Holiday Inn Express Birmingham - Snow Hill by IHG

3.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express Birmingham - Snow Hill by IHG

Exterior
Interior
Bar (on property)
Meeting facility
Desk, blackout drapes, soundproofing, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Snow Hill Plaza St Chads Queensway, Birmingham, England, B4 6JN
  • Bullring & Grand Central
    ‪11 min walk‬
  • International Convention Centre
    ‪15 min walk‬
  • Utilita Arena Birmingham
    ‪18 min walk‬
  • Birmingham (BHX)
    ‪27 min drive‬

Room options

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Similar properties

About this property

Holiday Inn Express Birmingham - Snow Hill by IHG

3-star hotel in Birmingham City Centre
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a TV in a common area, and a front-desk safe are onsite.
Holiday Inn Express Birmingham - Snow Hill by IHG offers 239 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Satellite television is provided. Bathrooms include showers and complimentary toiletries.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

3 meeting rooms are available. This Birmingham hotel also offers a vending machine, multilingual staff, and a front-desk safe.

Holiday Inn Express Birmingham - Snow Hill by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.
Great Room - Onsite bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (GBP 15 per night); discounts available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great Room

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (64 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: GBP 15.00 per night
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Birmingham Snow Hill
Birmingham Snow Hill Holiday Inn Express
Holiday Inn Express Birmingham
Holiday Inn Express Birmingham Snow Hill
Holiday Inn Express Snow Hill
Holiday Inn Express Snow Hill Birmingham
Holiday Inn Express Snow Hill Hotel
Holiday Inn Express Snow Hill Hotel Birmingham
Snow Hill Birmingham
Snow Hill Holiday Inn Express
Holiday Inn Express Birmingham Snow Hill Hotel
Holiday Inn Express Birmingham Snow Hill
Holiday Inn Express Birmingham Snow Hill by IHG
Holiday Inn Express Birmingham Snow Hill an IHG Hotel
Holiday Inn Express Birmingham - Snow Hill by IHG Hotel
Holiday Inn Express Birmingham - Snow Hill by IHG Birmingham

Holiday Inn Express Birmingham - Snow Hill by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 424 out of 1001 reviews
Rating 8 - Good. 301 out of 1001 reviews
Rating 6 - Okay. 153 out of 1001 reviews
Rating 4 - Poor. 72 out of 1001 reviews
Rating 2 - Terrible. 50 out of 1001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Audrey

Stayed 2 nights in Jan 2025

8/10 Good

Pete

Traveled with partner
Liked: Staff & service
Nice hotel, informative and helpful staff, our room (611) just needed a little TLC, filled patches on walls, plaster. peeling of left hand side outside door frame. But would definitely use again.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hetel in perfect location

This was a very good 2 nights stay. Room very comfortable and well equipped. Location perfect for centre and Metro. The included breakfast was of good standard and even though it was very busy, the staff were amazing at trying to clear tables quickly but not putting pressure on guests. All the staff were friendly and helpful. The only minor problem we had was with the access keys but the staff dealt with that efficiently and apologetically.
Stayed 2 nights in Jan 2025

6/10 Okay

Andrew

Liked: Cleanliness, room comfort
Disliked: Staff & service

Management Attitude

On arrival (21.30) we were told our room had no air con or heating. We were told the hotel was full. I requested a chat with the manager, who was no help at all. Terrible attitude, couldnt give a dam.
Stayed 1 night in Jan 2025

2/10 Terrible

James

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel in disgraceful condition.

Badly damaged room with no heating and only lukewarm water. The walls were damaged, the bathroom door was damaged and the desktop was damaged. A portable heater was provided after the staff admitted that the heating in the entire building was broken. This in January in the UK, should have been notified at check-in.
Stayed 1 night in Jan 2025

8/10 Good

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Jan 2025

8/10 Good

Shreevats

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Srephen

Stayed 1 night in Jan 2025

8/10 Good

Rita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Whenever we visit Birmingham. We always use the Snow Hill hotel. It's just a short walk from Birmingham New Street Station and the city centre for the bull ring shopping centre. Rooms are quiet and comfortable, clean, spacious with great views over the city skyline. Staff are very and helpful. We always recommend to friends and family. Thanks again to all staff for making our weekend away enjoyable.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lynn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Never had a bad stay in this hotel, stay often, staff are amazing
Stayed 1 night in Jan 2025

8/10 Good

Reuben

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Julie

Stayed 1 night in Dec 2024

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 3 nights in Dec 2024

10/10 Excellent

galal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks alot for the best and the most kind and professional staff, we really had a great time.
Stayed 8 nights in Dec 2024

10/10 Excellent

Prabjot singh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort

New year break

Check in was quick and easy. Staff very friendly and helpful. Rooms are very spacious, clean, beds comfortable. Great views overlooking the city. A short walk into the city centre and railway stations. We have stayed here many time and always recommend to friends and family.
Stayed 2 nights in Dec 2024

6/10 Okay

Sharan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

James

Liked: Cleanliness
Disliked: Property conditions & facilities

Should have been better

Mostly good. Nice location Heatings unit not working. Provided portable heater. Hot water for 2 days was not available. Breakfast room did not have enough chairs. People waited for available seating. Only a problem on 1 of the 3 days
Stayed 3 nights in Dec 2024

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Timmy

Stayed 1 night in Dec 2024

6/10 Okay

Mark

Liked: Cleanliness
We checked in on the 21st Dec for one night. Initially our room had no heating and the phone did not work. We asked to change and we’re told that a key for another room would be bought to us in our room. After 20 minutes waiting we went to the desk and collected it having had no notification (just say “collect it from the desk”?). The quilts are pretty small and are not the best of TOG ratings. The rooms however, are clean and the room served its purpose for one night.
Stayed 1 night in Dec 2024