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Ibis Birmingham New Street Station Hotel

3.0 star property

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Photo gallery for Ibis Birmingham New Street Station Hotel

Bar (on property)
Twin Room, 2 Twin Beds | Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby lounge
Reception
Double Room, 1 Double Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Laundry

Explore the area

Map
21 Ladywell Walk Arcadian Centre, Birmingham, England, B5 4ST
  • Birmingham Hippodrome
    ‪2 min walk‬
  • The Alexandra Theatre
    ‪6 min walk‬
  • O2 Academy Birmingham
    ‪6 min walk‬
  • Birmingham (BHX)
    ‪30 min drive‬

Room options

Family Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

ibis budget Birmingham Centre

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
3.7 out of 5, Good, (1210)
The price is $44
per night
$53 total
includes taxes & fees
Mar 17 - Mar 18
ibis budget Birmingham Centre

About this property

Ibis Birmingham New Street Station Hotel

3-star hotel in Birmingham City Centre
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, self parking, and dry cleaning. Housekeeping is available on request.
Ibis Birmingham New Street Station Hotel offers 159 accommodations with coffee/tea makers and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include fans and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to 7 meeting rooms and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. This Birmingham hotel also offers laundry facilities, dry cleaning/laundry services, and a front-desk safe. Onsite parking is available (surcharge).

Ibis Birmingham New Street Station Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
Ibis Birmingham New Street Station Hotel has a restaurant on site.

Languages

Arabic, English, Finnish, French, Greek, Hindi, Italian, Latvian, Polish, Portuguese, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (GBP 15 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 12 to 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 7 meeting rooms
  • Conference center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Lever door handles
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to make the booking will be requested at check-in and a GBP0.01 authorization will be placed for identification purposes.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 12 to 12 for adults, and GBP 0 to 6 for children
  • Covered self parking fee: GBP 15 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ibis Birmingham New Street
Ibis New
Ibis New Hotel Birmingham Centre Street
Ibis Birmingham Centre New Street Hotel
Ibis Birmingham City Centre Hotel Birmingham
Ibis New Street Hotel
Ibis New Street
Ibis Birmingham New Street Station Hotel Hotel
Ibis Birmingham New Street Station Hotel Birmingham
Ibis Birmingham New Street Station Hotel Hotel Birmingham

Ibis Birmingham New Street Station Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 365 out of 1006 reviews
Rating 8 - Good. 360 out of 1006 reviews
Rating 6 - Okay. 160 out of 1006 reviews
Rating 4 - Poor. 75 out of 1006 reviews
Rating 2 - Terrible. 46 out of 1006 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Tanus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Ajay

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Simple, quiet and comfortable. Amazing location. Helpful staff. Nice bar.
Stayed 2 nights in Nov 2024

10/10 Excellent

Bradley

Stayed 1 night in Nov 2024

10/10 Excellent

jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Linda

Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
short stay
last minute stay due to an event going over time and missing a train. very basic hotel but had what we needed. small room but comfortable to a point. feels like it could do with renovations.
Stayed 1 night in Oct 2024

10/10 Excellent

Sian

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

4/10 Poor

Dr Jacqui

Disliked: Staff & service, property conditions & facilities
The shower was not working. When reported there was no apology nor repair
Stayed 1 night in Oct 2024

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good
Only problem was no light in the bathroom. Made shaving a little treacherous
Stayed 1 night in Nov 2024

6/10 Okay

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel is in a good location .stopped there before but this time th e hotel room was a lot smaller.lots of noise due to other guests banging andxshouting at 2am Sunday morning as they where locked out . .
Stayed 1 night in Nov 2024

8/10 Good

Bruce

Traveled with family
Liked: Staff & service
Great service, however outdated room
Extremely basic room, pretty clean but with some cigarette burns on surfaces and in definite need of a facelift. The service by staff however was excellent, and we enjoyed the buffet style breakfast. Great for no more than 1 or 2 nights but would use again for a concert etc
Stayed 1 night in Nov 2024

6/10 Okay

Claire

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The staff were friendly and helpful but the accomodation a bit shabby
Stayed 2 nights in Nov 2024

4/10 Poor

David

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
So tired needs refurbishment
Had no hot water, room was dirty, bathroom filthy and overall accommodation is in dire need of refurbishment. Staff were pleasant and reception area is nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Philip

Stayed 1 night in Nov 2024

10/10 Excellent

JASON

Stayed 2 nights in Oct 2024

6/10 Okay

Olumide

Liked: Cleanliness
Good
Stayed 3 nights in Oct 2024

6/10 Okay

Rob

Disliked: Property conditions & facilities
It seems a little tired. The room was clean and OK.
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jacqueline

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Tara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay great location Room could have been bigger Bathroom was not as clean as it should have been
Stayed 1 night in Oct 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Philip

Stayed 1 night in Oct 2024

2/10 Terrible

Andrew

Liked: Cleanliness, staff & service
The noisiest hotel I have ever stayed at. DO NOT STAY AT THIS PROPERTY ON A FRIDAY OR SATURDAY NIGHT. It was so noisy that I felt like I was inside the night club next door. The triple glazing didn't even make a dent in the volume. The room was literally shaking from the bass. And it continued at this volume until 3 or 4 in the morning. I did not get even a minute of sleep – and this was even *after* the staff had kindly moved me to a room that was a few doors further down from my original room, which faced directly onto the club.