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Holiday Inn Express & Suites Alabaster, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Alabaster, an IHG Hotel

Exterior
Interior entrance
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Free daily continental breakfast

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
1000 Balmoral Drive, Alabaster, AL, 35007
  • Veterans Park
    9 min drive
  • Ballantrae Golf Club
    9 min drive
  • Cahaba River
    14 min drive
  • Birmingham, AL (BHM-Birmingham Intl.)
    33 min drive

Room options

View all photos for Suite, 2 Queen Beds

Minibar, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Suite, 1 King Bed

  • 549 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

  • 635 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications)

  • 549 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

  • 549 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Minibar, in-room safe, desk, blackout drapes

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

  • 549 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Minibar, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 635 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Mobility)

Minibar, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds, Accessible (Communications, Mobility)

  • 549 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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Parking included
Free WiFi
Air conditioning
4.3 out of 5, Excellent, (461)
The price is $115
per night
$135 total
includes taxes & fees
Dec 7 - Dec 8
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About this property

Holiday Inn Express & Suites Alabaster, an IHG Hotel

Alabaster hotel with indoor pool
An indoor pool, a 24-hour fitness center, and a conference center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express & Suites Alabaster, an IHG Hotel offers 70 accommodations with iPod docking stations and minibars. Premium satellite television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include separate bathtubs and showers and hair dryers.

This Alabaster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express & Suites Alabaster, an IHG Hotel features an indoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers laundry facilities, dry cleaning/laundry services, and express check-in. Onsite self parking is complimentary.

Holiday Inn Express & Suites Alabaster, an IHG Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • iPod dock
  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Alabaster Hotel
Holiday Inn Express Alabaster
Holiday Inn Express Suites Alabaster
Holiday Inn Express Suites Alabaster
Holiday Inn Express & Suites Alabaster, an IHG Hotel Hotel
Holiday Inn Express & Suites Alabaster, an IHG Hotel Alabaster

Holiday Inn Express & Suites Alabaster, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 450 out of 710 reviews" "
Rating 8 - Good. 166 out of 710 reviews" "
Rating 6 - Okay. 49 out of 710 reviews" "
Rating 4 - Poor. 20 out of 710 reviews" "
Rating 2 - Terrible. 25 out of 710 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Debra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Seth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Driving home from the beach and stopped here to split up the drive. Great location, many places to shop and eat nearby. Breakfast was good and staff was nice
Stayed 1 night in Jul 2024

2/10 Terrible

Abby

I booked the wrong dates by accident and immediately caught my mistake, I contacted Expedia by their chat since no phone number was provided and tried to change the date to right one but they wanted to charge me double the rate. I called the property itself to get their help but was told it had to be done through Expedia so I attempted again to get in touch with an actual person only to be told through chat again that I’d have to call the property, I called them again and was told they couldn’t do anything since it was booked through Expedia. I tried to request cancellation and to get my money back since no one wanted to help me, they said they sent a message to the property directly and would let me know in 24hours and then at that 24hrs they sent text saying no answer and to allow it another 72 hours and I never heard another thing from anyone. At first, I planned to stay there on the correct date but because no one would help me fix my error I booked somewhere else close and lost over $225 dollars for a honest mistake, though yes, it was my mistake, someone should have been able to help me and not charge me double the rate I had already paid. Very disappointing experience with Expedia and this property. I’ll never book anything through Expedia again.
Stayed 1 night in Jul 2024

8/10 Good

Thomas

Outstanding but noisy AC
Outstanding with 1 exception. The AC in our room was very noisy. Every time it came on, it sounded like a small plane was running its engine just outside the window. Sound was tolerable but competed with the volume of the tv.
Stayed 1 night in Jul 2024

2/10 Terrible

Ron

Stayed 3 nights in Jul 2024

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wifi did not work, pool water was to cold to swim in.
Stayed 1 night in Jul 2024

10/10 Excellent

Brittany

Stayed 1 night in Jul 2024

10/10 Excellent

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stop. It goes on my "stay here again" list!
Stayed 1 night in Jul 2024

8/10 Good

MEGAN, JASPER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

TRAVIS

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We have stayed here past years. Our room was unfortunately a let down this year. Our shower rod was broken, no shampoo or body wash in the shower containers, the coffee machine was broken and no coffee cups. One top of all this. My kids had two ticks on them in the morning I assume they got in our room since we carried them in from the car.
Stayed 1 night in Jul 2024

10/10 Excellent

Amber

Great hotel
Stayed 2 nights in Jul 2024

2/10 Terrible

Francis

Business traveler, Traveled with family
Power was out all evening till 1 in the morning on Friday and then the pool had to much chlorine to even swim .
Stayed 2 nights in Jul 2024

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful room. Nice staff. Enjoyed my stay
Stayed 1 night in Jul 2024

4/10 Poor

Bobby

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Jun 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive and friendly. There was a great breakfast as well!
Stayed 1 night in Jun 2024

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
The coffee machine in room did not work
Stayed 1 night in Jun 2024

6/10 Okay

Lisa

Business traveler
Bed in the room was too soft , needed more support …
Stayed 1 night in Jun 2024

8/10 Good

Oscar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Molly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a great area and staff were very friendly.
Stayed 1 night in Jun 2024

2/10 Terrible

Beth

Stayed 1 night in Jun 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
I got in late the lady at the front desk was awesome and very helpful
Stayed 1 night in Jun 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice layover stay
Would have given the hotel a 5 star rating but the room phone didn't work. We had to go down to the lobby to get assistance with an issue.
Stayed 1 night in Jun 2024

10/10 Excellent

Mark

Liked: Cleanliness
Stayed 1 night in Jun 2024