Holiday Inn Express Birmingham - Snow Hill, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Birmingham - Snow Hill, an IHG Hotel

Exterior
Standard Room, 2 Twin Beds | Desk, blackout drapes, soundproofing, iron/ironing board
Bar (on property)
Meeting facility
Interior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Air conditioning

Explore the area

Map
Snow Hill Plaza St Chads Queensway, Birmingham, England, B4 6JN
  • Birmingham Cathedral
    7 min walk
  • The Grill & Kitchen
    1 min walk
  • St Chads Tram Stop
    4 min walk
  • Birmingham (BHX)
    26 min drive

Room options

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Similar properties

About this property

Holiday Inn Express Birmingham - Snow Hill, an IHG Hotel

3-star hotel in Birmingham City Centre
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour front desk, and a TV in a common area are onsite.
Holiday Inn Express Birmingham - Snow Hill, an IHG Hotel offers 239 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Satellite television is provided. Bathrooms include showers and complimentary toiletries.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

3 meeting rooms are available. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff.

Holiday Inn Express Birmingham - Snow Hill, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.
Great Room - Onsite bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (GBP 15 per night); discounts available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great Room

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (64 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: GBP 15.00 per night
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Holiday Inn Express Birmingham - Snow Hill, an IHG Hotel Hotel

Holiday Inn Express Birmingham - Snow Hill, an IHG Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 405 out of 1004 reviews" "
Rating 8 - Good. 329 out of 1004 reviews" "
Rating 6 - Okay. 149 out of 1004 reviews" "
Rating 4 - Poor. 69 out of 1004 reviews" "
Rating 2 - Terrible. 52 out of 1004 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Angie

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is firstly inconvenient for taxis as there is no stopping outside. The hotel is understaffed. The lifts stopped working for half an hour at a time. My key cards only worked for ONE use then had to be replaced. Breakfast was advertised as on til 0930. At just before 0930 there was very little on offer and every coffee and food machine was turned off at 0930 with staff being rude and impatient. I left a bag at the hotel and arranged its collection by DPD. The hotel was ‘too busy’ to get this collected, and now they refuse to pay for it to be sent. AWFUL considering there were 7 of us staying for 2 nights. No clue about customer service!
Stayed 2 nights in Sep 2024

6/10 Okay

Julia

Traveled with partner
Liked: Cleanliness, staff & service
Room was basic, no tv remote, ceiling paint hanging down in the bathroom. Lifts not working for a period of time, we were on 15 floor.
Stayed 1 night in Sep 2024

10/10 Excellent

Irwin

Stayed 1 night in Sep 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, freindly hotel, great tasting breakfast included free in my booking room was reasonably spacious. Great hotel forcthe price paid
Stayed 1 night in Sep 2024

10/10 Excellent

Joel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely accessible room very clean. Staff very friendly and helpful
Stayed 2 nights in Sep 2024

10/10 Excellent

Emma

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just missed out on 5*
Everything was good but the heater didn’t work properly. We rang reception and they said they would bring a replacement but they didn’t.
Stayed 1 night in Sep 2024

10/10 Excellent

Balihar Singh

Stayed 4 nights in Aug 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Not able to establish where drop off point was, which being disabled and using a stick proved challenging. Car park associated with hotel not the easiest to find. Two of the three lifts were not working on Sunday morning and the hotel was pretty busy Fixtures in bathroom ie sink need replacing
Stayed 1 night in Sep 2024

6/10 Okay

Michelle

Traveled with partner
There wasn't anything that I didn't like, room was clean, and spacious, that is to say, it was not cramped. However there was not wasn't anything extra ordinary to set it aside from other budget hotels. I would stay there again as it was value for money.
Stayed 3 nights in Sep 2024

8/10 Good

Sue

Liked: Cleanliness, staff & service
Lifts not working had to use the stairs
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night for a concert in the city centre. It’s a 5 minute walk to the centre and has all of the amenities you need. Ask for an odd numbered room on the 19th floor if you want good views.
Stayed 1 night in Sep 2024

6/10 Okay

Ranjit

Liked: Staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Parmjit

Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. The receptionist named Daniel was very welcoming and calm and helpful when I was checking in. Definitely will be coming back soon
Stayed 1 night in Aug 2024

8/10 Good

Antony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable with great amenities.
It was my first solo hotel trip and right from the moment i got though the door i felt safe and comfortable. The receptionist was very kind and understanding and gave me plenty of time and answered all my questions, the room was spacious and comfy (apart from the couch/sofarbed) i was very happy to find out the smart tv had both youtube and Netflix and bed was very comfy. The breakfast/bar was nice and it was convenient for the bar to stay open till 1am as a night cap to a busy day. The ease to call a taxi from the hotel simply by pressing a button was very handy. If i ever end up in Birmingham i will definitely be considering this hotel, especially as its conveniently within a 10 minute wilk from stores pubs and restaurants.
Stayed 2 nights in Aug 2024

10/10 Excellent

Muhammad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Sagar

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

RABINA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Allen

Business traveler
Stayed 1 night in Aug 2024

8/10 Good

Habib

Stayed 1 night in Aug 2024

8/10 Good

Kailee

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Very friendly and helpful service. Thank you!
Thank you to Loyal and the whole team for giving us such a warm welcome. The first room we were assigned to wasn't clean , but upon speaking to the team, Loyal swiftly got us another room and helped us to move our luggage. A bit of chaos during breakfast as there wasn't enough seating, but staff was swift to clear tables when it became available.
Stayed 3 nights in Aug 2024

10/10 Excellent

Cool

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Aug 2024