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Crowne Plaza Birmingham City Centre, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Birmingham City Centre, an IHG Hotel

Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Point of interest
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Point of interest
Property amenity

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Breakfast available
  • Gym
  • 24/7 front desk

Explore the area

Map
Central Square, Holliday Street, Birmingham, England, B1 1HH
  • Symphony Hall
    5 min walk
  • Fellows Coffee Shop at the Exchange
    3 min walk
  • Library Tram Stop
    3 min walk
  • Birmingham (BHX)
    34 min drive

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Upgraded, High Floor)

Standard Room, 1 King Bed (Upgraded, High Floor) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Upgraded, High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Business Lounge Access

Premium Room, 1 King Bed, Club Lounge Access | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Business Lounge Access

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

  • 280 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

Free toiletries, hair dryer, bathrobes, towels

Standard Room, 2 Double Beds

  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

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includes taxes & fees
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About this property

Crowne Plaza Birmingham City Centre, an IHG Hotel

4-star hotel in Birmingham City Centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.
Crowne Plaza Birmingham City Centre, an IHG Hotel offers 312 accommodations with safes and coffee/tea makers. A pillow menu is available. 43-inch flat-screen televisions come with digital channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 7438 square feet (691 square meters) include conference space. This eco-certified hotel also offers a 24-hour fitness center, multilingual staff, and coffee/tea in a common area. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Crowne Plaza Birmingham City Centre, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
B1 - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hungarian, Portuguese, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (GBP 21 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 for adults and GBP 16.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • b1

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 7,438 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1974
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from February 28 2024 to December 15 2024 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.95 for adults and GBP 16.95 for children
  • Secured self parking fee: GBP 21.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Birmingham City Centre Crowne Plaza
Crowne Plaza Birmingham City Centre
Crowne Plaza Hotel Birmingham City Centre
Birmingham Crowne Plaza
Crowne Plaza Birmingham City Centre Hotel Birmingham
Crowne Plaza Birmingham City Centre Hotel
The Crowne Plaza Birmingham City Centre
The Crowne Plaza Birmingham C
Crowne Plaza Birmingham City Centre
Crowne Plaza Birmingham City Centre an IHG Hotel
Crowne Plaza Birmingham City Centre, an IHG Hotel Hotel
Crowne Plaza Birmingham City Centre, an IHG Hotel Birmingham

Crowne Plaza Birmingham City Centre, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 586 out of 1009 reviews" "
Rating 8 - Good. 260 out of 1009 reviews" "
Rating 6 - Okay. 79 out of 1009 reviews" "
Rating 4 - Poor. 48 out of 1009 reviews" "
Rating 2 - Terrible. 36 out of 1009 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mohammad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great and enjoyable stay.
The staff were great and so welcoming to my 3 year old with colouring books, crayons, and a book library. She was so happy. The hotel was extremely comfortable and clean with all types of amenities. Overnight parking was a reasonable price. We had a lovely time
Stayed 1 night in Sep 2024

10/10 Excellent

david

W
Stayed 1 night in Sep 2024

10/10 Excellent

Sunita

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

suzy

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities
This hotel is supposed to be high end IHG location but it’s far from it! From walking into the lobby to leaving 24 hours later, barely anything was worth the additional price of this place! The person who checked me in was far from welcoming, she couldn’t even manage a smile, I’ve never been greeted by someone so miserable and that had a look of utter disdain! The Club level room on floor 11 was far from the standard expected for the ridiculous price! Noisy, dated bathroom, temp uncontrollable, awful night’s sleep! New apartment block built almost in front of hotel meant no privacy so had to keep the very bleak net curtains drawn, shame as the part view to the right overlooking the city wasn’t too bad! The club lounge is time restricted for alcohol, a tiny window of 2 hours I think they managed, unbelievable! Don’t bother with it, definitely not worth the extra cost. Breakfast was ok, nice to have choice of bacon (streaky and back cuts available), good choice of products overall. Check out was best part of the stay, mainly because I was leaving! Wouldn’t recommend. I’ve stayed in much better much cheaper hotels in this fab city, avoid this one!
Stayed 1 night in Sep 2024

10/10 Excellent

Martin

Business traveler
Stayed 1 night in Sep 2024

10/10 Excellent

Lesley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean room. Nice breakfast choices.
Stayed 1 night in Sep 2024

10/10 Excellent

Lucille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Kareen

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I would not stay at this property again. Although the staff were extremely friendly and accommodating, I had issue with the tub in the room - there were no hand rails to assist getting in. The tub was high and I sinply could not get in and out without my husband’s assistance. When I tried to get another room, the manager offered my a rundown room which was my only option. (I paid for a Reno room with a city view). I left the hotel 2 days early because of this and because the WiFi kept dropping and I needed to work on my laptop. I will definitely chose other hotel options in the future
Stayed 4 nights in Sep 2024

8/10 Good

Stephen

Stayed 1 night in Sep 2024

10/10 Excellent

Alessandra

Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Liked: Amenities
Hotel was amazing, very close to the Utilita Arena and the Bullring, situated between both areas.
Stayed 1 night in Sep 2024

10/10 Excellent

Aleksandra

Stayed 1 night in Sep 2024

6/10 Okay

Tony

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff. Thank you!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Keiko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Hayley J

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Babs

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved all if it especially the staff
Stayed 3 nights in Aug 2024