisy at New year eve! Not recommended for non-party anyone who likes to sleep at night
Stayed 1 night in Jan 2025

2/10 Terrible

Mark, Sunnyvale

Traveled with partner
Disliked: Staff & service, amenities
Staff was very rude
Stayed 1 night in Jan 2025

10/10 Excellent

Philip

Stayed 1 night in Dec 2024

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Sandhya

Business traveler
Liked: Staff & service, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Neophytos

Liked: Cleanliness, staff & service, property conditions & facilities
Very hospitable
Stayed 2 nights in Dec 2024

6/10 Okay

Rebecca

Liked: Cleanliness, staff & service

Ok for the money.

Friendly staff. Shame my notes on the booking weren’t taken into account.
Stayed 1 night in Dec 2024

8/10 Good

ALISTAIR

Liked: Cleanliness, staff & service, room comfort

Pleasantly suprised

Stay in IBIS a lot in France. Found this hotel was better
Stayed 3 nights in Dec 2024

6/10 Okay

Jill

Stayed 1 night in Dec 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

Simon

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Philip

Stayed 1 night in Dec 2024

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for Hippodrome theatre trips.

It was clean and comfortable, the staff were welcoming and friendly. It is extremely handy for the Hippodrome, which was my reason for the trip. Good breakfast, a lot of choice.
Stayed 1 night in Dec 2024

10/10 Excellent

Carmel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

Birmingham Bull Ring
Stayed 1 night in Dec 2024

6/10 Okay

Robert

Stayed 1 night in Dec 2024

6/10 Okay

Jade

Liked: Staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really great and I enjoyed my stay over there
Stayed 2 nights in Nov 2024