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Crowne Plaza Birmingham City Centre by IHG

4.0 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Birmingham City Centre by IHG

Enjoy a spread of fresh fruits, yogurt, and dairy products at our buffet.
Experience the modern lobby with a central staircase, flat-screen TV, and comfortable seating area.
Welcome to Crowne Plaza, featuring a modern design with large windows and a covered entrance.
Relax in a stylish room with a comfortable seating area, desk, and large window.
Relax in a stylish room with a neatly made bed, ambient lighting, and a small table.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Gym
  • Room service
  • Housekeeping
  • Bar

Explore the area

Map
Central Square, Holliday Street, Birmingham, England, B1 1HH
  • International Convention Centre
    ‪5 min walk‬
  • Utilita Arena Birmingham
    ‪8 min walk‬
  • Bullring & Grand Central
    ‪10 min walk‬
  • Birmingham (BHX)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(36 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Upgraded, High Floor)

Standard Room, 1 King Bed (Upgraded, High Floor) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Upgraded, High Floor)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access

Premium Room, 1 King Bed, Club Lounge Access | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Club Lounge Access

8.8 out of 10
Excellent
(6 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Standalone Shower)

Standard Room, 1 Double Bed, Accessible (Standalone Shower) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible (Standalone Shower)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

9.6 out of 10
Exceptional
(7 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(6 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Walk in Shower)

Standard Room, 1 Double Bed, Accessible (Walk in Shower) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible (Walk in Shower)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(47 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Crowne Plaza Birmingham City Centre by IHG

4-star hotel in Birmingham City Centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.
Crowne Plaza Birmingham City Centre by IHG offers 312 accommodations with safes and coffee/tea makers. A pillow menu is available. 43-inch flat-screen televisions come with digital channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 7438 square feet (691 square meters) include conference space. This eco-certified hotel also offers a 24-hour fitness center, multilingual staff, and coffee/tea in a common area. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Crowne Plaza Birmingham City Centre by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
B1 - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hungarian, Portuguese, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (GBP 21 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 for adults and GBP 16.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • b1

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 7,438 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1974
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.95 for adults and GBP 16.95 for children
  • Secured self parking fee: GBP 21.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Birmingham City Centre Crowne Plaza
Crowne Plaza Birmingham City Centre
Crowne Plaza Hotel Birmingham City Centre
Birmingham Crowne Plaza
Crowne Plaza Birmingham City Centre Hotel Birmingham
Crowne Plaza Birmingham City Centre Hotel
The Crowne Plaza Birmingham City Centre
The Crowne Plaza Birmingham C
Crowne Plaza Birmingham City Centre
Crowne Plaza Birmingham City Centre by IHG Hotel
Crowne Plaza Birmingham City Centre an IHG Hotel
Crowne Plaza Birmingham City Centre by IHG Birmingham
Crowne Plaza Birmingham City Centre by IHG Hotel Birmingham

Crowne Plaza Birmingham City Centre by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 630 out of 1029 reviews
Rating 8 - Good. 240 out of 1029 reviews
Rating 6 - Okay. 78 out of 1029 reviews
Rating 4 - Poor. 44 out of 1029 reviews
Rating 2 - Terrible. 37 out of 1029 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dvai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Sherene

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Mar 2025

8/10 Good

Catherine

Stayed 1 night in Apr 2025

10/10 Excellent

Lloyd

Stayed 1 night in Mar 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great one nights stay.

We had a really good one night stay at the Crowne Plaza. We arrived slightly early than the check in time but as a room was ready we were able to check in early. The room was lovely and we enjoyed our breakfast. There was plenty of choice. Would recommend.
Stayed 1 night in Apr 2025

10/10 Excellent

Carol

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Rajeeb

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Glen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located comfortable hotel

The room was adequate and well located for central Birmingham. we had dinner and breakfast here and felt the quality of dinner and breakfast was poor.
Stayed 1 night in Mar 2025

8/10 Good

ILIAS

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 2 nights in Apr 2025

8/10 Good

Giuseppina

Traveled with family
Liked: Cleanliness, staff & service
Lovely hotel
Stayed 1 night in Apr 2025

8/10 Good

Arrun

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rook size and staff were wonderful!
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

DEAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Yvonne

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, rooms were lovely and great we had access to the club lounge
Stayed 2 nights in Mar 2025

6/10 Okay

Gilly

Traveled with partner
Disliked: Property conditions & facilities
Hotel looked a little run down . But breakfast was very good
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

AWFUL

It was awful
Stayed 1 night in Mar 2025

10/10 Excellent

bandoh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Notch Hotel and Service

Our stay at Crowne Plaza, was extremely the best experience in all our hotel stays by far. Although we stayed for just a night. It was all sorts of amazing!. We made a request for complimentary service as we stayed for our anniversary and we had the best treat ao a bottle of Wine and extended check out time for free. We definitely coming back to stay longer.
Stayed 1 night in Mar 2025

4/10 Poor

louise

Business traveler
Disliked: Staff & service, property conditions & facilities
Dripping toilet all night, heating sounded like a jumbo jet so we had to turn it off. Kids shrieking from other rooms. Called in room dining the line is dead. Tried to call reception no answer. Great stay
Stayed 1 night in Mar 2025

10/10 Excellent

David

Stayed 1 night in Mar 2025

10/10 Excellent

Bryan

Business traveler
Stayed 3 nights in Mar 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Mark

Stayed 1 night in Mar 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From check in to check out it was everything you'd expect and more, room, bed facilities excellent, breakfast everything and more you could want. The room cleanliness was excellent.
Stayed 1 night in Mar 2025

6/10 Okay

Joyti

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Know your customer

Had to go down to reception several times because the room was set up for two despite us being a 3 and they had this on record. The flush was really difficult, we all struggled with but my mum more so......she had to ask us to do it which was embarrassing for her.
Stayed 1 night in Mar 2025