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Crowne Plaza Birmingham NEC by IHG

4.0 star property

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Photo gallery for Crowne Plaza Birmingham NEC by IHG

Exterior
Exterior
Bar (on property)
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service

Explore the area

Map
Pendingo Way Natl Exhib Ctr, Birmingham, England, B40 1PS
  • Resorts World Birmingham
    ‪4 min walk‬
  • National Exhibition Centre
    ‪10 min walk‬
  • National Motorcycle Museum
    ‪1 min drive‬
  • Birmingham (BHX)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Lake View

  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Balcony

  • Sleeps 2
  • 1 Queen Bed

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Double Beds

  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed (1 Super King)

Premium Room, 1 King Bed (1 Super King) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (1 Super King)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About this property

Crowne Plaza Birmingham NEC by IHG

4-star hotel in Marston Green
A restaurant, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite.
Crowne Plaza Birmingham NEC by IHG offers 242 accommodations with video-game consoles and safes. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This eco-certified hotel also offers a fitness center, a terrace, and barbecue grills. Parking is available onsite for a surcharge.

Crowne Plaza Birmingham NEC by IHG has designated areas for smoking.

English breakfasts are available for a surcharge between 6:00 AM and 10:00 AM on weekdays.
The Lobbyist Bar Lounge - This restaurant serves breakfast and dinner. Happy hour is offered.
11 Bar and Grill - This restaurant serves breakfast, dinner, and light fare. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Polish, Romanian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 10 per night)

Food and drink

  • Weekday English breakfast available 6:00 AM to 10:00 AM for a fee: GBP 18.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 11 Bar and Grill
  • The Lobbyist Bar Lounge

Things to do

  • Gym

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 18.95 per person
  • Uncovered self parking fee: GBP 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Birmingham Crowne Plaza NEC
Birmingham NEC Crowne Plaza
Crowne Plaza Birmingham NEC
Crowne Plaza NEC
Crowne Plaza NEC Birmingham
Crowne Plaza NEC Hotel
Crowne Plaza NEC Hotel Birmingham
NEC Birmingham Crowne Plaza
NEC Crowne Plaza
NEC Crowne Plaza Birmingham
Crowne Plaza Birmingham NEC Hotel
Birmingham Crowne Plaza
Crowne Plaza Birmingham
Crowne Plaza Birmingham NEC
Crowne Plaza Birmingham NEC by IHG Hotel
Crowne Plaza Birmingham NEC an IHG Hotel
Crowne Plaza Birmingham NEC by IHG Birmingham
Crowne Plaza Birmingham NEC by IHG Hotel Birmingham

Crowne Plaza Birmingham NEC by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 510 out of 1003 reviews
Rating 8 - Good. 315 out of 1003 reviews
Rating 6 - Okay. 100 out of 1003 reviews
Rating 4 - Poor. 44 out of 1003 reviews
Rating 2 - Terrible. 34 out of 1003 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

8/10 Good

Ian

Business traveler
Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Darryl

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel.
Molly was amazing when we checked in. She was extremely helpful and suggested places for us to go as no one in our party is from Birmingham. She was welcoming and friendly and is an asset to the hotel. All 4 of us were in one room and there was plenty of space. The room was clean. Great place to stay!
Stayed 2 nights in Dec 2024

10/10 Excellent

Lewis

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

WYN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Overall: very good. Convenient location; excellent parking (only £10); great staff; spacious room and bed; good Aircon/heating; super clean; easy check-in and check-out; good menu; generally in god condition. Could Do Better: like all chain hotels, doesn’t quite hit the mark in some areas. Desk chair wouldn’t fit under desk because of arms; no integrated USB connectors in power points; power only on one side of the bed; and the caged shampoo/conditioner etc makes you feel like a criminal and was so beryl placed as to be inaccessible while showering. Bad: charging extra for room service PLUS an additional £3.50 “tray charge” is offensive to travellers. Surely all room service involves a tray? Just build it into the price! Despite the little things, I’d stay there again.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Customer Care
Appreciated the hotel staff came round in person to keep guests informed and hotel provided free drinks for unforeseen inconvenience outside their control.
Stayed 1 night in Nov 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for attending an event at the NEC
Stayed 1 night in Nov 2024

2/10 Terrible

keith

Disliked: Room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tanith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent weekend stay. All staff were incredibly friendly and rooms were clean and comfortable. Reception organised free drink for mums birthday which was greatly appreciated at the end of a busy day. There was also plenty of parking and lovely breakfast.
Stayed 2 nights in Nov 2024

10/10 Excellent

Janet

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
On site parking at reasonable prices Pleasent staff very helpful
Stayed 1 night in Nov 2024

8/10 Good

Alan, Callow End

Liked: Cleanliness, staff & service, property conditions & facilities
Room 504 bed was poor more like a trampolene. Staff coped well with loss of electricity on Friday at 9am Ali in the bar and restaurant was excellent.
Stayed 1 night in Nov 2024

8/10 Good

Lynda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EASY ACCESS TO RESORTS WORLD , FRIENDLY STAFF COULDNT DO MORE SHAME ABOUT THE POWERCUT
Stayed 1 night in Nov 2024

10/10 Excellent

Kurt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with great staff!! 5⭐️
Everything was first class from parking in the car park to checking out. The staff were courteous, polite and extremely helpful at all times. The evening meal was delicious with good portion sizes and the breakfast was my favourite. A full english cooked to perfection, not like the dry stale food you get at budget hotels!! Overall, a fantastic stay and id return again if required. I highly recommend!
Stayed 1 night in Nov 2024

4/10 Poor

Chris

Stayed 1 night in Nov 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Moira

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location if attending the BPPulse venue
Stayed 1 night in Nov 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, clean, staff helpful and friendly
Stayed 2 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Great location, room was a good standard and clean, staff were brilliant. Would definitely stay again!
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Disliked: Room comfort
Good breakfast, lots of choice, plenty of seating and tables cleared quickly. Bed very hard. Pillows flat, even with two they didn’t provide adequate support for head.
Stayed 1 night in Nov 2024

8/10 Good

Julian

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great location but needs a refurb
Fantastic spot for gigs at the arena which is literally next door. Sadly the furniture has seen better days and all the wood fittings were very chipped and scratched. Breakfast was excellent and staff really helpful
Stayed 1 night in Nov 2024

6/10 Okay

Cara

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Paul, DIDCOT

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice, however, the check-in was a problem as they did not have my booking properly recorded against my name, apparently the wrong information was passed by Expedia
Stayed 1 night in Nov 2024

10/10 Excellent

Debbie

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Ian

Stayed 1 night in Nov 2024